Hotel Indigo Bangkok Wireless Road

Hotel Indigo Bangkok Wireless Road, a Michelin Key Selected property, consistently garners high praise for its blend of local charm, modern design, and exceptional service, offering guests a memorable stay in the heart of Bangkok.

1. Overall Rating & Sentiment

The general consensus for Hotel Indigo Bangkok Wireless Road is overwhelmingly positive, with guests frequently rating it as "Wonderful" or "Excellent." Review scores typically range around 9.0 out of 10. Guests appreciate its unique character, the attentive staff, and the luxurious amenities, often describing it as a delightful escape from the city's hustle.

2. Key Highlights

Guests consistently laud several aspects of the Hotel Indigo Bangkok Wireless Road:

• Design & Ambiance: The hotel features stylish and colorful modernist-inspired interiors, proudly showcasing the history of Wireless Road with unique touches like old-school radios and local artwork throughout its floors.
• Rooftop Pool & Bar: The infinity-edge swimming pool and CHAR Rooftop Bar on the 24th and 26th floors, respectively, are frequently highlighted as perfect sanctuaries offering stunning panoramic city skyline views.
• Exceptional Service: The staff's hospitality is a recurring theme, with many guests praising their friendliness, helpfulness, and attentiveness.
• Prime Location: Its convenient location on Wireless Road, close to public transport and major attractions, is a significant draw.

3. Room Quality

The hotel boasts 192 stylish rooms and suites, generally described as large, clean, modern, and comfortable, with thoughtful designs that merge contemporary comforts with vintage aesthetics. Many rooms feature floor-to-ceiling windows, offering city or garden views, and some include balconies. Amenities often include plush bedding, a well-stocked minibar, and coffee/tea-making facilities. Bathrooms are spacious, with some offering bathtubs (including those with city views) and rain showers. Automated blinds are a convenient feature in many rooms.

4. Dining Experience

The Hotel Indigo Bangkok Wireless Road offers a diverse and highly-regarded dining experience:

• Metro On Wireless: Located on the second floor, the breakfast buffet here is frequently praised as "first-rate" and "one of the best," offering a wide selection of both Western and local favorites, including popular items like jam doughnuts. It also serves Thai street food inspired dishes with a modern presentation.
• CHAR Restaurant & Rooftop Bar: Occupying the 25th and 26th floors, CHAR Restaurant is a contemporary grill specializing in premium meat and seafood, available à la carte or as a "Surprise Menu" (omakase-style). CHAR Rooftop Bar offers creative cocktails alongside breathtaking sunset and city views.
• Other Options: Guests can also enjoy Thai high tea at Metro On Wireless, and room service is available with popular options like burgers and fish & chips.

5. Service & Staff

The staff at Hotel Indigo Bangkok Wireless Road consistently receives outstanding reviews. Guests describe them as superb, friendly, energetic, helpful, accommodating, and providing "wonderful service". Many guests mention staff going "above and beyond" to ensure an enjoyable stay, even assisting with local needs like Thai SIM cards.

6. Location & Accessibility

Situated on Wireless Road, known as a prestigious avenue lined with embassies, the hotel boasts a superb and convenient location. It's approximately 400 meters (1312 feet) from the BTS-Ploen Chit station, providing easy access to Bangkok's public transportation network. This allows for quick reach to popular areas like Sukhumvit Road, Siam, Pathumwan, and major shopping destinations such as Central Embassy, Siam Paragon, Gaysorn, and Central World. Suvarnabhumi Airport (BKK) is about 30-40 minutes away by car.

7. Value & Pricing

While considered a five-star boutique hotel with excellent facilities, the Hotel Indigo Bangkok Wireless Road generally offers good value for its quality. Room rates can vary, with an average of around 6552.08 THB (approximately USD 180-190) in recent months, though prices may be higher during peak seasons. It is also noted as a good option for those looking to redeem IHG points.

8. Common Complaints

While overwhelmingly positive, some minor criticisms have been noted by guests:

• Room Maintenance: A few guests have reported small issues such as non-working power sockets, TV reception problems, or some bathroom fixtures showing signs of aging.
• Mattress Comfort: One review mentioned that the mattress might be too soft for some preferences.
• Check-out Process: A specific complaint highlighted a lack of an express check-out option, which was described as "painful".

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