What is Fletcher Hotel Chateau De Raay?

Fletcher Hotel Chateau De Raay is a Selected hotel located in Baarlo, Netherlands. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Fletcher Hotel Chateau De Raay have?

Fletcher Hotel Chateau De Raay has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Fletcher Hotel Chateau De Raay located?

Fletcher Hotel Chateau De Raay is located in Baarlo, Netherlands, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Fletcher Hotel Chateau De Raay?

You can view more details and booking information for Fletcher Hotel Chateau De Raay through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Fletcher Hotel Chateau De Raay | Selected in Baarlo

Name: Fletcher Hotel Chateau De Raay
Address: Baarlo, Europe, Netherlands
Rating: 4.5

Fletcher Hotel Château De Raay, a Michelin Key Selected property in Baarlo, Netherlands, offers guests a charming and luxurious stay within a historic 13th-century castle setting. This hotel generally receives very positive feedback for its unique ambiance, beautiful grounds, and attentive service.

1. Overall Rating & Sentiment

The hotel consistently receives high ratings from guests, with an average score of "Very good" (8.2/10 based on over 1,000 reviews). Many guests express a strong desire to return, highlighting a positive overall sentiment. The property is also rated 8.5/10 by TheFork users for its food, service, and atmosphere.

2. Key Highlights

Guests frequently praise the hotel's stunning architecture, picturesque grounds, and tranquil atmosphere. The combination of the historic building with contemporary interiors creates a timeless yet modern ambiance. The friendly and efficient staff, along with the excellent dining experience, are also consistently mentioned as key highlights. The presence of a beautiful garden with a pond and a terrace or conservatory to relax is also a significant draw.

3. Room Quality

The rooms are described as tasteful, comfortable, clean, and often possessing a vintage charm. Guests appreciate the spaciousness, particularly for families. Beds are frequently highlighted for their comfort, often featuring Egyptian cotton linens. Rooms come with first-class facilities including flat-screen TVs, tea/coffee makers, and free Wi-Fi. Some rooms also boast charming beamed ceilings. Options range from Small Double Rooms (161 sq ft) to Executive Suites (592 sq ft).

4. Dining Experience

The hotel's à la carte restaurant, "De Tuin van de Barones," is highly regarded for its exquisite and delicious cuisine, featuring a wide range of dishes prepared by the chef. The restaurant's impressive glass ceiling, which allows guests to gaze at the stars, creates a unique and special atmosphere. Breakfast also receives positive mentions, with guests appreciating the variety, including fresh bread, cheese, and fruits. The restaurant is popular and often booked quickly, making advance reservations recommended. There is also a more casual multi-purpose lounge space called "The Living" with an all-day menu and extensive wine list.

5. Service & Staff

The staff at Fletcher Hotel Château De Raay are consistently described as friendly, welcoming, professional, and helpful. Guests appreciate their attentiveness and efficiency, particularly at reception and in the dining room. Several reviews specifically commend individual staff members for their excellent service.

6. Location & Accessibility

The hotel is set amidst a beautiful 13-hectare estate in a wonderful, forested area in Baarlo, Limburg. It offers a sense of being "totally insulated from the outside world" within tranquil gardens. Baarlo itself is known as the "Castle Village" due to its numerous castles. While offering a peaceful retreat, the location is also convenient, being just a 5-minute drive from Venlo and 20 minutes from Roermond. Düsseldorf International Airport is approximately a 40-minute drive away. The hotel benefits from free private parking and electric vehicle charging stations. It's an ideal base for activities like walking, jogging in surrounding forests, or cycling along the Meuse River, with National Park De Maasduinen and De Peel Nature Reserve nearby.

7. Value & Pricing

While specific prices vary, the hotel is generally considered to offer a very good blend of quality and value, with prices starting from around US$74. Promotional packages are also available, such as a "Free Overnight Stay at Fletcher Package" from €60.75 p.p. or "Last Minute" deals from €62.38 p.p.

8. Common Complaints

While overall sentiment is positive, some recurring criticisms include:

Staffing Issues: Some guests have noted instances of understaffing, particularly at breakfast, and a lack of oversight regarding missing food from the buffet.
Service Inconsistencies: A few guests reported staff appearing disinterested or reception staff being unfriendly, though this seems to be an outlier against generally positive feedback.
Bathroom Design: One guest mentioned the height of the sink in the bathroom being inconvenient for shorter individuals.
Bridal Suite: A review of the bridal suite noted it felt "cold" and "not warm and cozy" in its decor, and some basic amenities like paper cups and a leaking coffee machine were found. There was also a complaint about being charged for "flat" water that passed through a carbonation machine.
Noise/Confrontation: One isolated incident involved guests being confronted by a night porter for "running the taps for too long" after checking in late and taking a bath.
Room Access: Some guests found access to rooms uncomfortable, though the hotel notes it has elevators and ground-floor rooms.