art'otel Zagreb
Selected
Check Availability & Prices
Find the best rates for art'otel Zagreb.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
art'otel Zagreb · Zagreb, Croatia
Explore More Hotels
Key Highlights
- ✓Location: Its central location is frequently cited as perfect for exploring Zagreb's main attractions, restaurants, and shops.
- ✓Air Conditioning: There have been isolated comments about the in-room air conditioning thermostat not always correlating perfectly with the actual room temperature.
Expert Review: art'otel Zagreb
art'otel Zagreb, a Michelin Key Selected property, stands out as a luxurious and artistically inspired hotel in the heart of Croatia's capital, offering a memorable stay with its unique blend of modern design, exceptional service, and prime location.
1. Overall Rating & Sentiment
The general consensus for art'otel Zagreb is overwhelmingly positive, with guests consistently rating it highly across various platforms. On Trip.com and Booking.com, it boasts exceptional ratings (e.g., 9.6/10 on Trip.com and 9.3/10 on Booking.com), reflecting widespread satisfaction. The sentiment is one of relaxed luxury and artistic exploration, with many considering it one of the best hotels they've experienced.
2. Key Highlights
Guests consistently praise several aspects of art'otel Zagreb:
- Design & Art: The hotel is a full-property tribute to Croatian contemporary artist Boris Bućan, with his bold, graphic works featured throughout. The interior blends sleek black and white modern decor with artistic touches, creating a luxurious and welcoming atmosphere.
- Rooftop Bar: The effortlessly hip rooftop bar, featuring a DJ from Thursday to Saturday (weather permitting), is a popular amenity, highly enjoyed by both guests and locals for its stunning city views and potential for photo-worthy sunsets.
- Spa & Pool: The serene spa, including two saunas, a pool with a waterfall feature, and mood lighting, is a significant highlight for relaxation after exploring the city. An indoor swimming pool, sauna, and fitness center are available.
- Location: Its central location is frequently cited as perfect for exploring Zagreb's main attractions, restaurants, and shops.
- Service: The friendly, helpful, and attentive staff consistently receive high praise.
3. Room Quality
The hotel offers 110 guest rooms and suites, designed for comfort and elegance. Rooms feature ebony-colored furniture, dark floors, and smart temperature control. Amenities include king beds (convertible to twin beds), walk-in showers with Kevin Murphy hair and body products, a work desk with an ergonomic chair, an Illy espresso maker, a kettle, a 55-inch flat-screen smart TV, a mini-fridge, bottled water, a bathrobe and slippers, fast Wi-Fi, and a laptop safe. Some rooms offer street views of Zagreb's architecture. Guests appreciate the modern amenities, cleanliness, and good soundproofing. Junior Suites offer additional luxuries like a bathtub, dual sinks, Dyson Airwrap, and a record player.
4. Dining Experience
The hotel's on-site restaurant, Yezi, serves breakfast, lunch, and dinner, with a pan-Asian menu during dinner hours. The dining room has an understated yet elegant vibe, adorned with objets d'art.
- Breakfast: The breakfast is highly praised as expansive, plentiful, and delicious, often rated as one of the best by guests. It includes a buffet with fruits, vegetables, freshly baked breads, yogurt, juices, charcuterie, cheeses, pies, cakes, cereals, and smoothies. Guests can also order from an à la carte menu, with options like eggs Benedict with crispy pancetta or "crispy eggs" being highly recommended.
- Dinner: Yezi offers an extensive selection of dim sum and pan-Asian dishes, presented beautifully. Highlights include rainbow seafood dumplings, crispy prawns, slow-cooked beef short ribs, teriyaki chicken, and mushroom-shaped bao buns.
5. Service & Staff
The service at art'otel Zagreb is consistently highlighted as exceptional. The front-of-house staff, including reception and waiters, are described as very welcoming, helpful, attentive, kind, courteous, and professional. They are readily available with suggestions and directions, making guests feel at home. The hotel also provides a welcome drink upon arrival.
6. Location & Accessibility
The hotel boasts an excellent, strategic location in the city center of Zagreb, making it ideal for both tourists and business travelers. It's a stone's throw from Ban Jelačić Square (984 feet) and within a 5-10 minute walk to major attractions like the Archaeological Museum Zagreb (2-minute walk), Zagreb Cathedral (5-minute walk), museums, parks, and numerous chic restaurants and cafes. Public transport is easily accessible, with the city tram nearby, and the main bus station is a 5-minute taxi ride away. While there isn't a parking garage, valet parking is available for 30 euros per day. Zagreb Franjo Tuđman Airport is about 9.9 miles away.
