CRAM
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Hotel Details
Location
CRAM · Barcelona, Spain
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Expert Review: CRAM
Hotel CRAM, a Michelin Key Selected property in Barcelona, Spain, offers a blend of 19th-century facade elegance and ultra-contemporary interior design, providing a luxurious and stylish experience in the vibrant Eixample district.
1. Overall Rating & Sentiment
Hotel CRAM consistently receives high praise, with an "Excellent" overall rating of 8.7 based on over 3,400 reviews. Guests frequently describe their stay as a great, fabulous, or wonderful experience, highlighting its modern comforts and welcoming atmosphere.
2. Key Highlights
Guests particularly love the hotel's prime location, its modern and comfortable rooms, and the fantastic rooftop terrace with a pool and great city views. The outstanding and friendly staff also stands out as a major highlight, contributing to a feeling of being well taken care of. The hotel's design, which marries modernist exterior with a vanguard interior, is also frequently appreciated.
3. Room Quality
The hotel offers 67 air-conditioned rooms, described as luxury, cozy, and comfortable, with a sleek, funky, and futuristic design. Rooms are well-designed with modern lighting, mirrors, and decor, making them feel spacious. They feature sprawling platform beds, comfortable mattresses and pillows (some by Treca de Paris), and large flat-screen TVs with satellite channels. Many rooms boast private balconies or terraces, offering city views. Bathrooms typically include a bidet, walk-in shower, hairdryer, and complimentary toiletries, though some guests noted an initial lack of toiletries. Soundproofed rooms ensure a peaceful night's sleep despite the central location.
4. Dining Experience
Hotel CRAM is home to Angle Barcelona, a Two Michelin Star restaurant run by Spanish celebrity chef Jordi Cruz, offering exceptional, innovative takes on traditional dishes through a tasting menu. Breakfast is served on the seventh-floor Ànemos Terrace Bar, providing magnificent views. The buffet breakfast is described as good, with a range of hot and cold options including patisserie, charcuterie, fresh fruit, and juices. However, some guests found the coffee slightly underwhelming. Other dining options include a poolside bar and a cocktail bar, and room service is available.
5. Service & Staff
The staff at Hotel CRAM receives overwhelmingly positive feedback, consistently described as brilliant, outstanding, friendly, professional, knowledgeable, and helpful. Guests appreciate their accommodating nature, with staff going above and beyond to assist with early check-ins, late check-outs, restaurant suggestions, and transportation. The service is often highlighted as genuinely warm and efficient.
6. Location & Accessibility
Located in Barcelona's central Eixample district, Hotel CRAM offers a prime and convenient location. It's situated in a fashionable neighborhood with trendy boutiques, bars, and restaurants. The hotel is a 10-minute walk from Plaza Catalunya and within easy walking distance of major attractions like Passeig de Gracia, Casa Batlló, and La Pedrera. The Universitat metro station is three blocks away, providing excellent connectivity throughout the city. Barcelona Airport is approximately a 25-minute drive away, and the hotel offers an airport shuttle service for a fee.
7. Value & Pricing
Hotel CRAM is generally considered good value for a premium hotel, offering a unique blend of luxury and affordability. Average room rates typically range from $251 to $300, aligning with the average price for a hotel room in Barcelona. Prices can be cheaper during the low season, particularly in January and March, with rates sometimes found as low as $116. There is a city tax of EUR 6.27 per person, per night, for up to 7 nights. Buffet breakfast is an optional extra, costing approximately EUR 24 per person.
8. Common Complaints
While overall satisfaction is very high, a few recurring minor inconveniences have been noted by guests. These include instances of noise from the street, particularly on lower floors, although rooms are generally soundproofed. Some guests have reported an initial lack of toiletries in the bathroom upon arrival. Additionally, a few guests expressed disappointment about the absence of kettles in rooms for making tea or coffee. One guest also mentioned an issue with bathroom lighting not turning off and drainage problems. The rooftop pool is described as small, more for cooling off than swimming.
Sources
Google Reviews
952 reviews
Recent Guest Reviews
Endi Aruci
The room was very bright and spacious. Everything very pretty and thought on detail. Ut was quite clean and they had all the toiletries including tooth brush and a small toothpaste, showercap and shampoo, conditioner, body wash, hand wash all from Rituals. The staff was exeptional, very very polite, we left the baggage there in the morning, and also the day that we were leaving. They also offered ...
Response from the owner
Thank you so much for taking the time to share such a lovely and detailed review. We are delighted to hear that you enjoyed the spacious and bright room, the attention to detail, the Rituals amenities...
Renan Almeida
Funny place. The switches for everything in the room were quite special, later I realized I was in a love hotel. Everything was great with one minor exception of waking up at 6am with my bed shaking due to a “happy moment” in the neighbour room. Idk how they connected beds on the wall but it was an “funny experience”. The other days I heard noises too but it didn’t bother me like the bed shaking.
Response from the owner
Thank you for sharing your experience. We are glad to hear that you enjoyed the room and its unique design. We are sorry for the inconvenience caused by noise during your stay; as we are located in a ...
Maria Fernandez
Rooms are clean, location is great. Rooms old and falling apart Staff over all nice, apart from the french receptionist who refused to give me an extra pillow when asked so at 22.00 cause “house keeping is closed” ?!?? It is basically a 3 star hotel dressed up as a 4 star hotel. Breakfast is terrible. The roof terrace is small and claustrophobic and the selection is poor
Response from the owner
Thank you for sharing your feedback. We appreciate your positive remarks regarding cleanliness, location, and most of our team’s service. We regret that other aspects of your stay did not meet your ex...
JP Electrical Solutions
Just returned from Hotel Cram yesterday. It’s a 4 star but you’d really think it was 5. The hotel decor is spotless, stunning. The room was amazing overlooking the streets of Barcelona. Service and housekeeping spotless also. Breakfast massive selection. I want really bring attention to the amazing barman who was serving us ( the man from Uruguay! So sorry we didn’t get your name) . We can’t wait ...
Response from the owner
Thank you very much for such a wonderful review. We are delighted to hear that you enjoyed the décor, your room, the service, housekeeping, and our breakfast selection. Your kind words about our bar t...
Georgi Korchev
Great Hotel in the centre of Barcelona! Rooms are stylish and bright. Nice small terrace overlooking the city and a sky pool where you can grab a drink. Service is great too! We enjoyed our stay very much - thank you guys!
Response from the owner
Thanks for sharing!
Elisabeth
I went to Hotel Cram because my friend wanted to show it to me, but the supposed new policy blocking non-guests from the bar put an abrupt end to that. Management can make whatever rules it wants, but the way the staff handled the situation was remarkably poor. And honestly, seeing an almost empty hotel café on a Monday, you’d think someone might realize it’s an opportunity for business—not a mome...
Response from the owner
Thank you for sharing your experience. We regret that your visit did not meet expectations and that the situation at the bar was disappointing for you. Our access policies are defined by management an...
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Nobu Hospitality
