Borgo dei Conti Resort
One Michelin Key
Hotel Details
Location
Borgo dei Conti Resort · Boschetto Vecchio, Italy
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Key Highlights
- ✓Surrounding Town: One review mentioned the property being a "stunning Borgo in a not so stunning town," suggesting the immediate vicinity outside the resort might lack charm.
Expert Review: Borgo dei Conti Resort
Borgo dei Conti Resort: A Michelin One-Key Gem in the Heart of Umbria
Borgo dei Conti Resort, nestled in the picturesque hills of Boschetto Vecchio, Italy, is widely lauded as a deeply romantic and luxurious escape, earning its prestigious Michelin One-Key distinction for a "very special stay." This 13th-century fortress, transformed into a grand 19th-century neo-Gothic estate, seamlessly blends historical charm with modern elegance, offering guests an enchanting experience in the Umbrian countryside.
1. Overall Rating & Sentiment
The general consensus for Borgo dei Conti Resort is overwhelmingly positive, often described as "exceptional," "wonderful," and a "paradise." Guests consistently praise its luxurious ambiance and impeccable attention to detail, making it a highly recommended destination for those seeking a tranquil and high-end Italian getaway. The resort evokes a fairytale-like atmosphere, perfectly marrying the past with contemporary comfort.
2. Key Highlights
Guests particularly adore the resort's stunning renovation, which masterfully preserves original features while incorporating elegant modern design. The expansive and beautifully maintained grounds, including olive groves and lush parkland, provide a magical backdrop for relaxation and various outdoor activities. The comprehensive spa, featuring indoor and outdoor heated pools, a Turkish bath, sauna, and various treatment rooms, is a significant draw. Above all, the top-notch, personalized service and genuine hospitality consistently receive high praise.
3. Room Quality
The rooms and suites at Borgo dei Conti are described as spacious, elegantly designed, and immaculately clean. Each accommodation offers a blend of historic character, such as high ceilings, original wooden beams, massive fireplaces, and even frescoes, with contemporary comforts like designer bathrooms, comfortable beds with premium linens, air conditioning, LCD TVs, Nespresso machines, and complimentary non-alcoholic minibars. Some rooms offer breathtaking views of the Umbrian countryside, and some even include outdoor Jacuzzis or are uniquely located within the medieval tower.
4. Dining Experience
Borgo dei Conti Resort offers two distinct culinary experiences: Cedri, the gourmet restaurant, and L'Osteria del Borgo, a classic trattoria, alongside a stylish lounge bar. Breakfast, often served with personal table service rather than a buffet, is frequently highlighted as delicious, with notable mentions of homemade plum jam made from the estate's fruit. For dinner, Executive Chef Emanuele Mazzetta at Cedri presents elegant tasting menus and à la carte options featuring Umbrian specialties with a modern twist. L'Osteria del Borgo offers traditional Mediterranean and Umbrian flavors. While the food generally receives positive feedback for being fresh and delicious, some guests have noted occasional issues with slow service during breakfast and casual dinner.
5. Service & Staff
The service at Borgo dei Conti is consistently rated as exceptional, with staff described as top-notch, impeccable, genuinely friendly, and highly accommodating. Guests often recall instances of personalized care, such as staff offering a more expensive bottle of wine for the same price or delivering appetizers with wine to the room. The general manager, Antonello, has been specifically commended for his phenomenal and ever-present hospitality. Despite a few isolated comments about staff potentially being under pressure, the overall sentiment points to a high level of sincere hospitality, paralleling that of renowned luxury hotels.
6. Location & Accessibility
The resort enjoys a serene and secluded location in the Umbrian countryside, set on a 20-hectare (or 40-acre) estate overlooking the Nestore Valley. It offers a perfect "getaway in the middle of nowhere" to disconnect and relax. While tranquil, it's approximately a 25-30 minute drive from Perugia, the regional capital, and about 15-17 miles from Lake Trasimeno. Nearby attractions also include Assisi, Orvieto, and Solomeo. Renting a car is highly recommended for guests who wish to explore the surrounding Umbrian region, which is rich in Etruscan remnants, medieval villages, and cultural pursuits. The resort also offers on-site activities like truffle hunting, wine tasting, cooking classes, and open-air cinema.
