Dylan Hotel
One Michelin Key
Hotel Details
Location
Dylan Hotel · Dublin, Ireland
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Key Highlights
- ✓Service: The staff are frequently described as "friendly," "helpful," "welcoming," "attentive," and "professional," providing intuitive and exceptional hospitality.
- ✓The Nurserie Terrace: A beautiful, partially covered, and heated outdoor terrace, brimming with plants and flowers, perfect for enjoying drinks or al fresco meals from afternoon until sunset.
Expert Review: Dylan Hotel
The Dylan Hotel in Dublin, Ireland, a distinguished Michelin Key One-Keys property, consistently receives high praise for its blend of historic charm and contemporary luxury, offering a refined retreat in the heart of the city. Guests frequently highlight its exceptional service, innovative design, and comfortable accommodations.
Overall Rating & Sentiment
The general consensus for the Dylan Hotel is overwhelmingly positive, with guests frequently describing their stays as "delightful," "luxurious," and exceeding expectations. It holds a "Fabulous" rating with a guest review score of 8.8 based on 283 reviews, with high marks for cleanliness (9.5), comfort (9.5), and staff (9.4). The hotel is considered a "5-star boutique hotel" and an "urban hideaway" that guarantees a touch of luxury.
Key Highlights
Guests consistently laud the Dylan Hotel for several standout features:
- Design & Ambiance: The hotel, originally a Victorian-era nurses' home, boasts "stunning, chic décor" and a "bold, contemporary spirit" that blends heritage elements with plush furnishings and vibrant pops of color. The ground floor public areas and food and beverage spaces underwent an extensive refurbishment in 2019, enhancing its "modern glamour."
- Service: The staff are frequently described as "friendly," "helpful," "welcoming," "attentive," and "professional," providing intuitive and exceptional hospitality.
- Location: Situated on a quiet cul-de-sac in the prestigious Ballsbridge (D4) district, it offers a tranquil setting while remaining conveniently close to Dublin's main attractions.
- Amenities: Guests appreciate amenities such as the intimate Ruby Room (exclusive to residents), the vibrant Dylan Bar, the beautiful Nurserie Terrace, and the fitness center. The hotel is also notably pet-friendly.
Room Quality
The 72 individually designed guest rooms and suites are celebrated for their luxury, comfort, and distinctive modern glamour. Rooms are equipped with the latest technology, "tip-top décor," and thoughtfully curated Irish artwork. Highlights include spacious and comfortable rooms, often with nice views, "incredibly comfortable" beds with Percale high-count cotton linens, and plush comforts ensuring a good night's sleep. Bathrooms are described as "seriously good" and "to die for," featuring Italian marble, underfloor heating, designer toiletries (such as Roads Perfumes products), and plush towels. Some rooms also feature vaulted ceilings and porthole windows, adding to their unique character.
Dining Experience
The Dylan Hotel offers an imaginative dining experience across its various venues:
- The Eddison Restaurant: This award-winning restaurant is known for its elegant, contemporary design and emphasis on seasonal Irish produce. It serves breakfast, brunch, lunch, and dinner, with an à la carte menu that often features a modern Irish style with a French twist. Guests describe the breakfast as "beautiful," "perfect," and "top-notch," with options including Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, and À la carte. The restaurant also features outdoor terraces for al fresco dining.
- Dylan Bar: Bright, comfortable, and recently redesigned, the Dylan Bar is ideal for meetings, lunch, or evening gatherings, offering delicious drinks and light bites.
- The Ruby Room: An intimate and decadent cocktail bar, exclusively available to hotel residents, described as a "chic 1930s Shanghai style hideaway."
- The Nurserie Terrace: A beautiful, partially covered, and heated outdoor terrace, brimming with plants and flowers, perfect for enjoying drinks or al fresco meals from afternoon until sunset.
Service & Staff
The hotel's staff receives consistent acclaim for their friendly, helpful, and attentive nature. Guests have noted the staff's welcoming demeanor from check-in to departure, providing recommendations and promptly addressing any requests. Services like early check-in, valet parking, and daily turndown service with treats are appreciated. The team is often described as professional, making guests feel valued.
Location & Accessibility
The Dylan Hotel is nestled on Eastmoreland Place, a quiet cul-de-sac in the upscale Ballsbridge area, also known as Embassy Row. This location offers a peaceful residential setting while still being highly accessible to central Dublin. It's a short stroll or walk to attractions such as Baggot Street (around the corner), St. Stephen's Green, Grafton Street shopping, Merrion Square, and the National Gallery of Ireland. Major venues like the Aviva Stadium, The 3Arena, Croke Park, and The Convention Centre Dublin are within a short walk or taxi ride. Dublin Airport (DUB) is approximately a 30-minute drive away. The hotel also offers valet parking.
