Aquapetra Resort & Spa
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Hotel Details
Location
Aquapetra Resort & Spa · Telese Terme, Italy
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Key Highlights
- ✓Exceptional Service: The staff's friendliness, attentiveness, and professionalism are consistently highlighted as a key factor in guest satisfaction.
- ✓Exceptional Service: The staff's friendliness, attentiveness, and professionalism are consistently highlighted as a key factor in guest satisfaction.
Expert Review: Aquapetra Resort & Spa
Aquapetra Resort & Spa: A Michelin Key Selected Oasis of Tranquility in Telese Terme
Aquapetra Resort & Spa, a Michelin Key selected property nestled in the hills of Campania, offers guests a serene and luxurious escape. Praised for its stunning aesthetics, exceptional service, and high-quality dining, the resort consistently receives excellent reviews from visitors seeking relaxation and refinement.
1. Overall Rating & Sentiment
Aquapetra Resort & Spa garners an overwhelmingly positive sentiment, with guests frequently describing it as "stunning," "magical," and "perfect." It holds an excellent overall rating of 8.7 out of 10 based on numerous reviews, with particularly high scores for staff (9.5), cleanliness (9.2), and comfort (9.2). Many express a strong desire to return, highlighting the resort's ability to provide a truly relaxing and memorable experience.
2. Key Highlights
Guests consistently laud several aspects of Aquapetra Resort & Spa:
- Design & Atmosphere: The resort, a transformed 19th-century monastery, is celebrated for its beautiful architecture and tranquil, sophisticated ambiance. Its integration with nature, surrounded by olive groves and ancient oak forests, creates a peaceful and magical setting.
- Spa & Pools: The spa and pools are frequently mentioned as "fabulously relaxing" and a major draw. The 6,000 square foot spa, housed in a converted barn, features jacuzzis, indoor and seasonal outdoor pools, chrome aromatherapy showers, and Turkish baths.
- Food Quality: The dining experience, especially the Michelin-starred restaurant, receives immense praise. Guests describe the food at all meals (breakfast, lunch, and dinner) as "amazing" and "outstanding."
- Exceptional Service: The staff's friendliness, attentiveness, and professionalism are consistently highlighted as a key factor in guest satisfaction.
- Peacefulness: The resort's quiet and calm environment is a recurring theme, making it an ideal destination for those seeking to unwind.
3. Room Quality
The 42 guest rooms and suites at Aquapetra are described as beautiful, comfortable, and uniquely designed. They defy typical "rustic Italian" aesthetics, instead featuring bold colored walls, waterfall bathroom fixtures, and ornate upholstery. Each room is distinct, offering "fine surprises and delightfully luxurious quirks," such as an executive suite with a private pool accessed through a stone archway. Rooms often come with balconies offering amazing views. Comfort scores highly at 9.2 out of 10.
4. Dining Experience
The dining at Aquapetra Resort & Spa is a significant highlight. The on-site restaurant, La Locanda del Borgo, is a Michelin-starred establishment serving dishes inspired by regional fare. Guests consistently rate the food as "amazing" and "outstanding" for breakfast, lunch, and dinner. Breakfast, described as "good quality" with a "huge selection of sweet and decent of savoury," is included with the stay. The restaurant, converted from a wine cellar, naturally offers excellent local vintage pairings. Al fresco dining is also available.
5. Service & Staff
The staff at Aquapetra are universally lauded for their exceptional hospitality. Guests frequently use terms like "fantastic," "super friendly," "attentive," "helpful," and "professional" to describe the team. Specific mentions include Alfonso and his restaurant team, as well as sommelier Antonio, for their outstanding service. The concierge service is available 24 hours to assist with guest needs and requests.
6. Location & Accessibility
Aquapetra Resort & Spa is located in a provincial park in the hills of Campania, on the edge of Telese Terme, a town known for its sulfur springs. The setting is praised for its peacefulness, beautiful surroundings, and tranquility. While offering an elegant escape, it's about an hour's drive inland from Naples. Nearby attractions include Terme di Telese, Old Baths of Telese, and the Ruins of Telese Cathedral, all within 1 mile. The resort offers free private parking and transfer services from/to Naples and Rome.
