Empreinte Hôtel
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Hotel Details
Location
Empreinte Hôtel · Orléans, France
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Key Highlights
- ✓Wellness Facilities: A 70m² spa with a sauna, steam room, and whirlpool bath is a significant draw, offering a perfect way to relax after sightseeing.
- ✓Exceptional Service: The staff's friendliness, attentiveness, and willingness to go "the extra mile" are frequently highlighted.
Expert Review: Empreinte Hôtel
Empreinte Hôtel in Orléans, France, a distinguished Michelin Key Selected property, consistently receives high praise for its refined ambiance, exceptional service, and prime location along the Loire River. Housed in a meticulously renovated 19th-century historic mansion, the hotel offers a blend of contemporary style and cozy comfort.
1. Overall Rating & Sentiment
The overall sentiment for Empreinte Hôtel is overwhelmingly positive, with guests frequently rating it as "Excellent" or "Very Good." Review platforms show an average rating of 8.2 to 8.4 out of 10. The hotel's selection by the Michelin Guide further underscores its high quality and commitment to a special stay. Guests often describe their experience as memorable and luxurious.
2. Key Highlights
Guests consistently rave about several standout features of Empreinte Hôtel:
- Location: Its privileged position on the banks of the Loire in the historic city center provides easy access to major attractions and charming river views.
- Design & Ambiance: The hotel's decor is described as refined, meticulous, and contemporary, creating a cozy and elegant boutique hotel atmosphere.
- Wellness Facilities: A 70m² spa with a sauna, steam room, and whirlpool bath is a significant draw, offering a perfect way to relax after sightseeing.
- Exceptional Service: The staff's friendliness, attentiveness, and willingness to go "the extra mile" are frequently highlighted.
- Unique Experiences: The hotel occasionally hosts events like cheese tastings and yoga classes, adding a convivial dimension to the stay.
3. Room Quality
Empreinte Hôtel features 31 beautifully designed rooms and 3 suites, offering comfort and style. Rooms are meticulously decorated with modern amenities and stylish finishes, ensuring a delightful stay. Guests often commend the plush bedding, cleanliness, and overall comfort. Many rooms provide views of the city's rooftops or the picturesque Loire River and the Pont George V. Standard Double/Twin Rooms are approximately 19 m² (205 ft²). Amenities typically include air conditioning, private bathrooms (some described as huge, others with bathtubs), tea/coffee makers, and mini-fridges. Connecting rooms and childcare equipment are available for families.
4. Dining Experience
While Empreinte Hôtel does not have a full-service restaurant for lunch and dinner, it excels in its breakfast offerings and other light dining options. The buffet breakfast is described as high-quality, very generous, and a "real feast". It boasts an impressive variety of fresh, local, and often organic sweet and savory products, including fluffy crêpes, golden madeleines, tasty cakes, artisan jams, local cheeses, and a wide selection of breads and pastries. Guests can also enjoy a meal tray service for snacks in their room. The hotel features a stylish lounge bar with a refined selection of champagnes and spirits, and a chic and cozy tea room offering fine pastries and hot drinks. A Sunday brunch highlighting local products is also available.
5. Service & Staff
The service and staff at Empreinte Hôtel receive consistently high praise, with a staff performance rating of 8.8 on Agoda and 9.3 on Booking.com. Guests frequently describe the team as "dedicated and friendly," "fantastic," "attentive," and "helpful". They are noted for providing a warm welcome, personalized service, and valuable recommendations on local attractions and dining. Many reviews highlight instances where staff went "the extra mile" to assist guests, such as locating and returning forgotten items.
6. Location & Accessibility
The hotel's location is a major asset, situated on the banks of the Loire River in the historic center of Orléans. It offers easy walking access to a plethora of landmarks and attractions, including Sainte-Croix Cathedral, Maison de Jeanne d'Arc, the Museum of Natural Sciences, and the Les Halles market. The Loire à Vélo cycle path is also nearby, making it convenient for cyclists. The area is surrounded by numerous dining options. Its central position also makes it an ideal base for exploring the famous Loire Valley castles, and it's just an hour from Paris by car. The Les Halles bus stop is a short stroll away, ensuring good transport links.
