GO Quito Hotel
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Hotel Details
Location
GO Quito Hotel · Quito, Ecuador
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Expert Review: GO Quito Hotel
GO Quito Hotel: A Michelin-Key-Worthy Experience in Ecuador's Capital
GO Quito Hotel consistently receives "wonderful" ratings from guests, boasting an impressive average of 9.1 out of 10 based on over 550 reviews. The general sentiment highlights a modern, high-end, and technologically advanced establishment that offers a luxurious and comfortable stay in Quito. While not explicitly stated as a Michelin Key recipient in the provided search results, its 5-star status and the "South America's Leading New Hotel 2025" award from the World Travel Awards underscore its commitment to excellence, suggesting a caliber that aligns with Michelin's selection criteria.
Key Highlights
Guests are particularly captivated by the hotel's stunning panoramic views, especially from the rooftop, which offers a 360-degree vista of Quito and the surrounding Andes. The contemporary design, infused with local Ecuadorian art and natural materials, creates an immersive and elegant atmosphere. State-of-the-art technology, including automated room controls for lighting, temperature, and entertainment, is frequently praised. Exceptional service, a fantastic buffet breakfast, and comprehensive wellness facilities like a spa, indoor pool, sauna, and fitness center are also consistently cited as major draws. The hotel also emphasizes sustainability, with initiatives like energy-efficient systems, water recycling, and support for local artisans.
Room Quality
The rooms at GO Quito Hotel are described as clean, modernly designed, and exceptionally comfortable. Ranging from Standard King Rooms (420 sq ft) to more spacious Collection Suites (484 sq ft), accommodations are well-appointed with air conditioning, flat-screen TVs, minibars, coffee machines, work desks, and private bathrooms featuring walk-in showers, bathrobes, and complimentary toiletries. Many rooms offer incredible mountain or city views, with some deluxe suites even including balconies and hot tubs for an elevated experience. Guests appreciate the attention to detail and impeccable condition of the rooms.
Dining Experience
GO Quito Hotel offers a diverse and high-quality culinary journey across its three specialty dining venues.
- Panecillo Cocina & Mirador: Located on the 17th-floor rooftop, this restaurant provides unparalleled views of Quito while serving a gastronomic fusion of Ecuadorian heritage and Mediterranean charm. It's a popular spot for dinner, offering international dishes, ceviches, meats, seafood, and homemade desserts.
- Parallel Lobby Bar: Designed with inspiration from Andean volcanoes, this bar offers regionally inspired beverage menus crafted with seasonal ingredients.
- Alegra Cafeteria: A family-friendly spot serving local delicacies, sweets, pastries, and light bites, available throughout the day.
The daily buffet breakfast, often enjoyed with breathtaking 360-degree views, is a highlight for many guests. It features a wide variety of fresh fruits, pastries, cereals, and traditional Ecuadorian dishes, with organic, vegan, gluten-free, and dairy-free options available.
Service & Staff
The hotel staff consistently receives glowing reviews for their hospitality. Guests describe them as "excellent," "first-class," "super friendly and helpful," "attentive," and "kind." The 24-hour front desk, private check-in/check-out services, and available airport shuttle contribute to a smooth and welcoming experience.
Location & Accessibility
Strategically situated on Avenida Eloy Alfaro in the bustling La Carolina neighborhood, GO Quito Hotel offers excellent accessibility. It's nestled within an attractive economic and commercial zone, placing guests within easy walking distance of parks (La Carolina Park is just 0.7 miles away), shopping malls (including Quicentro Shopping Mall), restaurants, and banks. The Atahualpa Olympic Stadium is a mere 12-minute walk (1 km) away. While the hotel is about 40 km (22 miles) from Mariscal Sucre International Airport, a convenient airport shuttle service is available. The location also provides relatively easy access to Quito's historic colonial center.
Value & Pricing
With a strong rating of 8.8 for value for money, guests generally find GO Quito Hotel to be "decently priced" and "absolutely worth the visit." While specific price ranges can vary, promotions such as a Premium King room upgrade, buffet breakfast, and access to wellness facilities for $140.00 for two people (excluding taxes) indicate that the hotel offers competitive value for its 5-star amenities and services.
Common Complaints
While overwhelmingly positive, a few minor criticisms have been noted. One guest, staying shortly after the hotel opened, mentioned that the "beds were not very comfortable". Another review pointed out that "the hot tub and pool were not cleaned properly." However, these appear to be isolated incidents within a large number of positive reviews.
Sources
Google Reviews
871 reviews
Recent Guest Reviews
Gwen Finsy
Fernando and all the staff are amazing. The rooms are so comfy! The breakfast and coffee are great. Love the welcome drink too! Would always stay here when in Quito. :-)
Response from the owner
Dear Gwen, thank you so much for your kind words! We’ll be sure to share your compliments with Fernando and the team. We look forward to welcoming you back whenever you’re in Quito!
Sheila Shahtaheri
Came to Ecuador for 2 weeks and the first time I decided to hang out at the hotel, I was welcomed like a celebrity. Manager Matt went out of his way to let me feel important and well liked. The view from the rooftop unbelievable, Diego, Francisco and Moises at the top bar were very kind and guided me to choose the best ceviche I've ever had, the ceviche Mixto jipijapa with peanut sauce, delicious....
Response from the owner
Dear Sheila, <br>our team really enjoyed your visit. We love it when guests discover the hotel and make it their hangout spot. You’ll always have a place here and we look forward to your next visit.
Maggie C
We were so excited to welcome our friends and family to the GO Quito for our wedding weekend. The property was absolutely beautiful. We confirmed our wedding block size well in advance and received the official booking link, which we shared with all of our guests. Unfortunately, we later received a shocking message from the GO Quito’s group sales executive Soledad Villarroel. The hotel had booked ...
Response from the owner
Dear Maggie, we are truly sorry that this created stress during such an important moment for you. To clarify what happened, the reservation link provided allowed each guest to book individually, and r...
Mireya Castro
Beautiful hotel for executives, it is very well located. The facilities are modern and very welcoming. I attended a jazz concert in the new restaurant, unfortunately the service was quite chaotic, the concert started at 7:30 p.m. and that was confirmed when I paid the cover to book, when I arrived at the restaurant they told me that it started at 8:00 p.m. but in reality it started 8:50 pm 😢 The ...
Response from the owner
Dear Mireya, thank you for your feedback. We’re pleased you enjoyed the facilities and cuisine, and we regret the inconvenience with the concert schedule and wine selection. We value your observations...
Theodore Rowan
The hotel has stunning views and we were delighted about how clean the hotel. The food was amazing and the selection in the buffet in the morning was great. A great meal to have after a long flight. It is perfectly located with museums and sight located in a walkable distance and other restaurants just round the corner. The reception was a nice peaceful place to relax and I thoroughly enjoyed talk...
Response from the owner
Dear Theodore, thank you so much for your kind words. We're truly happy to know your stay was memorable and that you felt comfortable and welcomed throughout your visit. It means a lot to us that you ...
Kim Hatch
If you want a hotel where every street noise from central Quito can be heard in you room 24/7, the GO Hotel in Quito is it. Even on the seventh floor the noise was defining. One MUST have earplugs to sleep here. Add to this that water in the sink and shower was never more than lukewarm, the staff was in attentive at best and rude at worst, and they could not figure out how to charge a bar bill ...
Response from the owner
Dear Kim, thank you for sharing your feedback. We’re sorry to hear that your experience was not what you expected. We take note of your comments regarding noise, water temperature, and service interac...
