Hotel Piz Buin Klosters
One Michelin Key
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Hotel Details
Location
Hotel Piz Buin Klosters · Klosters, Switzerland
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Key Highlights
- ✓Exceptional Service: The staff is frequently praised for being friendly, helpful, welcoming, kind, attentive, professional, and discreet, often going above and beyond to ensure a comfortable stay.
Expert Review: Hotel Piz Buin Klosters
Hotel Piz Buin Klosters, a distinguished Michelin One-Key property in the charming village of Klosters, Switzerland, consistently receives high praise from guests for its blend of modern Alpine elegance, exceptional service, and prime location. Recognized by the Michelin Guide for a "very special stay", the hotel boasts a "Wonderful" rating of 9.3 based on over 500 reviews.
Overall Rating & Sentiment
The overarching sentiment for Hotel Piz Buin Klosters is overwhelmingly positive. Guests frequently commend the hotel for its warm hospitality, comfortable and stylish accommodations, and superb location amidst the stunning Swiss Alps. It is often described as a 4-star superior hotel that delivers a 5-star experience.
Key Highlights
Guests consistently highlight several standout features:
- Exceptional Service: The staff is frequently praised for being friendly, helpful, welcoming, kind, attentive, professional, and discreet, often going above and beyond to ensure a comfortable stay.
- Prime Location: Situated centrally in Klosters, the hotel offers easy access to the Gotschna Cable Car (just a 2-minute walk), the train station, shops, restaurants, and various hiking trails. Its position by the Landquart River provides beautiful views.
- Impressive Spa & Wellness: The extensive spa area, featuring an indoor swimming pool, hot tub, two saunas (including a Finnish sauna and a unique Himalayan salt room), a steam bath, massage showers, and a fitness area with Technogym equipment, is a major draw for relaxation after a day of activities.
- Chic Alpine Design: The hotel's modern Alpine-style decor, with high-quality furnishings and a cozy ambiance, contributes significantly to the guest experience.
Room Quality
Hotel Piz Buin offers 53 spacious and elegantly designed rooms and suites, many in a distinctive "Alpenchic" style, providing a genuine chalet feeling. Rooms are generally described as large, clean, quiet, and very comfortable. Many accommodations are spacious studios, some equipped with small kitchenettes, offering flexibility for guests. Standard features include a private balcony with breathtaking mountain or village views (some overlooking the Landquart River), en-suite bathrooms (often with a separate bathtub and shower), complimentary toiletries, flat-screen cable TVs, minibars, and espresso makers. Some rooms even boast working fireplaces, adding to the cozy atmosphere.
Dining Experience
The hotel's culinary offerings are centered around Bär's Café Bistro Restaurant, which has earned a reputation as a "hip in-place" in Klosters. It's a popular spot for an enjoyable start to the day, casual lunches, coffee and cake, or aperitifs. The menu features a wide range of creative dishes prepared with regional ingredients, including exquisite meat and fish specialties, complemented by a selection of fine wines from the in-house cellar.
Breakfast, served as a complimentary buffet, receives consistent praise for being delicious, fantastic, and offering a wide variety of choices, including freshly cooked items like made-to-order eggs and pancakes. For evening entertainment, Grizzly's Bar is a lively spot and a popular après-ski hangout, hosting various events and serving excellent cocktails.
Service & Staff
The hospitality at Hotel Piz Buin is a significant highlight for many guests. The staff are frequently commended for their consistent friendliness, attentiveness, and professionalism. Guests appreciate their welcoming demeanor and willingness to assist, with specific mentions of staff going "the extra mile," such as providing extra amenities for children.
Location & Accessibility
Hotel Piz Buin boasts an enviable central location in Klosters, ideally situated next to the Gotschna Cable Car, providing immediate access to the ski slopes. It's also conveniently close to the train station, local shops, and other restaurants, making it easy to explore the village on foot. The hotel offers a complimentary shuttle service from Klosters Train Station. Its proximity to the Landquart River and numerous hiking trails makes it a perfect base for both winter sports and summer alpine adventures. The public bus stop right outside the hotel further enhances accessibility for exploring the wider Davos-Klosters area.