7. Value & Pricing
With an average room price around $177, Empreinte Hôtel is positioned as a higher-end option compared to the average hotel in Orléans. However, guests generally feel it offers "exceptional value for money" given its luxurious amenities, prime location, and high standard of service. Rates can start from approximately $134, depending on the season and room type. The quality of the experience, especially for a Michelin Key Selected property, justifies the cost for many travelers.
8. Common Complaints
While generally well-received, some minor criticisms have been noted by guests:
- Room Size: A few guests found standard rooms to be on the smaller side.
- Soundproofing: Some ground-floor rooms have been reported to have insufficient soundproofing, leading to potential noise concerns.
- Parking: The hotel does not have on-site parking, and some guests found the nearby parking facilities to be inconvenient.
- Breakfast Consistency: While largely praised, a few reviews mentioned a perceived decline in breakfast quality during their stay.
- Bathroom Design: One review noted a small room with a bathroom lacking a door and directly overlooking the shower.
Sources
Points to Consider
- •While generally well-received, some minor criticisms have been noted by guests:
- •Soundproofing: Some ground-floor rooms have been reported to have insufficient soundproofing, leading to potential noise concerns.
- •Bathroom Design: One review noted a small room with a bathroom lacking a door and directly overlooking the shower.
Google Reviews
1,248 reviews
Recent Guest Reviews
Piotr Murawski
A wonderful hotel – highly recommended. The room was perfect for me: an extremely comfortable bed, beautiful boutique-style design, and complete silence, even though the window faced the street. The interiors are stylish, modern, and very thoughtfully designed, creating a warm and relaxing atmosphere. Breakfast was excellent – a wide selection of fresh, high-quality food, and the croissant was sim...
Response from the owner
Dear Piotr,<br><br>Thank you very much for your wonderful review and for taking the time to share such detailed feedback. We are delighted to read that you enjoyed the comfort of your room, the quiet ...
Pete Tucker
Best of the seven hotels we stayed in on our road trip. Reception staff very helpful, and all spoke fluent English, which saved them from my best franglais! Room was well furnished, clean and modern. Dog friendly with treats and bed provided for the dog! Well positioned for river walk just across the road from the hotel, and easy walking access to town centre. We booked car parking space, which is...
Response from the owner
Dear Pete,<br><br>Thank you very much for your wonderful review. We are truly delighted to read that our hotel was the best of the seven you visited during your road trip — what an honour!<br><br>Our ...
Steven Hill
Shower leaks all over the floor. We had to roll up a town and wedge it between the door and the shower basin to keep it from flooding the entire room. Room was hot and stuffy, someone was fighting outside so opening the window was a bit rough. Staff was exceptional and the town is beautiful.
Response from the owner
Dear Steven,<br><br>Thank you for taking the time to share your feedback. We are sincerely sorry to learn about the issues you encountered with the shower and the temperature in your room. This is cer...
Jonathan Dierks
Although the view over the Loire was beautiful, the room was not ideal: the beds were too soft, the design of the rooms a bit odd and we had the bad luck to arrive in spider season, which resulted to many spiders being in our room. It’s nice that the spa and sauna are included in the price, but the facilities are far from what someone can expect from a real welness. It looks more like an installa...
Response from the owner
Dear Jonathan,<br><br>Thank you for your detailed feedback. We’re glad you appreciated our central location and the view over the Loire. We’re sorry your experience didn’t fully meet your expectations...
Adrian Birrer
Our arrival was very late in the evening, but the friendly receptionist Julia gave us a warm welcome and took care of our luggage. There is a private parking lot in a building next door, or the entrance to the public parking building, Les Halles, is right next to the hotel. The bar was still open, and we had some red wine brought to our room. It was too late for us to use the hotel spa. The room w...
Response from the owner
Dear Mr. Birrer,<br><br>Thank you very much for your wonderful review. We are delighted to hear that Julia and the team were able to welcome you warmly despite your late arrival and that you appreciat...
lori dubin
I would unfortunately not recommend this hotel. It does not live up to its four star rating. We were given a room off the lobby that had no hot water and no air conditioning. The front desk staff said our water wasn’t hot because everyone in the hotel was showering at once. Even if this were true, not my problem. The excuse offered for the air conditioning was non existent. They said there was not...
Response from the owner
Dear Lori Dubin,<br><br>Thank you for taking the time to share your experience, even though we are truly sorry to hear that your stay did not meet your expectations.<br><br>We regret the inconvenience...
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