COMO Uma Canggu
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Hotel Details
Brand
COMO
Location
COMO Uma Canggu · Badung, Indonesia
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Key Highlights
- ✓Service & Staff: The exceptional hospitality and friendliness of the staff are frequently highlighted.
Expert Review: COMO Uma Canggu
COMO Uma Canggu, a Michelin Key Selected property in Badung, Indonesia, consistently garners high praise for its sophisticated blend of luxury, wellness, and a relaxed beachfront atmosphere. It is recognized for offering a refined taste of Canggu's evolving landscape, appealing to a discerning international clientele.
1. Overall Rating & Sentiment
COMO Uma Canggu holds a "Wonderful" overall rating of 9.0 out of 10 based on over 500 reviews. The general sentiment is overwhelmingly positive, with guests frequently describing it as a "beautiful property" with a "perfect location" and "fantastic staff." It's seen as a stylish, understated respite from the bustling streets of Canggu.
2. Key Highlights
Guests consistently love several aspects of COMO Uma Canggu:
- Location: Its prime beachfront position on Echo Beach offers uninterrupted views of the Indian Ocean and direct access to renowned surf breaks.
- Amenities: The two stunning pools, particularly the 25-meter infinity pool at COMO Beach Club overlooking the ocean and the quieter 115-meter lagoon pool, are highly appreciated. The COMO Shambhala Retreat, with its spa, fitness studios, and daily yoga/Pilates classes, is also a significant draw for wellness enthusiasts.
- Service & Staff: The exceptional hospitality and friendliness of the staff are frequently highlighted.
- Dining: The quality of food, especially breakfast with a view and healthy options, receives high commendation.
- Design: The property boasts a sophisticated and modern design, a contemporary fusion of minimalist aesthetics and natural textures, which appeals to a globally-minded crowd.
3. Room Quality
The rooms, suites, and residences at COMO Uma Canggu are described as spacious, beautifully furnished, clean, and comfortable, exuding an understated luxury with a contemporary tropical aesthetic. They feature clean lines, natural textures, soothing neutral tones, light marble floors, and often woven grass headboards.
Accommodations range from modern rooms to spacious one- or two-bedroom suites and three-bedroom COMO Penthouses. Many include private pools, kitchenettes, ocean views, or direct beach access. Specific features noted in rooms include king beds, air conditioning, private bathrooms (often with double vanity sinks, spacious bathtubs, and rain showers), flat-screen TVs, minibars, private entrances, tea/coffee makers, and free Wi-Fi. Residences offer full kitchens and living areas, making them ideal for families. Guests also appreciate thoughtful touches like gifts at turn-down service and cotton robes, yoga mats, and pod coffee machines.
4. Dining Experience
The dining experience at COMO Uma Canggu is centered around the COMO Beach Club, which serves a delectable array of international and local dishes. The cuisine focuses on local, carefully-sourced produce and includes nourishing, energizing classics from the COMO Shambhala Kitchen, often with a healthy twist.
Breakfast is particularly lauded as "amazing" and is served at the Beach Club with ocean views, offering both a buffet (fruit, juices, yogurt) and an excellent à la carte selection including continental favorites and Balinese specialties. For lunch and dinner, guests can enjoy hot-weather favorites like fish tacos, Thai beef salads, wood-fired grilled seafood, and traditional Indonesian dishes like nasi goreng and beef rendang. The Glow Juice Bar provides a range of substantial salads, fresh juices, pastries, and excellent coffee, catering to health-conscious guests. The Beach Club also offers a wide selection of cocktails, including in-house creations.
5. Service & Staff
The service and staff at COMO Uma Canggu consistently receive exceptionally high ratings (9.6 out of 10). Guests frequently describe them as "so so friendly," "very helpful and supportive," "top-notch," "attentive," and "professional." Staff members are noted for going out of their way to make stays comfortable, assisting with activities, and providing personalized service, such as tailoring breakfast to requirements and knowing guests' preferences at the kids' club.
6. Location & Accessibility
COMO Uma Canggu is strategically located on Echo Beach, one of Bali's best surf breaks, in the vibrant Canggu neighborhood. This beachfront position offers guests stunning ocean views and direct access to the sand. While serene within its bounds, the resort is within walking distance of other popular beach clubs (like La Brisa, directly opposite), bars, restaurants, yoga studios, and boutique shops in Canggu. Batu Bolong, a main strip in the area, is about a five-minute taxi ride away.
The resort is approximately a 90-minute drive from Ngurah Rai International Airport (DPS), though traffic can extend this to 90-120 minutes. Guests can arrange private transfers through the hotel or use local taxis and ride-hailing apps.