7. Value & Pricing
Many guests feel that art'otel Zagreb offers great value for money, especially when breakfast is included. Prices vary depending on travel dates and booking policies, with options like non-refundable rates offering potential savings of up to 25% for Radisson Rewards members. Given its luxury amenities, artistic concept, and prime location, guests often find the cost justified for the experience.
8. Common Complaints
While reviews are overwhelmingly positive, a few minor issues have been noted:
- Mattress Firmness: Some guests found the mattress to be on the harder side, which might not suit everyone's preference for a softer bed.
- Air Conditioning: There have been isolated comments about the in-room air conditioning thermostat not always correlating perfectly with the actual room temperature.
- Rooftop Bar Promotion: One review mentioned that reception staff could be perceived as "pushy" in encouraging guests to visit the rooftop bar by offering discounts.
- Breakfast Crowding: During peak times, like New Year's Day, the breakfast area could become crowded, leading to staff being less prepared for the volume.
Sources
Points to Consider
- •While reviews are overwhelmingly positive, a few minor issues have been noted:
Google Reviews
419 reviews
Recent Guest Reviews
Ryan Grech
We had a great stay at Art’otel, made even better thanks to Theo at the front desk. He sorted out a couple of booking issues for us quickly and calmly, and was genuinely accommodating throughout — the kind of service that makes a difference. Breakfast was one of the best we’ve had in a hotel: high quality, well thought out, and relaxed rather than chaotic. The room was smart, comfortable, and eve...
Response from the owner
Dear Guest,<br><br>Thank you so much for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay at art'otel Zagreb—from our central yet peaceful location to our...
Janek Green
Wonderful hotel right in the middle of Zagreb. The staff was exceedingly professional and helpful, for example by recommending us some great restaurants in the area that we greatly enjoyed. The breakfast included offers a great variety of options and delicious dishes prepared on demand. The spa and pool areas were clean and cozy.
Response from the owner
Dear Guest,<br><br>Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us right in the heart of Zagreb. It's fantastic to know our team could help m...
Matthew King
Best 5 star luxury hotel in Zagreb, hands down! Exceedingly friendly staff, amazing food at YEZI, and most importantly for when the weather is chilly, the Art'otel Zagreb has the best best spa with thermal circuit in town! Properly hot Finnish sauna and steam with indoor swimming pool complete with vibey mood lighting, there's nothing to complain about at this property. 10/10 recommend!
Response from the owner
Dear Guest,<br><br>Thank you so much for your wonderful feedback! We’re delighted that you had such a memorable stay and enjoyed our friendly team members as well as your dining experience at YEZI. It...
Matko Kalac
Amazing and truly unique experience. This is a hotel with one of the friendliest and most helpful staff I have ever stayed in. From the moment I checked in, throughout my stay and at the check out the folks employed here were chatty, funny and full of helpful advice. There was a complimentary champagne available every evening and the breakfast buffet was incredible. Consider this amazing hotel for...
Response from the owner
Dear Matko,<br><br>Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you had such an amazing and memorable experience with us. Our team always aims to create a warm at...
Dusko Cupurdija
Awesome!!! Spa&wellness center at Art ‘otel Zagreb embodies the very essence of everything that this industry exists for! Massage and spa day energize you in such a way that you can cope with all the challenges and stresses that life puts in front of you for a long time after treatments are over. Wonderful experience! I will keep coming back! Duško
Response from the owner
Dear Guest,<br>thank you for your fantastic review. We are delighted to hear that you had such an energizing and positive experience at our Spa & Wellness Center. It is wonderful to know that the trea...
S K
Very pretty hotel and rooms, nice and hard working staff, great shower pressure. Weird light controls were annoying. Buffet part of breakfast was nice; coffee service and ordered food was spotty. Hard, low quality beds and very noisy halls and outside alleys made sleep quality poor here. Easy access to the core city. On the whole, wouldn't return as good sleep is critical for a hotel.
Response from the owner
Dear Guest,<br><br>Thank you sincerely for sharing your feedback with us following your stay at art'otel Zagreb. We’re delighted you enjoyed our stylish hotel design, comfortable rooms, hardworking st...
