Enchantment

Enchantment Resort, Sedona: A Michelin Key Selected Oasis Amidst Red Rock Grandeur

Enchantment Resort in Sedona, a Michelin Key Selected property, consistently garners high praise for its breathtaking location, exceptional service, and immersive natural setting. Guests frequently describe their stays as magical and unforgettable, making it a premier destination for those seeking both relaxation and adventure in the heart of Boynton Canyon.

1. Overall Rating & Sentiment

The general consensus for Enchantment Resort is overwhelmingly positive, with guests often using words like "gorgeous," "magical," "exceptional," and "fabulous" to describe their experience. Many consider it a "MUST stay in Sedona" and the "crown jewel" of the region, consistently delivering a five-star experience for various travelers, including couples, honeymooners, adventure seekers, and families.

2. Key Highlights

Guests are particularly captivated by several standout features:

• Location & Views: The resort's unparalleled setting within Boynton Canyon, surrounded by towering red rock formations, is its most celebrated asset. Panoramic vistas are available from nearly every point on the 70-acre property, including rooms, pools, and restaurant patios.
• Impeccable Service: The staff generally receives high accolades for being welcoming, friendly, intuitive, and attentive, often making guests feel "like royalty" or "part of the family."
• Design & Ambiance: The property blends seamlessly with its environment, featuring salmon-colored casitas and adobe architecture that complement the natural landscape. Recently renovated rooms offer a modern yet cohesive design with calming neutral colors and thoughtful accents mirroring the surroundings.
• Abundant Amenities & Activities: Enchantment offers a wealth of activities, including direct access to hiking trails (like Boynton Canyon and Vista Trail), fitness classes (yoga, Qi Gong, candlelit stretch), stargazing sessions with a resort astronomer, bocce ball, tennis courts, foosball, and access to the Members-Only Seven Canyons Golf Club. Daily fresh orange juice delivery to rooms is a charming touch. The main pool is a popular spot, fully heated with stunning canyon views and a family-friendly atmosphere.

3. Room Quality

The rooms and suites at Enchantment Resort are described as magical, luxurious, and spacious, even at the lowest category. They have been recently renovated, showcasing a modern and minimalistic design with authentic Southwestern touches. Key features include:

• Spaciousness: Rooms are generally roomy, often including a large bathroom and a desk area.
• Private Decks: Every room boasts a private deck or patio offering views of the red rocks.
• Comfort: Guests appreciate features like soaking tubs and fireplaces in some rooms. Pillowtop beds with down comforters and premium bedding contribute to a comfortable stay.
• Connectivity & Conveniences: Rooms offer complimentary wired and wireless internet, minibars, safes, coffee/tea makers, bathrobes, and slippers.

4. Dining Experience

Enchantment Resort offers several dining options, generally well-regarded, though some price and service inconsistencies have been noted.

• Che Ah Chi: This is the resort's fine dining establishment, lauded for its gourmet dinner experience with modern American dishes influenced by Southwestern flavors. It boasts an award-winning wine list. Breakfast here is typically more casual.
• Tii Gavo: A more casual option, Tii Gavo also offers regionally inspired Southwestern dishes and was once named a top restaurant in Sedona.
• The Market: Ideal for quick and casual meals, The Market provides to-go breakfasts, coffees, sandwiches, baked goods, and snacks.
• Hummingbird (Mii Amo): Located at the sister spa resort, Mii Amo, Hummingbird is also an option for Enchantment guests, with some considering its dinner the favorite among the resort's offerings.
• Breakfast: Options range from casual fare at Che Ah Chi to grab-and-go from The Market. Some guests receive a generous breakfast credit.
• Pricing: Dining at the resort is generally considered expensive, with prices comparable to or exceeding high-end Manhattan restaurants.

5. Service & Staff

The resort's staff is a significant strong point, frequently described as superb, friendly, knowledgeable, welcoming, and intuitive. Many guests feel treated "like royalty" and appreciate the personalized attention. The welcome experience, often including spiced hot apple cider and a property tour, is particularly praised. However, some guests have reported inconsistencies, such as less warm interactions at the check-in desk, occasional lapses in restaurant service (e.g., slow water refills), or difficulties in securing special dinner reservations.

6. Location & Accessibility

Enchantment Resort boasts an "absolutely incredible" location nestled deep within Boynton Canyon. This provides:

• Stunning Scenery: Guests are enveloped by the iconic red rocks, offering dramatic panoramic views.
• Direct Trail Access: A major advantage for outdoor enthusiasts is the ability to hike directly into Boynton Canyon and access other popular trailheads like Devil's Bridge, Bear Mountain, and Fay Canyon from the resort grounds, often bypassing crowds. Golf carts are available to transport guests to trail access points.
• Proximity to Sedona: While offering a secluded feel, the resort is conveniently located about a 15-minute drive from downtown Sedona, allowing easy access to local shops, cafes, and spiritual centers.
• Transportation: Guests typically rent a car if flying into Phoenix International Airport (2 hours away), though private aircraft can land at Sedona Oak Creek Airport.

7. Value & Pricing

Enchantment Resort is considered a luxury property, and its pricing reflects that. Guests often acknowledge it as a splurge, but many deem it worth the cost for the exceptional experience.

• Price Range: Room rates can vary significantly, with prices observed ranging from approximately $319 to $1,669 per night, depending on the season and booking proximity. July tends to be the cheapest month, while December is the most expensive.
• Additional Costs: A daily resort fee of $69 per room key is applied. Dining is also noted as being expensive.

8. Common Complaints

While generally highly rated, some recurring issues or criticisms have been mentioned by guests:

• Spa Chlorine Smell: A few guests have reported a strong and unpleasant chlorine smell in the spa facilities (relaxation area, steam room, sauna), to the point of causing nausea and headaches, and dissatisfaction with the resort's response to these complaints.
• Inconsistent Service: While overall service is praised, some experiences at the check-in desk or within restaurants have been described as less warm or inattentive. Issues with booking special dinner reservations have also arisen.
• Thin Walls: One review mentioned thin walls in some rooms, leading to audible conversations from neighboring accommodations.
• Limited Poolside Shade/Service: Finding a shady spot by the main pool can be challenging during peak times, and poolside service may be inconsistent or require ordering through in-room dining during the off-season. The main pool can also get loud with families, prompting some to seek the quieter Mii Amo spa pool (though it lacks red rock views).
• Dining Price vs. Quality: While food is generally good, some guests feel the high prices at restaurants like Che Ah Chi do not always align with the quality, describing it as "not Michelin-level" despite the resort's overall selection by Michelin Key.

Sources

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