7. Value & Pricing
The value for money at COMO Uma Canggu is rated 8.4 out of 10 by guests. While considered a luxury property, guests generally find the experience to be worth the cost. Room rates can start from approximately $437 USD per night, depending on the season and room type, and can range up to $2000 USD for penthouses. Rates typically include a buffet breakfast and daily group yoga sessions.
8. Common Complaints
While reviews are overwhelmingly positive, some minor points of criticism or considerations for potential guests include:
- Beach Club Vibe: The COMO Beach Club, while pleasant, is often described as very family-oriented and can be busy with children. Guests looking for a more intense party atmosphere might prefer other beach clubs in the area.
- Modern Architecture: The hotel's modern, sophisticated architecture may not appeal to all travelers seeking a traditional Balinese aesthetic.
- Balcony Views: In some residences, there's a possibility of looking into another guest's balcony, though this is generally not considered a significant issue.
- Beach for Swimming: While great for surfing, Echo Beach itself is not always ideal for swimming, with guests often preferring the hotel's pools.
Sources
Points to Consider
- •While reviews are overwhelmingly positive, some minor points of criticism or considerations for potential guests include:
- •Balcony Views: In some residences, there's a possibility of looking into another guest's balcony, though this is generally not considered a significant issue.
Google Reviews
1,576 reviews
Recent Guest Reviews
Margrey Sy
I stayed here in January 2026 and did not expect the beach views from the bar and restaurant to be this good. I ended up spending quite a lot of time there during my stay. It is easily one of the highlights of the property. We booked a regular room, which was comfortable and fine, but what really stood out was the efficiency and professionalism of the front of house team. They were consistently r...
Response from the owner
Dear Margrey Sy,<br><br>Thank you very much for taking the time to share your lovely review.<br><br>We are delighted to hear that you enjoyed the beach views from our bar and restaurant, as well as th...
Dylan Donoghue
I had a fantastic stay at COMO Canggu. The staff were very friendly, attentive, and incredibly helpful throughout my visit. Every interaction felt warm and professional, which really made the experience special. The facilities are beautifully maintained. The room was spacious and very comfortable, and room service was consistently quick and high quality. A special mention to the hotel’s support ...
Response from the owner
Dear Dylan, <br><br>Thank you so much for taking the time to share such a wonderful and detailed review. We’re truly happy to hear that you had a fantastic stay at COMO Uma Canggu.<br><br>It’s especia...
Shannon Butcher
I tried not to love this hotel but failed 😆😆 it is incredible and worth every penny. The rooms are amazing (we stayed in the residence), spacious with really comfortable beds. The staff are attentive and kind. The food - especially the breakfast - delicious. I loved the gym with Pilates and yoga classes and I had the best massage of my life at the spa. Highly recommend 10/10. Much to my husbands...
Response from the owner
Dear Shannon, <br><br>Thank you very much for taking the time to share your experience. We are happy to learn that your stay with us was so thoroughly enjoyed and that the Residence, dining offerings,...
Y Z
The property is a bit dated, but service is amazing! To be noticed is the big gap between rooms and residences - when I first got the room, the TV was broken / not connected, I was not handed any information on gym classes, and the room was tiny facing stairs too. The rooms are unfortunately not 5-star level. The wonderful staff upgraded me to a residence for the second night, which was actually ...
Response from the owner
Dear Y Z,<br>Thank you very much for taking the time to share your detailed feedback with us. We are truly pleased to hear that, overall, you had a wonderful stay and that our team made a positive imp...
Jenna Bradwell
Had such a wonderful time staying here with three friends over the holiday break. Wonderful, kind and helpful staff, a fabulous main pool, delicious breakfast and food at the beach club and beautiful beach access. Next time we'll stay in one of the residences as they were much bigger and nicer than the hotel style rooms. Gym was fantastic too, as were the group fitness teachers and concierge staff...
Response from the owner
Dear Jenna Bradwell, <br><br>Thank you so much for your lovely review. We’re very happy to hear that you had such a great time staying with us and enjoyed the holiday break with your friends.<br><br>I...
Leigh Birchley
Beautiful stay in a beautifully designed, gorgeous resort. Food is amazing and the staff are great. They couldn’t have done more to make our stay as perfect as possible , and the service was impeccable. . Huge lagoon pool, plus a lovely beachside pool right opposite an excellent surf break perfect for intermediate surfers and longboarders with more advanced breaks on either side. There is an eno...
Response from the owner
Dear Leigh Birchley, <br><br>Warm greetings from COMO Uma Canggu.<br><br>Thank you very much for sharing such a thoughtful and detailed review. We are delighted to learn that you enjoyed the design of...
Hyatt
