Casa Bertagni

Casa Bertagni, a Michelin Key Selected property in Bologna, Italy, consistently garners high praise for its exceptional hospitality, unique design, and prime location. Guests frequently highlight the personalized service and delightful atmosphere, making it a standout choice for those seeking a luxurious and intimate experience in the heart of Bologna.

Overall Rating & Sentiment

Casa Bertagni enjoys an overwhelmingly positive sentiment, with guest ratings frequently reaching "Fabulous" (8.9/10 based on 1177 reviews) and "Wonderful" (9.3/10 based on 195 reviews). The staff, in particular, receives an outstanding score of 9.8/10. Guests commonly describe the property as a "gem," "treasure," "beautiful," "charming," and "amazing," creating a strong consensus of satisfaction.

Key Highlights

Guests consistently praise several aspects that make Casa Bertagni special:

• Service: The hospitality is frequently lauded as exceptional, with staff members going "above & beyond" to assist guests, offering warm and welcoming interactions.
• Location: Its central position in Bologna's historical center, particularly within the university district, is a significant draw. It offers excellent access to major attractions.
• Design: The decor is often described as quirky, unique, and beautiful, showcasing an "artful attention to detail." The property, once a private family residence, blends antique treasures with modern design, creating an ambiance akin to being a guest in a grand home.
• Amenities: Highlights include a superb homemade breakfast, a well-appointed sitting room for guests, and an inviting inner garden. The property also features a private art gallery, sun terrace, and offers free WiFi and air conditioning in rooms. Private parking is available on-site for a fee.

Room Quality

Casa Bertagni offers seven distinct rooms, each named after a virtue and uniquely designed. Guests consistently find the rooms to be comfortable, clean, and beautifully decorated. Each room is equipped with air conditioning, a flat-screen TV with satellite channels, a sitting area, and coffee and tea making facilities. Sound-proof windows ensure a quiet stay. Bathrooms are fitted with showers (some with spa baths), hairdryers, and complimentary toiletries, including dressing gowns. One unique example mentioned is a Maori-inspired bathroom in the "Temperance" room.

Dining Experience

The breakfast at Casa Bertagni is a particular highlight and receives glowing reviews. It's consistently described as "sensational," "delicious," "homemade," "exceptional," "extensive," and "fresh." The meal is served in a welcoming atmosphere adjacent to an expansive kitchen, where baristas prepare fresh coffee and juices to order. The staff is accommodating, even going so far as to bake gluten-free cookies for guests with dietary needs. While there isn't a full-service restaurant for other meals, the guesthouse can arrange private dinners with personal chefs or catering services.

Service & Staff

The service at Casa Bertagni is a defining feature and is universally lauded. Guests describe the staff as "exceptional," "warm," "welcoming," "friendly," and incredibly "helpful." Many reviews specifically mention individual staff members like Roberta, Alessandro, Martin, and the owner, Guido, highlighting their genuine care for guests and willingness to go "above & beyond" expectations. This includes offering excellent suggestions for local restaurants and assisting with reservations.

Location & Accessibility

Nestled in the historical center of Bologna, Casa Bertagni boasts an excellent and convenient location. It's situated near the university campus and within easy walking distance of many of the city's most significant historical and artistic attractions.

• Nearby Attractions (walking distance): Piazza Maggiore, Basilica of San Petronio, the iconic Two Towers, City Theatre, Pinacoteca Nazionale, Montagnola Park (550m), Via Zamboni (500m), Botanical Garden and Herbarium (500m), Museo Europeo degli Studenti (200m), University of Bologna (250m).
• Transport: Bologna Central Station is approximately 1.3 km away, and the Autostazione di Bologna (bus station) is just a short walk from the property. Bologna Guglielmo Marconi Airport is about 5-11 km away.
• Parking: Private on-site parking is available for a daily fee of €25, and bicycle rentals are also offered.

Value & Pricing

While considered a luxury guesthouse, Casa Bertagni is generally perceived as offering "great value" for the unique and high-quality experience it provides. Prices can vary, with some sources indicating rates starting from approximately $126 USD and others around $485 USD, suggesting a range dependent on room type, season, and booking platform.

Common Complaints

Reviews for Casa Bertagni are overwhelmingly positive, with no significant recurring complaints or criticisms identified. Minor points to note, which are more policies than complaints, include:

• Check-in/Out Times: Reception operates from 8 am to 8 pm, with a surcharge for late arrivals.
• Accommodation Restrictions: The property does not allow children, pets, or extra beds/cribs, catering specifically to adult guests.
• Quiet Hours: Guests are requested to observe quiet hours between 2 PM and 4 PM.

Sources

1. getbolognahotels.com
2. booking.com
3. booking.com
4. casabertagni.it
5. casabertagni.it
6. hotelsbologna24.com
7. bologna-hotels.net
8. planetofhotels.com
9. michelin.com
10. bologna-hotels.org
11. booking.com
12. bolognawelcome.com
13. bologna-all-hotels.com