7. Value & Pricing
While many guests consider the resort "worth every penny", the value for money rating stands at 7.8 out of 10. Some guests have found the Michelin-starred restaurant to be expensive for the quantity of food received. Typical prices for a weeknight average around $322, while weekend nights can average $567. August is generally the cheapest month to stay, with prices dropping by an average of 31%, while January is the most expensive, seeing a 50% rise in price.
8. Common Complaints
While overall satisfaction is high, a few recurring issues or criticisms have been noted:
- Spa Amenities/Functionality: Some guests have reported issues with room size and certain amenities in the spa area not meeting luxury expectations. One review in March 2024 mentioned "plenty of issues with the SPA functionality, limited access, main pool under construction, no water and electricity coming and going."
- Checkout Policies: A significant complaint involves a €60 per person charge to stay by the pool after checkout, which some guests found excessive and impersonal.
- Room Maintenance: One guest reported a persistent sewage odor in their bathroom.
- Noise in Spa/Pool Areas: The peaceful atmosphere of the spa and wellness facilities can be disrupted by large groups with young children.
- Pillow Comfort: Some guests found the bed and pillows to be uncomfortable, suggesting more comfortable pillow options.
- Mini-bar Options: A minor point raised was a desire for more options in the bar fridge.
- Dinner Booking Mix-ups: There have been instances of mix-ups with dinner bookings, leading to guests missing out on the Michelin-starred restaurant.Aquapetra Resort & Spa, a Michelin Key selected property nestled in the hills of Campania, offers guests a serene and luxurious escape. Praised for its stunning aesthetics, exceptional service, and high-quality dining, the resort consistently receives excellent reviews from visitors seeking relaxation and refinement.
1. Overall Rating & Sentiment
Aquapetra Resort & Spa garners an overwhelmingly positive sentiment, with guests frequently describing it as "stunning," "magical," and "perfect." It holds an excellent overall rating of 8.7 out of 10 based on numerous reviews, with particularly high scores for staff (9.5), cleanliness (9.2), and comfort (9.2). Many express a strong desire to return, highlighting the resort's ability to provide a truly relaxing and memorable experience.
2. Key Highlights
Guests consistently laud several aspects of Aquapetra Resort & Spa:
- Design & Atmosphere: The resort, a transformed 19th-century monastery, is celebrated for its beautiful architecture and tranquil, sophisticated ambiance. Its integration with nature, surrounded by olive groves and ancient oak forests, creates a peaceful and magical setting.
- Spa & Pools: The spa and pools are frequently mentioned as "fabulously relaxing" and a major draw. The 6,000 square foot spa, housed in a converted barn, features jacuzzis, indoor and seasonal outdoor pools, chrome aromatherapy showers, and Turkish baths.
- Food Quality: The dining experience, especially the Michelin-starred restaurant, receives immense praise. Guests describe the food at all meals (breakfast, lunch, and dinner) as "amazing" and "outstanding."
- Exceptional Service: The staff's friendliness, attentiveness, and professionalism are consistently highlighted as a key factor in guest satisfaction.
- Peacefulness: The resort's quiet and calm environment is a recurring theme, making it an ideal destination for those seeking to unwind.
3. Room Quality
The 42 guest rooms and suites at Aquapetra are described as beautiful, comfortable, and uniquely designed. They defy typical "rustic Italian" aesthetics, instead featuring bold colored walls, waterfall bathroom fixtures, and ornate upholstery. Each room is distinct, offering "fine surprises and delightfully luxurious quirks," such as an executive suite with a private pool accessed through a stone archway. Rooms often come with balconies offering amazing views. Comfort scores highly at 9.2 out of 10.
4. Dining Experience
The dining at Aquapetra Resort & Spa is a significant highlight. The on-site restaurant, La Locanda del Borgo, is a Michelin-starred establishment serving dishes inspired by regional fare. Guests consistently rate the food as "amazing" and "outstanding" for breakfast, lunch, and dinner. Breakfast, described as "good quality" with a "huge selection of sweet and decent of savoury," is included with the stay. The restaurant, converted from a wine cellar, naturally offers excellent local vintage pairings. Al fresco dining is also available.
