Casa TO
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Hotel Details
Location
Morelos s/n Brisas de Zicatela, 70934 Puerto Escondido, Oaxaca, Mexico
Mexico, Caribbean & Central America
Location
Casa TO · Puerto Escondido, Mexico
Expert Review: Casa TO
Casa TO, Puerto Escondido: A Michelin Key Selected Oasis of Brutalist Beauty and Oaxacan Hospitality
Casa TO in Puerto Escondido, a Michelin Key Selected property, consistently earns high praise for its striking brutalist architecture, serene ambiance, and exceptional service, offering an intimate and luxurious adults-only retreat on Mexico's Pacific coast.
1. Overall Rating & Sentiment
Casa TO generally receives exceptional reviews, with an aggregate score of 8.8 out of 10 based on numerous guest experiences. The sentiment is overwhelmingly positive, with guests frequently describing it as a "stunning hotel," an "architectural marvel," and a "really special place." Its unique design and peaceful atmosphere contribute to a highly memorable stay.
2. Key Highlights
Guests are particularly captivated by the hotel's bold architectural design by Ludwig Godefroy, which draws inspiration from Oaxacan temples and ancient cisterns, seamlessly blending raw concrete with lush greenery. The central indoor-outdoor swimming pool, framed by circular arches, is often cited as a stunning focal point and a popular spot for relaxation and photography. The personalized and warm service from the attentive staff, along with the exceptional quality of the on-site restaurant, Glou Glou, are also consistently highlighted as key differentiators.
3. Room Quality
The nine suites at Casa TO are designed to be tranquil havens, characterized by their cooling cement walls and geometric aesthetics, softened with vibrant Mexican touches like fresh flowers and handwoven textiles. All air-conditioned rooms feature private bathrooms, along with either a patio or terrace. Guests appreciate amenities such as premium bedding, free WiFi, tea and coffee making facilities, minibars, and organic bath products. Some Terrace Suites even boast alfresco soaking tubs, providing a luxurious touch. However, it's noted that rooms and garden suites involve steps, which may pose challenges for guests with mobility issues.
4. Dining Experience
The culinary offerings at Casa TO's rooftop restaurant, Glou Glou, are a significant highlight. Under the direction of chef Luis Pabón and sommelier Gabriela Moreno, the restaurant serves highly acclaimed Mediterranean cuisine with a focus on seasonal local ingredients and natural wines. Many guests consider Glou Glou to be one of the best restaurants in Puerto Escondido. Breakfast, available in American, vegetarian, and vegan options, is also highly praised for its quality and selection, with offerings like ricotta omelets and French toast with homemade bacon. However, one recurring criticism notes that guests with included breakfast may receive smaller portions than non-hotel guests, leading to a sense of unfairness.
5. Service & Staff
The service and staff at Casa TO are consistently lauded as excellent, super kind, pleasant, friendly, and highly accommodating. Guests frequently mention being welcomed with cool towels and refreshing drinks, and appreciate the convenience of being able to text the receptionist for assistance at any time. The intimate size of the hotel allows for personalized service, with staff quickly learning guest preferences and anticipating needs.
6. Location & Accessibility
Casa TO is situated in La Punta, a calm area of Puerto Escondido, about a 10-minute walk from Zicatela Beach and its array of restaurants, bars, and studios. The hotel is approximately 4.3 miles (7 km) from Puerto Escondido International Airport, with staff able to arrange private transfers. While the immediate neighborhood is suitable for walking, taxis are readily available for exploring further afield. As mentioned in room quality, some areas of the hotel, including access to suites, involve stairs, which guests with mobility issues should consider.
7. Value & Pricing
While specific pricing details vary, Casa TO is positioned as a boutique luxury property. Guests generally find the experience to be worth the cost, with "Value for money" rated 8.2 by some reviewers. The exceptional design, service, and dining contribute to the perception of it being a worthwhile indulgence for those seeking a unique and refined stay.
8. Common Complaints
Despite overwhelmingly positive feedback, some recurring issues have been noted. The most significant complaint centers on breakfast, where guests with included breakfast have reported receiving smaller portions compared to non-hotel guests, which has been described as unfair and misleading. Other criticisms include the pool being "ice cold" and often shaded, making it less inviting for some. A few guests have experienced lukewarm to cold water in showers and outdoor bathtubs from the afternoon onwards, and issues with non-working safes in rooms. Additionally, some bathroom amenities were perceived as watered down, and in one instance, the front staff was described as unfriendly.
Sources
Google Reviews
278 reviews
Recent Guest Reviews
Xyrus Odbert
Highly recommend! Such a beautiful place with the most lovely people. We stayed for 5 days and it definitely felt like a home away from home. We had complimentary daily breakfast that was freshly cooked to order. We had the best omelette with arepas and pecan French toast, espresso and matcha everyday . Perfect. Delicious breakfast ! We had dinner at their restaurant Glou Glou twice and it was...
Timothy Watkins
First and foremost, the ambience at Casa TO is absolutely breathtaking—relaxing, tranquil, and beautifully designed. The drinks and cocktail program are exceptional. I’m a big fan of the Apple Spritz and the Mezcal Negroni—both were outstanding. The rooms are eco-friendly and thoughtfully built as part of the architect’s original vision to create a space that’s truly in harmony with the environme...
Willy Phillips
TLDR: The most architecturally unique hotel I've ever stayed in by a long shot. During our stay, had nothing but excellent service from friendly and welcoming staff. Do yourself a favor and book the tasting menu at Glou Glou one night as well. From the included daily breakfast to the kind front desk, couldn't recommend Casa TO more highly. Before we arrived, they organized a delivery of flowers t...
Ramón Carazo
Marvelous experience. The hotel is quiet, except for the perfectly curated music. The pool is nice and refreshing after a long day at the beach. Drinks at The Cave bar are classic, with a tinge of eccentricity that makes them unique. The architecture is exceptional, yet organic enough to let the mind wander, making the place whatever the imagination wants it to be. The perfect tropical paradise.
Meet Virk
Absolutely stunning hotel. The pool is clean and fresh. It looks just like the pictures. A very serene place to stay and feel grounded. The bar serves up excellent cocktails. The staff are all very attentive and friendly.
Response from the owner
Awesome to hear you loved Casa TO! Glad the vibes were on point. Thank you for your visit!
LUIS GAMARRA
This 5 start review began before we event got there. We went to puerto Escondido to celebrate our first year anniversary. The hotel staff was very attentive and willing to go above and beyond to organize a surprise for my boyfriend. I was very nervous but they handled everything with so much care and the surprise went awesome. We booked their airport pick service which was outside the airport wi...
IHG