Value & Pricing
While the Dylan Hotel is a luxury 5-star property, guests generally consider it to be worth the cost due to the high quality of service, comfort, and amenities. Prices may vary based on dates and policies, but a typical double room can start from approximately €250, and suites from €350. For instance, a 1-night stay for two adults was found starting from $278.19 as of January 29, 2026. The value for money is rated at 8.2 out of 10 by guests. Many repeat guests mention the added value of perks like upgrades.
Common Complaints
While generally very positive, some minor criticisms have been noted:
- Room Views/Size: One guest reported a room (208) with a small window facing a "dull parking lot" and found the bathroom tight, suggesting the room fell short of a "luxe experience." However, most reviews praise room spaciousness and views.
- Air Conditioning: The same guest noted the AC either blew hard or had to be switched off.
- Employee Feedback: While guest service is highly rated, internal employee reviews on platforms like Indeed.com mention issues with pay, opportunities for raises/promotions, and management support in some departments, as well as the quality of employee meals. These are internal complaints and do not directly reflect guest experience.
Sources
Points to Consider
- •While generally very positive, some minor criticisms have been noted:
Google Reviews
961 reviews
Recent Guest Reviews
Carrie Kolesar
Nice location: felt very safe, tucked away but still walkable to St.Stephen green, Dublin castle, Trinity college, etc. Catholic Church just behind a wall and Hertz car rental one block away. Taxi arrives in 3 min if needed! Breakfast: a real treat! Waitstaff was pleasant and the menu had nice options. Service: staff was friendly and accommodating. Graciously provided a $75/per night rollaway bed ...
Response from the owner
Hi Carrie <br><br>Thank you for your kind words and feedback. We are thrilled you enjoyed your stay & look forward to welcoming you back to Dylan Hotel. <br><br>Guest Relations at Dylan Hotel
Stephen Paterson
DJ’d here for a private function. Beautiful hotel. Load-in not too easy. Bringing trolley with equipment through hotel reception isn’t ideal. Staff helpful and friendly. Event space is outdoors under a canopy, can get cold and heaters can get hot beaming down on you. Overall though, I would recommend this hotel for any event. Need a DJ for this venue? Contact me via Instagram @djstephenpaterson
Response from the owner
Hi Stephen<br><br>Thank you for your kind words and feedback. We are thrilled you enjoyed your visit & look forward to welcoming you back to Dylan Hotel. <br><br>Guest Relations at Dylan Hotel
Heather Campbell
This is a three star hotel on a good day — for the price of a five star hotel. The room was TINY with so much furniture that it was difficult to move about the room. The bathroom was also TINY with only a shower. The sink counter was so small that there wasn’t even enough room for a toothbrush! The towel warmer was broken which I told the staff and was assured would be fixed. No one came to repair...
Dana Bashi
This is a boutique hotel, in the city center but a bit further from the noisy streets which I loved. It has it’s own little area at the end of a small street which is great. Restaurants and supermarkets very close by. The rooms are decent although way too many furnitures, which made it more crowded that it needed to be. There was no kattle in the room and the espresso machine didn’t function perfe...
Response from the owner
Dear Dana,<br>Thank you for your review. We are thrilled you enjoyed your stay & our location. <br><br>We hope to welcome you back in the near future, <br><br>Guest Relations at Dylan Hotel<br>
Sarah Sara
I found my stay at the Dylan Hotel to be quite disappointing due to the exorbitant prices. A bottle of water costs €9.50, which feels like a complete rip-off, especially considering it only costs around €2 elsewhere. Even pint-sized beer is similarly overpriced. the quality of the food left much to be desired. During one meal, I unfortunately discovered an ant in my plate, which was quite off-putt...
Response from the owner
Dear Sarah Sara, <br><br>Thank you for taking the time to share your feedback.<br><br>We are naturally disappointed to read that your recent stay did not meet your expectations. As a five-star boutiqu...
Ross Murphy
Unfortunately can't recommend this hotel. - The hotel room was probably the loudest I've ever stayed in. The bedroom looked directly out onto the hotel's bin store. We kept being woken up by hundreds of glass bottles being poured into the bins. The hotel is also right beside Searson's (famous Irish pub), so you can hear every conversation customers are having outside in the smoking area. We said ...
Response from the owner
Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience. <br><br>We take all feedback seriously and will use any feedback as a learning opportunity. ...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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