Château des Avenières
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Hotel Details
Location
Château des Avenières · Cruseilles, France
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Key Highlights
- ✓Breakfast, however, receives consistent praise, often being described as superb, excellent, delicious, varied, and plentiful, with some guests highlighting the "gooey French toast" as a standout.
- ✓Some guests have experienced poor weather conditions, which can unfortunately obstruct the stunning views.
Expert Review: Château des Avenières
Château des Avenières in Cruseilles, France, a Michelin Key Selected property, is widely celebrated for its enchanting atmosphere, exceptional service, and breathtaking views, making it a highly recommended luxury retreat.
1. Overall Rating & Sentiment
The general consensus for Château des Avenières is overwhelmingly positive, reflected in impressive ratings such as 9.1 on Agoda and 9.3 on Hotels.com. Guests consistently describe their stays as "exceptional," "superb," "beautiful, historic, luxurious," and "magical." The hotel is highly recommended for travelers seeking a luxurious, well-maintained, and value-packed experience.
2. Key Highlights
Guests consistently laud several aspects of Château des Avenières:
- Location & Views: The château is nestled in picturesque Cruseilles, offering stunning panoramic views that often include Mont Blanc, Geneva, Annecy, and the surrounding Haute-Savoie countryside. Its elevated, secluded setting provides quiet and tranquility.
- Service & Staff: The staff is frequently praised for being attentive, professional, friendly, helpful, and delivering "phenomenal" service. English-speaking staff are available to assist guests.
- Design & Ambiance: The property boasts historic charm, elegant architecture, and lush gardens. It blends medieval grandeur with refined elegance, and the main building evokes an old-world charm. The restaurant features a "retro chic" 1920s decor.
- Amenities: The château offers a wellness area with a massage chair facing the Alps, a sauna, hammam, and fitness machines. There's also a "Sensory Space" available by reservation, featuring a hydrojet massage mattress and sensory dome. Outdoor activities are encouraged with a multisport court and electric bikes. Complimentary on-site parking is a convenient amenity.
3. Room Quality
The 20 spacious rooms at Château des Avenières are thoughtfully designed, with no two rooms being exactly alike. Rooms in the main château building are classic in style, featuring French windows, traditional patterns, and velvet headboards. Suites in the newer Maison des Ecureuils annex offer a more modern aesthetic with wood-burning fireplaces and chic monochromatic décor.
Guest feedback indicates rooms are well-appointed and comfortable, with very comfortable beds and luxurious bath and bed linens. Classic Rooms typically offer forest views, while Deluxe Rooms provide views of the forest or the valley and Alps. In-room amenities include plush bathrobes, a hairdryer, satellite/cable TV, coffee/tea maker, refrigerator, complimentary bottled water, and quality toiletries.
4. Dining Experience
The on-site restaurant, "Le M," offers a sophisticated dining experience with a focus on simple yet refined regional French cuisine, emphasizing local and organic produce. Dinner is frequently described as delicious and excellent, although some guests note it can be a bit expensive.
Breakfast, however, receives consistent praise, often being described as superb, excellent, delicious, varied, and plentiful, with some guests highlighting the "gooey French toast" as a standout.
5. Service & Staff
The service and staff at Château des Avenières are a significant highlight, consistently receiving high marks for their hospitality. Guests describe the staff as attentive, professional, friendly, helpful, and "phenomenal." Many appreciate that the staff, including the owners (the Odin family), are actively involved in the hotel and restaurant operations. The family prioritizes the well-being of their team, which is believed to contribute to the exceptional customer experience. English-speaking staff are readily available.
6. Location & Accessibility
Château des Avenières is beautifully situated in Cruseilles, nestled on the slopes of Mont Salève, midway between Annecy and Geneva. This elevated rural area offers a tranquil and peaceful environment with stunning views of the surrounding natural landscape.
While the location provides seclusion, a car is recommended for exploring the area and enjoying the views. The hotel is approximately a 30-minute drive from both Annecy and Geneva airport. Complimentary on-site parking is available for guests. An airport shuttle service is offered for a fee of EUR 120 per person roundtrip. It is important to note that snow equipment may be needed to access the hotel in winter.
