Hotel L'Auberge

Hotel L'Auberge, Punta del Este: A Michelin Key Selected Oasis of Charm and Exceptional Service

Hotel L'Auberge in Punta del Este, Uruguay, a Michelin Key Selected property, consistently earns high praise for its enchanting ambiance, impeccable service, and delightful culinary offerings. Guests frequently describe their stays as "wonderful" and "charming," often highlighting the hotel as a tranquil sanctuary amidst the bustling town.

1. Overall Rating & Sentiment

The general consensus for Hotel L'Auberge is overwhelmingly positive, with a "Superb" rating and a strong sentiment of satisfaction among guests. Many consider it a "home away from home" and a truly unique experience in Punta del Este, prompting numerous desires for return visits.

2. Key Highlights

Guests consistently rave about several standout features:

• Service: The exceptional and attentive staff is a recurring highlight, often cited as a primary reason for repeat visits.
• Design & Ambiance: The hotel's "stunningly beautiful building and grounds" evoke a European country estate, offering a peaceful and tranquil atmosphere. Its unique design, incorporating a restored Tudor-style water tower and a charming mix of French and English influences, sets it apart. The meticulously maintained garden and common areas are frequently admired.
• Amenities: The beautiful, well-maintained pool with a perfect temperature and ample lounge areas is a favorite, as are the cozy common areas with open fires during cooler months. Free Wi-Fi and parking are also appreciated amenities.
• Dining: The excellent food, particularly the renowned Belgian waffles served during afternoon tea, receives widespread acclaim.

3. Room Quality

Hotel L'Auberge offers 32 to 40 luxurious rooms, each featuring comfortable decor and modern amenities.

• Comfort & Design: Rooms are furnished with air conditioning, heating, mini-bars, flat-screen TVs with satellite channels, and free wireless internet. Some rooms include charming details like stone fireplaces or balconies, with several offering garden or sea views.
• Bathrooms: Private bathrooms are well-equipped with walk-in showers, separate toilets, hairdryers, shower caps, and underfloor heating, providing an added touch of luxury.
• Variety: While the tower rooms are noted as being smaller, they compensate with significant personality, and the suites are described as positively sprawling, with some even featuring Jacuzzis.

4. Dining Experience

The dining experience at L'Auberge is highly regarded.

• Restaurant: The à la carte restaurant serves excellent international specialties for all meals, with guests often choosing to dine there frequently due to the quality of the food and atmosphere.
• Breakfast: A free continental breakfast with a great selection is served daily, and guests particularly praise the delicious coffee and juice.
• Afternoon Tea: The afternoon tea service, featuring the hotel's famous Belgian waffles with various sweet and savory options, is a beloved institution in Punta del Este. Poolside service for waffles and drinks is also available.

5. Service & Staff

The service and staff at Hotel L'Auberge are consistently lauded as truly exceptional and a defining aspect of the guest experience. Reviewers frequently use words like "outstanding," "very accommodating," "pleasant," "friendly," "attentive," and "helpful". Staff members like Valeria, Ignacio, and Vanessa have been individually recognized for their exemplary assistance, ensuring that guest desires are met and contributing to a feeling of being "accepted like in a family".

6. Location & Accessibility

Hotel L'Auberge is ideally situated in the tranquil "Barrio Parque de Golf," offering a peaceful retreat while remaining conveniently close to local attractions.

• Proximity: It is located approximately 300 meters from Brava beach, a 20-minute walk from La Brava beach and Capilla San Rafael. The Ralli Museum is just 0.6 miles away.
• Neighborhood: The surrounding neighborhood is lovely for walks, and the hotel provides a serene, almost pastoral atmosphere amidst the more bustling parts of Punta del Este.
• Transport: Punta Shopping is 2.5 km away, and the city center/Gorlero main street is about 5 km distant. Capitan de Corbeta Carlos A. Curbelo International Airport is a 25-29 minute drive from the hotel. A bus stop (Parada 21 Brava) is also within walking distance.

7. Value & Pricing

While Hotel L'Auberge is a luxury 5-star property, with rates noted to start from US$717, guests generally perceive it as offering good value for money, reflected in a rating of 8.3 out of 10 for value. The high quality of service, facilities, and overall experience often justifies the cost for visitors seeking a distinguished stay.

8. Common Complaints

Despite the overwhelmingly positive feedback, a few minor points of criticism have been occasionally raised:

• In-room amenities: One guest suggested including coffee pods and complimentary filtered water in the rooms.
• Room maintenance: A minor complaint mentioned some strange marks on a bathroom mirror, though it was considered insignificant given the exceptional service. Another review noted "dust in some areas".
• Room numbering: A helpful suggestion was to place room numbers outside the doors to prevent confusion.

Overall, Hotel L'Auberge stands out as a highly recommended destination in Punta del Este, cherished for its unique charm, delightful cuisine, and most notably, its outstanding and personalized service.

Sources

1. laubergehotel.com
2. booking.com
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5. michelin.com
6. hotels.com
7. justluxe.com
8. puntadelestetophotels.com
9. laubergehotel.com
10. uy-hotel.com
11. hoteles-puntadeleste.com
12. puntadeleste-hotels.com
13. tophotelspuntadeleste.com