Value & Pricing
While Hotel Piz Buin is a luxury property, many guests feel it offers good value for the quality of experience provided, often likening it to a 5-star hotel. Prices can vary significantly based on the season and room type, with rates starting from approximately $188 per night. August is typically the most affordable month, seeing an average 9% drop in price, whereas October can be up to 18% more expensive. Guests should also factor in a city tax of CHF 5.50 per person, per night for those aged 13 and above, and covered valet parking is available for CHF 20 per night.
Common Complaints
Despite the overwhelmingly positive feedback, a few minor criticisms have been noted:
- While most reviews praise the breakfast, one source indicated that breakfast "could be better."
- Some guests have mentioned a "lack of shelf space in bathrooms."
- Rooms facing the village side of the hotel can occasionally experience some noise.
- It's important to note that the property is typically closed for renovations or seasonal breaks between October 24th and December 10th.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, a few minor criticisms have been noted:
Google Reviews
623 reviews
Recent Guest Reviews
Sharon jones
The hotel is in a great location. The rooms are very spacious and was a lovely touch to have complimentary beer and soft drinks. I felt the breakfast was very basic compared to similar hotels with the same rating, there could have been more choice of healthy cereals and a bigger toaster. The staff were very friendly and polite. Our only issue was that a pair of ski boots were taken from the bo...
Response from the owner
Dear Guest,<br><br>Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin.<br><br>We have noted your comment about breakfast and will see, how we can impro...
Piotr Pilarski
There were so many great things about this place, I'm not sure where to start. The staff was always smiling, responsive, and happy to help with an query. The location was superb - right next to a picturesque stream, and a 5 minute walk to the train station and cable car. The on-site restaurant was very good; the rooms were cleaned very well and all supplies replenished every day. The swimming pool...
Response from the owner
Dear Piotr<br><br>Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin.<br><br>Your feedback is very important to us, as we can only get better, if we ge...
Stéphanie S
I wish I could give half stars, my note would be 3,5 Unfortunately the breakfast is clearly the downside. First of all, there's a mouse living in the restaurant, which is clearly known. Actually I don't mind the mouse itself, it's more an hygiene issue since it poops under the coffee machine. The breakfast doesn't match a 4 stars hotel, an industrial self service coffee machine isn't expected. The...
Response from the owner
Dear Guest,<br><br>Thank you for your review of our hotel! We are glad that you enjoyed your stay at the Piz Buin.<br><br>We are sorry, if you were disappointed with our breakfast buffet.<br><br>In fa...
M
A great hotel in the centre of Klosters. The staff were all really nice, friendly and helpful. There is a car park on site but we were told to park in a public car park across the road from the hotel by the receptionist, which costs Fr0.50 per hour and is free from 1800 to 0800. The room was very nice and comfortable with a nice bathroom and a balcony. The sauna area was really nice, modern with t...
Response from the owner
Dear M<br><br>Thank you for the great review of our hotel! We are glad that you thoroughly enjoyed your stay at the Piz Buin.<br><br>Your feedback is very important to us, as we can only get better, i...
Michael Rawlence
Excellent hotel. Ticks all the boxes. We are a family of 4 (2 teenagers) and we stayed in January 2026 and found it to be brilliant.
Response from the owner
Dear Guest,<br><br>Thank you for the great review of our hotel! We are glad that you and your family enjoyed your stay at the Piz Buin.<br><br>Your feedback is very important to us, as we can only get...
Sebastian Hallepape
We had a fantastic stay. Friendly hosts, lovely attention to detail and delicious breakfast an dinner. We are looking forward to return soon. Thank you
Response from the owner
Hello Mr. Hallepape<br><br>Thank you for the excellent review you gave our hotel. We are delighted that you enjoyed your stay!<br><br>Your feedback is very valuable to us, allowing us to continually i...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