7. Value & Pricing
Many guests find Château des Avenières to offer exceptional value, with some platforms giving it a perfect score for value. Room rates generally fall between $251 and $300 per night, which is considered competitive and even a "standout choice" given that it's comparable to the average hotel room price in Cruseilles. While the dinner can be seen as slightly expensive, guests generally find it acceptable for the quality of the experience. Pricing can fluctuate seasonally, with June often being the cheapest month and July the most expensive.
8. Common Complaints
While reviews are overwhelmingly positive, a few minor points of criticism or things to note have been mentioned:
- The on-site dinner, while delicious, has been described as "a bit expensive."
- Some guests have experienced poor weather conditions, which can unfortunately obstruct the stunning views.
- Pets are not allowed in the rooms due to allergy concerns.
- Not all Deluxe Rooms are accessible by elevator, so guests with reduced mobility should inform the hotel in advance.
- Wireless internet access in common areas may incur an additional fee.
- Swimming is not permitted in the ornamental lake.
Sources
Points to Consider
- •While reviews are overwhelmingly positive, a few minor points of criticism or things to note have been mentioned:
- •Some guests have experienced poor weather conditions, which can unfortunately obstruct the stunning views.
- •Pets are not allowed in the rooms due to allergy concerns.
Google Reviews
957 reviews
Recent Guest Reviews
Yelena Khevoyan
Magical place to stay! The rooms are impeccably clean and thoughtfully equipped with every comfort you could possibly need. We stayed in a family duplex, which offered plenty of space, including two showers, a jacuzzi bathtub and two toilets. Our room also had a fireplace that was prepared for us every day, all we had to do was light it and enjoy. The views were absolutely stunning, and it’s a w...
Ashish Chaturvedi
Amazing experience! We stayed here for 2 nights in December and it was magical. The hotel is much better in person than what's seen on the pictures. Everything in the rooms was of high standards m And the views are unmatchable. One of the best stays we have had so far!
Response from the owner
Dear Mr. Chaturvedi,<br>Thank you for your wonderful feedback.<br>We are thrilled to hear that your stay was magical and that the Château exceeded your expectations, from the rooms to the breathtaking...
Thierry Labbe
The Château des Avenières has established itself as an exceptional address, where every detail reflects rare refinement and a passion for hospitality. From the moment of arrival, the majesty of the estate enchants: a tree-lined drive leads to the elegant façade of the château, bathed in golden light. The common areas are decorated with exquisite taste, harmoniously blending the charm of the old w...
Annie P
We spent 4 days over Christmas here in a junior suite so benefitted from the most fabulous Alpine views. The food is excellent. There is a bar but it is never manned or open, or so it seems. It would be nice to enjoy a pre dinner aperitif but you are only offered one once you sit down at your dinner table. You then get your drink followed very quickly by the meal so no time in between to enjoy t...
Response from the owner
Dear Annie P,<br>Thank you very much for sharing your experience with us.<br>We are delighted that you enjoyed your junior suite, the stunning Alpine views and the quality of our cuisine. We also appr...
Nita Korhonen
This castle has been renovated extremely well. Everything is really high level but still warm and cozy. Short distance from Geneva and you have really nice mountain view from the windows.
Response from the owner
Dear Mrs. Korhonen, Thank you very much for your kind words. We are delighted that you enjoyed the château’s unique atmosphere, the breathtaking views of the mountains and Lake Annecy, as well as the ...
Stacy heatwole
A beautiful castle hotel! Definitely take a deluxe room. We stayed in the room Cendrillon and it was spacious with a gorgeous view. Service at the restaurant was exceptional but they could use more staff in the small bar. Breakfast had many options and an amazing selection of pastries.
Response from the owner
Dear Mrs. Heatwole,<br>Thank you very much for your lovely review. We’re delighted that you enjoyed the Cendrillon room, the view, the restaurant service and breakfast selection. Your comment about th...