7. Value & Pricing
Borgo dei Conti Resort is positioned as a luxury property, with rates typically ranging from approximately $967 to $1,113 per night, depending on the season. While the value for money score is generally good, some guests have expressed that the prices for meals and drinks at the hotel can be on the higher side. Nevertheless, many consider the overall experience and the level of service to be well worth the cost for a truly memorable stay.
8. Common Complaints
While overwhelmingly positive, some recurring issues or criticisms include:
- Dining Service: A few guests reported poor food service, particularly during breakfast and casual dinner, citing understaffing, lack of proper training for waiting staff, and forgotten orders.
- Dining Costs: Prices for meals and drinks within the resort are noted by some as being expensive.
- Noise Levels: The breakfast room can be noisy, and the pool area has also been mentioned as occasionally loud due to groups, prompting suggestions for a quieter zone.
- Formal Communication: One guest felt the overall communication was a bit formal, deviating from what might be expected in a private countryside hotel.
- Surrounding Town: One review mentioned the property being a "stunning Borgo in a not so stunning town," suggesting the immediate vicinity outside the resort might lack charm.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring issues or criticisms include:
- •Dining Service: A few guests reported poor food service, particularly during breakfast and casual dinner, citing understaffing, lack of proper training for waiting staff, and forgotten orders.
Google Reviews
227 reviews
Recent Guest Reviews
Gordana Kusec Knezevic
Our stay at Borgo Dei Conti was nothing short of magical. From the moment we arrived, the staff went above and beyond to make us feel genuinely welcomed and cared for, their warmth and professionalism truly made our experience remarkable. The Junior suite was exceptionally comfortable, featuring top-of-the-line amenities that made every moment relaxing and indulgent. Breakfast was superb and din...
Michelle Orovitz
Borgo dei Conti – Visually Stunning, But Visit in Peak Season Borgo dei Conti is an undeniably beautiful property — vast, serene, and designed with an effortless sense of mindful luxury. The estate itself is breathtaking, and the rooms reflect the same elegance and attention to detail. Every space feels curated for relaxation, and the staff, to their credit, are gracious and well-intentioned. Ho...
Jessica Kaviani
My husband an I enjoyed two days at this fairytale hotel after getting married. We were captivated by the nature and property. Our room was made to provide ultimate comfort and spa was nothing less than zen. It was truly the perfect way to unwind.
Al Hobbs
The property cossets you- It has been refurbished to a high standard but lacks flair and colour in its finish. The main dining room is a disappointment, oddly done. But there the minus points end. The staff is exemplary, warm, knowledgeable and ultra helpful- Marco has an enthusiastic knowledge of his wines, Maggie an exceptional concierge. The GM presides with aplomb. I thoroughly recommend it
Sarah Moore
Stunning grounds but a little isolated. The spa and garden suite room were beautiful. Definitely room for improvement in regards to the service and restaurants. Emailed the team 3 weeks in advance about wanting to do a wine tasting, but they only booked everything the night before we planned to go. Had a tasting at 12 and one at 4pm, but had to pay for the car service for the entire day ($600). As...
Response from the owner
Dear Sarah,<br><br>Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the beauty of our resort and enjoyed the Garden Suite and spa.<br><br>We are, howeve...
Christopher Lew
Review: A Luxurious Retreat at Borgo dei Conti My friends and I stayed at Borgo dei Conti after arriving in Florence, and it was the perfect countryside escape. Nestled in the scenic hills of Umbria, this beautifully renovated five-star Tuscan villa is about two hours from Florence and roughly an hour from the Montepulciano side of Tuscany. Though a bit off the beaten path, its secluded location ...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
