Grand Hôtel Roi René
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Hotel Details
Location
Grand Hôtel Roi René · Aix-en-Provence, France
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Expert Review: Grand Hôtel Roi René
The Grand Hôtel Roi René, a Michelin Key Selected property in Aix-en-Provence, France, is widely lauded for its excellent location, attentive service, and comfortable amenities, earning a "very good" rating from guests. The hotel blends contemporary design with classic elegance, offering a tranquil retreat in the heart of the vibrant city.
1. Overall Rating & Sentiment
The Grand Hôtel Roi René generally receives very positive feedback, with an overall rating of 8.5 out of 10 based on over 1,200 reviews, indicating a strong "very good" sentiment among guests. Many guests describe their experience as "excellent," "amazing," "lovely and elegant," and "a fantastic stay".
2. Key Highlights
Guests consistently praise several aspects of the hotel:
- Location: Its central position is a major draw, allowing easy access to the city's attractions.
- Amenities: The outdoor swimming pool is a significant highlight, especially during warmer months, often described as a "wonderful attraction" and a "very nice option in a hot city". A decent fitness area is also available.
- Service & Staff: The staff frequently receives accolades for being friendly, attentive, welcoming, helpful, and accommodating.
- Comfort: Rooms are consistently noted for their comfort and spaciousness.
- Cleanliness: The property is often commended for its cleanliness.
3. Room Quality
The 134 rooms, including 17 luxury rooms with terraces, are described as comfortable, clean, and roomy. They feature a contemporary design with a "Provençal Zen" aesthetic, incorporating clean lines, warm earth tones, and abundant Southern sunlight. Modern amenities include flat-screen TVs, LED reading lights, minibars, safes, and Nespresso coffee machines. Bathrooms are well-appointed with either a bath or shower, bathrobes, hairdryers, slippers, and complimentary Occitane toiletries. While some older reviews mentioned worn robes or dirty carpets, recent information indicates renovated rooms.
4. Dining Experience
The hotel's dining options include La Table du Roi restaurant and L'Intemporel bar.
- Breakfast: The breakfast buffet is often highlighted as "excellent," "truly superb," and "delicious," with a wide variety of choices, including fresh salmon and freshly blended smoothies. In-room breakfast service with fresh fruits and healthy options is also available.
- Restaurant (La Table du Roi): The restaurant offers classic French cuisine with a bistronomic style, drawing inspiration from Provençal flavors and using fresh, regional products that change seasonally. It also offers Sunday brunch. While generally seen as a step up from typical hotel dining, some guests have found the dinner offerings expensive or occasionally disappointing. The restaurant also features a terrace for outdoor dining.
5. Service & Staff
The staff at Grand Hôtel Roi René consistently receives high praise for their exceptional hospitality. Guests frequently describe them as "friendly and attentive," "welcoming and helpful," and "accommodating". Specific mentions include gracious assistance at the tech desk and staff making an effort to get to know guests.
6. Location & Accessibility
The hotel boasts an "excellent" and "perfect" central location on Boulevard du Roi René, just a 5-minute walk from Cours Mirabeau, the heart of Aix-en-Provence. This makes it an ideal base for exploring city center attractions, including the Granet Museum and Parc Jourdan. It's also an easy walk from the bus station. The hotel offers secure parking, including valet parking, though spaces are limited and require reservation. The property is also accessible for guests with reduced mobility, offering wheelchair-accessible paths, elevators, public washrooms, and dedicated parking spaces.
7. Value & Pricing
While the overall "value for money" is rated as 8.0, some guests consider the breakfast to be pricey. Room rates can start from approximately EUR 139. The hotel is seen as a worthwhile stay, with many guests expressing a desire to return.
8. Common Complaints
Despite the overwhelmingly positive feedback, some recurring criticisms include:
- Breakfast Cost: The price of breakfast is occasionally cited as being too high by some guests.
- Restaurant Dinner: A few reviews mention the restaurant being expensive with dinner offerings that were sometimes disappointing.
- Renovations and WiFi: Recent reviews noted ongoing renovations, which meant some services were temporarily unavailable, and some guests wished this information was clearer at the time of booking. There was also a comment about the WiFi requiring registration and being an "open" network.
- Room Condition (Historical): Older reviews mentioned issues like dirty carpets or worn robes, though recent information points to renovations.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, some recurring criticisms include:
- •Restaurant Dinner: A few reviews mention the restaurant being expensive with dinner offerings that were sometimes disappointing.
- •Room Condition (Historical): Older reviews mentioned issues like dirty carpets or worn robes, though recent information points to renovations.
Google Reviews
1,592 reviews
Recent Guest Reviews
M J
I had the chance to spend a few days at the Grand Hôtel Roi René. Thank you so much for the amazing hospitality! Special thanks to the Front Office Manager, Thibaut. He did everything effortlessly and came across as very genuine. It's a natural talent. He made my stay memorable. I am 100% sure that I will come back, and that's thanks to you and your team. Thank you again.
Response from the owner
Dear Guest,<br><br>Thank you very much for your wonderful review. We are delighted to hear that you had a memorable stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection and th...
Sandy M
Lovely, well maintained hotel, beautifully finished with stylish decor. Well appointed rooms . We had a great stay and enjoyed the restaurant & pool. We walked to all the sites and close to the train station too.
Response from the owner
Dear Guest,<br><br>Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your stay, appreciated the style and comfort of our hotel, and had the chance to make the mo...
Chelsea Augustine
Truly one of the better experiences I’ve had at a hotel here in France. Everyone has been so incredibly kind and helpful. Lenny at the restaurant was exceptionally kind and offered incredible service. We will absolutely be back!
Response from the owner
Dear Ms. Augustine,<br><br>Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery...
Tommy Wright
We really enjoyed the Grand Hôtel Roi René Aix-en-Provence. The location was great. It was a short walk to the main city strip. The on site parking garage was great too. Book the parking early because they fill up. The staff was amazing in every way!
Response from the owner
Dear Mr. Wright,<br><br>We sincerely thank you for your wonderful feedback regarding your recent family stay at the Grand Hôtel Roi René Aix-en-Provence. We are delighted to read that you enjoyed our ...
Hannah
Nice hotel, good location. Liked the pool area which was quite calm and clean. Rooms were not very big, but clean and tidy. The only downside were the extremely long cues at reception.
Response from the owner
Thank you for your review of our hotel.<br><br>We are delighted that you enjoyed your stay and hope to welcome you back very soon.<br><br>Yours sincerely,<br>The team at the Grand Hôtel Roi René
Laurie Anne
Lovely rooms! Friendly and helpful staff from the bartenders to the front desk and even maintenance staff. Everyone was great. I highly recommend this hotel.
Response from the owner
Dear,<br><br>We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre -MGallery Collection. <br><br>It is always a pleasure to receive positive feed...
Accor
