Bratus Hotel

Bratus Hotel Aqaba, a Michelin Key One-Key property, stands out as a luxurious and refined haven in Aqaba, Jordan, consistently earning high praise from guests. It is recognized for offering a "very special stay" and is part of an independent Jordanian hospitality group focused on sustainability.

Overall Rating & Sentiment

The general consensus for Bratus Hotel Aqaba is overwhelmingly positive, with guests frequently describing their experiences as "amazing," "exceptional," and "wonderful." It boasts a "Wonderful" rating of 9.0 on Booking.com. The hotel is often lauded as providing "great value for money" and a superior experience for both business and leisure travelers.

Key Highlights

Guests consistently highlight several aspects of Bratus Hotel that contribute to its appeal. The hotel's excellent service, prime location, modern and elegant design, and well-maintained amenities are frequently praised. The presence of spa facilities, a fitness center, and a stunning rooftop terrace with city views are significant draws. Its immaculate cleanliness is also a recurring positive remark.

Room Quality

The rooms at Bratus Hotel are consistently described as spacious, exquisitely furnished, and modern, yet possessing a classic charm with rich wood paneling and nature-inspired hues. Guests have found them to be "super clean," "comfortable," and "basically brand new." Each room features contemporary amenities such as air conditioning, a private bathroom, a work desk, and complimentary Wi-Fi. Many rooms also include a balcony, with some offering breathtaking views of the mountains or the distant Red Sea. Thoughtful touches like premium bedding, laptop-friendly workspaces, and flat-screen TVs with premium channels enhance the comfort.

Dining Experience

The dining experience at Bratus Hotel is a significant highlight, particularly the breakfast. Guests frequently rave about the "amazing breakfast," describing it as plentiful, high-quality, and featuring a wide selection of local specialties and fresh pastries. The hotel features at least two onsite restaurants, including La Firma Grand, which offers Italian and international cuisines, catering to various dietary needs with halal and vegetarian options. It serves brunch, high tea, lunch, and breakfast, ensuring diverse culinary adventures for guests.

Service & Staff

The service and staff at Bratus Hotel receive exceptional commendation. Guests consistently describe the team as "friendly and classy," "incredible," "very helpful," "professional," "attentive," and "exceptionally thoughtful and kind." Specific mentions of staff going "above and beyond" to ensure a memorable stay underscore the hotel's commitment to hospitality.

Location & Accessibility

Bratus Hotel boasts a prime location in downtown Aqaba, making it "walking distance to everything we need" and "walking distance to the Aqaba waterfront." It offers a quiet environment while still being close to major attractions. Al-Ghandour Beach is approximately a 16-minute walk away, and Aqaba Fort is about 1.2 miles (1.9 km) distant. King Hussein International Airport is located 6.8 miles (11 km) from the hotel, and a roundtrip airport shuttle is available for a surcharge. Onsite self-parking and valet parking (for a surcharge) are also provided for guest convenience.

Value & Pricing

Many guests express that Bratus Hotel offers "the best value for the money" in Aqaba and is "very reasonably priced" for the quality of service and facilities provided. This sentiment of excellent value contributes significantly to the hotel's positive reputation.

Common Complaints

While overall feedback is highly positive, a few minor issues have been noted by guests. One review mentioned that the "Sauna and steam room not in use" during their stay. Another isolated comment indicated that the breakfast was "not that rich," though this contrasts sharply with the majority of reviews praising the breakfast. There was also a report of the air-conditioning not cooling effectively when the outside temperature was 28°C.

Sources

1. adventure-life.com
2. michelin.com
3. bratushotel.com
4. postcard.inc
5. booking.com
6. booking.com
7. booking.com
8. expedia.com
9. hotels.com
10. aqaba-hotels-jo.com
11. jordan-all-hotels.com
12. booking.com