Eurostars Convento Capuchinos
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Hotel Details
Location
Eurostars Convento Capuchinos · Segovia, Spain
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Key Highlights
- ✓Exceptional Location: Its prime position in Segovia's Old Town provides quiet surroundings while being within easy walking distance of all major attractions.
Expert Review: Eurostars Convento Capuchinos
Eurostars Convento Capuchinos in Segovia, Spain, a Michelin Key Selected property, consistently receives high praise from guests for its unique blend of historic charm and modern luxury. Housed within a beautifully restored 17th-century former monastery, the hotel offers a tranquil sanctuary in the heart of Segovia's Old Town.
1. Overall Rating & Sentiment
The general consensus for Eurostars Convento Capuchinos is overwhelmingly positive, with a "Superb" rating of 9.0 based on over 2,500 reviews. Guests frequently describe their stays as "exceptional," "luxurious," "beautiful," and "perfect," highlighting a strong sense of satisfaction with the hotel's offerings.
2. Key Highlights
Guests consistently laud the hotel for several standout features:
- Historic Building & Modern Design: The hotel masterfully blends its 400-year-old history as a convent with minimalistic lines and contemporary architectural trends, retaining original cloisters, coffered ceilings, and exposed stone masonry while offering modern comforts.
- Exceptional Location: Its prime position in Segovia's Old Town provides quiet surroundings while being within easy walking distance of all major attractions.
- Attentive Service: The staff is frequently praised for being friendly, efficient, helpful, and professional.
- Amenities: The wellness center, including a spa with an indoor pool, Turkish baths, and relaxation area, is a significant draw, as is the convenient onsite paid parking.
3. Room Quality
The 62 rooms at Eurostars Convento Capuchinos are described as spacious, comfortable, and spotlessly clean. They are well-equipped with modern amenities such as flat-screen satellite TV, air conditioning, heating, a safety deposit box, a desk, and a mini-bar. Private bathrooms feature a bathtub or shower, hairdryer, and complimentary toiletries. Some rooms offer unique touches like balconies, wooden coffered ceilings, attic spaces with views of Segovia's Romanesque heritage, or private terraces, adding to the luxurious experience.
4. Dining Experience
The hotel features a gourmet restaurant that serves traditional dishes. Breakfast typically receives positive feedback, with guests calling it "great" and "delicious." However, some reviews mention the breakfast buffet as not very varied or "quite limited." There is also a cafeteria open daily.
5. Service & Staff
The service at Eurostars Convento Capuchinos is a recurring highlight, with guests commending the staff for their attentiveness, helpfulness, friendliness, efficiency, and professional demeanor. The hospitality contributes significantly to the overall positive guest experience.
6. Location & Accessibility
The hotel boasts an "excellent" and "perfect" central location in the noble heart of Segovia's Old Town. It offers magnificent views of the Eresma Valley and is within easy walking distance of prominent attractions like Plaza Mayor, the Cathedral, the Roman Aqueduct, the Episcopal Palace, and the Alcazar of Segovia. While centrally located, it is also noted for being quiet and away from crowds. The hotel provides convenient onsite covered parking for an additional charge (€15 per day).
7. Value & Pricing
Many guests consider Eurostars Convento Capuchinos to offer good value for money, especially given its quality and prime location. Prices for a one-night stay for two adults have been observed ranging from approximately $124 to $176. While the overall value is appreciated, some guests have expressed concerns about the additional cost for spa access.
8. Common Complaints
While largely positive, some recurring issues or criticisms include:
- Spa Charges: Access to the spa facilities, including the indoor pool, Turkish baths, and relaxation area, comes with an additional charge for guests. There are also age restrictions for spa access, and the thermal circuit is closed on Monday mornings for maintenance.
- Breakfast Variety: A few guests found the breakfast buffet to be "not very varied" or "quite limited."
- Garage Access: Some visitors reported the access to the underground parking garage as "complicated."
- Hotel Layout: The design of the former monastery can make the hotel's layout feel a "bit of a labyrinth," which some guests found confusing, particularly when navigating from the garage.
Sources
Points to Consider
- •While largely positive, some recurring issues or criticisms include:
Google Reviews
1,742 reviews
Recent Guest Reviews
brian bachtel
Beautifully restored 16th century convent that is now a 5 star hotel. The facility, staff, rooms, and dining facilities are exactly what you expect for a luxury hotel. Parking was easy in a modern underground parking lot with an attached elevator. The location is in the heart of the old town.
Stine W
We had a reasonable stay but I will choose a different hotel next time. Segovia is a lovely place and this hotel is in a truly excellent location. Check-in was friendly, but we were disappointed to find that our triple room did not resemble the pictures on the website. The bathroom had no functioning ventilation. A number of the lights were burned out and we had only one window. The photo of the r...
Zsolt Szemerszky
A spectacular hotel with exceptionally kind, English-speaking staff. Considering that Segovia is a relatively small city, discovering such a refined and tranquil gem was a genuine surprise. It is also ideally located, close to the city centre and the famous Aqueduct of Segovia, making it perfect for exploring the city on foot.
Ирена Стоянова
One of the most beatiful places I've ever been to! The room was exquisite, spacious, very clean and with a breathtaking view from the balcony! The service was 10/10! The staff made us very welcome and responded to our every need! They even gave us a bag to go with snacks and water the day we left! Not that we needed it, but it is the thought and gesture that counts :) I am very impressed with the ...
Lighthouse Tai Chi
Wow! The moment we arrived we were enchanted by this beautiful hotel. Our room was a gorgeous suite overlooking the Eresma River valley. The views were breathtaking and the room was so much more than we expected. The bed was huge and very comfortable with quality linens. The storage was ample for our 6 night stay. It was so quiet and peaceful that we got a great sleep every night. There's even a p...
denis C
The room was clean, good size and quiet. I love the view from my room, the morning were so peaceful and relax. Good location, a few minutes from the centrum and the Alcazar. The breakfast was good but would be beter as this is 5 star hotel, i expected more variety.
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