What is Grand Hotel Union Eurostars?

Grand Hotel Union Eurostars is a Selected hotel located in Ljubljana, Slovenia. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Grand Hotel Union Eurostars have?

Grand Hotel Union Eurostars has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Grand Hotel Union Eurostars located?

Grand Hotel Union Eurostars is located in Ljubljana, Slovenia, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Grand Hotel Union Eurostars?

You can view more details and booking information for Grand Hotel Union Eurostars through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Grand Hotel Union Eurostars | Selected in Ljubljana

Name: Grand Hotel Union Eurostars
Address: Ljubljana, Europe, Slovenia
Rating: 4.5

Expert Review: Grand Hotel Union Eurostars

The Grand Hotel Union Eurostars, a Michelin Key Selected property in Ljubljana, Slovenia, consistently receives high praise for its blend of historic elegance, prime location, and excellent service. Housed in an impressive Art Nouveau building dating back to 1905, the hotel stands as a landmark in the city's civic and cultural life, having hosted distinguished guests including royalty and celebrities.

1. Overall Rating & Sentiment

The overall sentiment for Grand Hotel Union Eurostars is overwhelmingly positive, with guests frequently rating their stays as "excellent" or "superb." It boasts high scores across various categories, including cleanliness (9.59/10), staff attention (9.24/10), room comfort (9.1/10), and especially location (9.89/10).

2. Key Highlights

Guests consistently laud the hotel's central location, Art Nouveau architecture, and the friendly, attentive staff. Other much-loved features include the delicious and varied breakfast, the historic Grand Union Café, and the wellness center with an indoor pool offering panoramic views of Ljubljana Castle. The hotel's long history and elegant spaces contribute to a unique atmosphere. It also offers a 24-hour fitness center and a shopping gallery.

3. Room Quality

The rooms at Grand Hotel Union Eurostars are generally described as spacious, clean, and tastefully decorated. While some older reviews mention a dated decor with caramel-colored wood furniture and beige carpeting, recent refurbishments have introduced fresh and stylish interiors with modern amenities. Standard amenities include air conditioning, flat-screen cable TVs, minibars, safes, and free Wi-Fi. Private bathrooms are sleek and spacious, featuring bathtubs, free toiletries, hairdryers, slippers, and bathrobes. Many rooms offer high ceilings, contributing to a luxurious feel, and some even include private balconies with lovely city or castle views. Suites and studio apartments may also feature living rooms or kitchenettes.

4. Dining Experience

The hotel offers a comprehensive dining experience, starting with a free buffet breakfast that is often praised for its quality and variety. The breakfast spread typically includes Slovenian specialties alongside British and American options like eggs, sausages, pancakes, and hot cereals. The renowned Grand Union Café provides a unique dining experience in a historic setting, famous for its wide selection of cakes, pastries, and Slovenian dishes, including the traditional Gibanica. The Union Restaurant serves Mediterranean-inspired cuisine and features a charming garden for alfresco dining during warmer months. Additionally, the hotel is home to Smrekarjev Hram, a fine-dining restaurant.

5. Service & Staff

Guest feedback consistently highlights the exceptional service and friendly demeanor of the staff. They are frequently described as amazing, helpful, professional, attentive, and welcoming. Guests appreciate the staff's attention to their requests and issues, with prompt responses to any concerns.

6. Location & Accessibility

The Grand Hotel Union Eurostars boasts an unbeatable, central location in Ljubljana. It is just steps away from the central Prešeren Square and the iconic Triple Bridge, placing guests at the heart of the city's action. Ljubljana Old Town is reachable within 180 meters, and the Ljubljanica River Promenade is only 100 meters away. Major attractions like Ljubljana Castle (1 km), Ljubljana Cathedral (500 meters), museums, and the main bus and train stations (700 meters) are all within easy walking distance. On-site secured, covered parking is available for a daily fee, and airport transfers can be arranged. The hotel is also accessible for persons with movement disabilities.

7. Value & Pricing

While prices can fluctuate seasonally, the Grand Hotel Union Eurostars is generally considered to offer excellent value for its quality and prime location. Room rates can start from approximately €114 to $136 per night, with average deals often around $201. Prices tend to be lowest in January and highest in September.

8. Common Complaints

While largely positive, some recurring criticisms include occasional complaints about the quality of the breakfast food by some guests, despite many praising it. Some older reviews noted that the room decor could be a bit dated, although recent renovations have addressed this for many rooms. Noise from the central location can sometimes be an issue for light sleepers. Additionally, some rooms may lack in-room coffee and tea making facilities. The wellness center, while a highlight, requires reservations for facilities like the pool and saunas, and the pool is closed seasonally from January to April. The gym, at least historically, has been noted as small with limited equipment.