Hotel Perk
One Michelin Key
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Hotel Details
Location
Šumperk
Czech Republic, Europe
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Expert Review: Hotel Perk
Hotel Perk in Šumperk, Czech Republic, a distinguished Michelin Key One-Key property, consistently receives high praise from guests for its modern design, exceptional service, and quality dining. Reimagined in 2020 from its origins as Hotel Grand, it offers a sophisticated and comfortable stay in the heart of Šumperk.
Overall Rating & Sentiment
Hotel Perk garners an overwhelmingly positive sentiment, frequently described as "exceptional," "modern," "luxurious," and "beyond all expectations." On Booking.com, it holds a "Wonderful" rating of 9.3, indicating strong guest satisfaction. Guests consistently highlight the high standard and cleanliness of the hotel.
Key Highlights
Guests particularly love the hotel's stunning design and architecture, which has been recognized with "Amazing Newcomer 2023" and "Design & Architecture 2024" awards. The friendly and helpful staff are a recurring highlight, as is the excellent food served at the restaurant. Other appreciated amenities include a rooftop wellness area with a sauna offering city views, a terrace, complimentary WiFi, and free off-site private parking. The hotel also features a coffee shop and meeting rooms.
Room Quality
The rooms at Hotel Perk are described as comfortable, clean, well-equipped, and spacious, with a modern, crisp, and uncluttered design. Each room is fitted with air conditioning, a private bathroom, a work desk, free toiletries, a TV, a kettle, a safety deposit box, and a wardrobe. Some rooms offer the added benefit of a balcony with city views. Room sizes vary, with options from 20m² double rooms to larger suites and family studios up to 75m².
Dining Experience
The dining experience at Hotel Perk is highly lauded. The modern restaurant serves European cuisine for lunch and dinner, complemented by cocktails. Breakfast is a highlight, offering continental, buffet, or à la carte choices, including local specialties, warm dishes, fresh pastries, cheese, fruits, and juice. Guests have specifically praised the "delicious Czech food" and "perfectly served Pilsner beer." The culinary philosophy, guided by head chef Jan Malý, focuses on a fusion of Czech ingredients and contemporary trends, often sourced locally. The hotel also boasts a pastry shop led by head baker Pavla Krmelová.
Service & Staff
The hotel's staff receives consistent commendation for their friendliness, helpfulness, and attentiveness. Guests note that the team, "from the receptionist to the chef," are very helpful and speak multiple languages, contributing significantly to an incredible guest experience.
Location & Accessibility
Hotel Perk is situated in a quiet area near the center of Šumperk. While not in a bustling metropolis, it provides easy access to local landmarks, such as the Museum of Paper Velké Losiny (9 km or 5.6 miles away) and Bouzov Castle (38 km or 24 miles away). Pardubice Airport is located 112 km (70 miles) from the hotel. For those arriving by train, the hotel is a short 7-minute walk from Šumperk Station. Free off-site private parking is available, though there are no on-site parking spaces.
Value & Pricing
Guests frequently describe Hotel Perk as offering "great value for money" and being "reasonably priced" for its luxurious standards. While specific price ranges vary by season and room type, the overall consensus is that the quality of the experience justifies the cost. Packages are available, including options with ski passes and unlimited rooftop sauna access.
Common Complaints
Despite overwhelmingly positive feedback, a few minor issues have been noted. Some guests have experienced the air conditioning struggling to cool rooms on very hot days. The television system has been described as overly complicated, and some room features could benefit from clearer instructions. Another point of concern for some is that reception hours can be shorter than advertised, with some guests reporting that check-in is not possible after 8 PM. Additionally, while free off-site parking is available, the hotel itself does not have on-site parking or elevators, which might be a consideration for some guests. One guest also expressed a desire for more healthy options at the restaurant.
Sources
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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