Hotel Costantinopoli 104

Hotel Costantinopoli 104 in Naples, a Michelin Key Selected property, is widely regarded as a charming boutique hotel offering a tranquil oasis amidst the vibrant energy of the city's historic center. Housed in an 18th-century neoclassical villa, the hotel blends historic architecture with contemporary design.

1. Overall Rating & Sentiment

The general consensus for Hotel Costantinopoli 104 is overwhelmingly positive, with guests frequently describing it as a "hidden gem" and an "oasis" in the heart of Naples. Many guests express a strong desire to return, highlighting its unique ambiance and exceptional qualities. While there are some criticisms, particularly regarding room size and occasional noise, the overall sentiment points to a highly recommended stay.

2. Key Highlights

Guests consistently laud several aspects of Hotel Costantinopoli 104:

• Central Courtyard Garden & Pool: A significant highlight is the serene central courtyard garden featuring a small swimming pool, which is a rare and welcome amenity in historic Naples, providing a peaceful escape from the bustling city.
• Excellent Breakfast: The breakfast consistently receives high praise for its quality and variety, often described as a "highlight" with freshly baked goods.
• Attentive and Helpful Staff: The staff are frequently commended for their professionalism, warmth, and attentiveness.
• Stylish Design & Ambiance: The hotel's interiors are noted for their appealing style, combining modern aesthetics with original architectural details, creating a distinctive and comfortable atmosphere.
• Quiet Location: Despite its central position, the hotel offers a quiet environment, with many rooms looking out onto the peaceful courtyard, shielding guests from street noise.

3. Room Quality

The hotel offers 19 rooms and suites, decorated in a modern-classic style with stylish interiors. Rooms are well-decorated and clean, featuring amenities such as free WiFi, flat-screen TVs with satellite channels, minibars, air conditioning, and premium bedding. Some rooms provide garden views or boast terraces. Suites are noted for being more ornate, incorporating original architectural details like stone archways and, in some cases, modern conveniences like sunken baths.

However, some guests have reported that rooms can be smaller than anticipated, particularly some labeled as "suites." There are also occasional comments about interiors appearing more dated than in photos, uncomfortable beds, and musky bathrooms. Street-facing rooms have been noted for noise, especially on weekends, though soundproofing is generally in place.

4. Dining Experience

The breakfast experience at Hotel Costantinopoli 104 is a consistent highlight for guests. A daily breakfast buffet includes freshly baked croissants, characteristic cold cuts and cheese, fresh fruit, and marmalade. Coffee is made-to-order, further enhancing the experience. Breakfast can be enjoyed in the hotel's lounge, which features an antique marble fireplace, or directly in the guest rooms. While breakfast is celebrated, there is no mention of a full-service restaurant for lunch or dinner, though a bar/lounge and snack bar/deli are available.

5. Service & Staff

The staff at Hotel Costantinopoli 104 generally receives high praise for being professional, warm, helpful, and attentive. Guests have highlighted instances of staff going above and beyond, such as arranging taxis or fulfilling specific requests for breakfast items. The hotel also provides multilingual staff and concierge services. However, a few guests have reported less friendly or unhelpful interactions with reception staff, particularly concerning issues like metro strikes or air conditioning operation.

6. Location & Accessibility

The hotel boasts an excellent central location in the heart of Naples' historic center (Centro Storico), making it ideal for exploring the city on foot. Key attractions are within easy walking distance, including Naples Cathedral (500 yards), the Naples National Archaeological Museum (a 5-minute walk), and Piazza Bellini, known for its restaurants and nightlife. The Dante tube station is also a stone's throw away, and Napoli Central Station is approximately 1.2 miles distant. Despite being in a busy area, the hotel's position within a courtyard contributes to its generally quiet atmosphere.

7. Value & Pricing

Many guests consider Hotel Costantinopoli 104 to be a great place and "worth every cent" for the experience it offers. Reported rates start from approximately 190.00 EUR. However, some guests have felt that the pricing was not justified for certain rooms, particularly if they encountered issues with size, comfort, or noise. Additional costs include a self-parking fee of EUR 35 per day and a rollaway bed fee of EUR 30 per night. A city tax of EUR 5.00 per person, per night, also applies for up to 14 nights.

8. Common Complaints

While generally positive, recurring criticisms include:

• Room Size and Condition: Some guests found certain rooms, including "suites," to be smaller than expected. There were also comments about the interior decor appearing dated compared to online photos, uncomfortable beds, and musky bathrooms.
• Noise in Street-Facing Rooms: Despite efforts for soundproofing, street-facing rooms, especially junior suites, can be noisy, particularly on weekends.
• Inconsistent Reception Service: A few guests reported instances of unhelpful or unfriendly reception staff when addressing specific problems, such as a lack of information about public transport strikes or difficulties with air conditioning.
• Lack of Elevators: The property does not have elevators, which can be an issue for guests with heavy luggage or mobility challenges, especially as some rooms are on higher floors.
• Air Conditioning Issues: Some guests noted difficulties with the air conditioning not being operational or staff being unable to assist with its function during warmer periods.

Sources

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