5. Service & Staff
The staff at Aquapetra are universally lauded for their exceptional hospitality. Guests frequently use terms like "fantastic," "super friendly," "attentive," "helpful," and "professional" to describe the team. Specific mentions include Alfonso and his restaurant team, as well as sommelier Antonio, for their outstanding service. The concierge service is available 24 hours to assist with guest needs and requests.
6. Location & Accessibility
Aquapetra Resort & Spa is located in a provincial park in the hills of Campania, on the edge of Telese Terme, a town known for its sulfur springs. The setting is praised for its peacefulness, beautiful surroundings, and tranquility. While offering an elegant escape, it's about an hour's drive inland from Naples. Nearby attractions include Terme di Telese, Old Baths of Telese, and the Ruins of Telese Cathedral, all within 1 mile. The resort offers free private parking and transfer services from/to Naples and Rome.
7. Value & Pricing
While many guests consider the resort "worth every penny", the value for money rating stands at 7.8 out of 10. Some guests have found the Michelin-starred restaurant to be expensive for the quantity of food received. Typical prices for a weeknight average around $322, while weekend nights can average $567. August is generally the cheapest month to stay, with prices dropping by an average of 31%, while January is the most expensive, seeing a 50% rise in price.
8. Common Complaints
While overall satisfaction is high, a few recurring issues or criticisms have been noted:
- Spa Amenities/Functionality: Some guests have reported issues with room size and certain amenities in the spa area not meeting luxury expectations. One review in March 2024 mentioned "plenty of issues with the SPA functionality, limited access, main pool under construction, no water and electricity coming and going."
- Checkout Policies: A significant complaint involves a €60 per person charge to stay by the pool after checkout, which some guests found excessive and impersonal.
- Room Maintenance: One guest reported a persistent sewage odor in their bathroom.
- Noise in Spa/Pool Areas: The peaceful atmosphere of the spa and wellness facilities can be disrupted by large groups with young children.
- Pillow Comfort: Some guests found the bed and pillows to be uncomfortable, suggesting more comfortable pillow options.
- Mini-bar Options: A minor point raised was a desire for more options in the bar fridge.
- Dinner Booking Mix-ups: There have been instances of mix-ups with dinner bookings, leading to guests missing out on the Michelin-starred restaurant.
Sources
Points to Consider
- •While overall satisfaction is high, a few recurring issues or criticisms have been noted:
- •Checkout Policies: A significant complaint involves a €60 per person charge to stay by the pool after checkout, which some guests found excessive and impersonal.
- •While overall satisfaction is high, a few recurring issues or criticisms have been noted:
- •Checkout Policies: A significant complaint involves a €60 per person charge to stay by the pool after checkout, which some guests found excessive and impersonal.
Google Reviews
1,145 reviews
Recent Guest Reviews
edna pecht
A special hotel, the common areas are special and very inviting, whether it's the pool, the breakfast room, the restaurants, everything is designed and creates a sense of calm. There is a gap between all of this and the rooms, which are simply designed and less thought given to the small details. At the same time, we really enjoyed the place. The evening restaurants were very delicious, it is advi...
Sara Schneider Fox
We had the most magical weekend at Aquapetra… we got married! ✨ It still feels like a dream. Every detail was beyond what we could have ever imagined—the beauty of the place, the food, the atmosphere—but what truly made it unforgettable was the incredible staff who went above and beyond for us and our loved ones. Our family and friends were in awe of the entire experience, and seeing their joy ma...
matthias campedelli
Really nice for the price! Michelin Restaurant was one of the best we ever tried, rooms are spacious and clean, beds incredible, staff super friendly and professional, pool area is nice as well, spa is mid but is getting a upgrade soon. We will be back for sure.
Sue
Absolutely stunning scenic location, tucked away, surrounded by olive groves & mountains. The stone buildings are rustic in appearance but extremely aesthetically pleasing & landscaped beautifully. We stopped en route to a nearby town just to see if it was as good as it's shown in the TV series. It's just as pretty despite it being "enhanced" for the programme but the service was rather disappoint...
Zach Christensen
Fantastic oasis in the middle of the mountains. Beautiful architecture with amazing Spa amenities. The rooms were gorgeous and the food at the restaurant was literally the best Italian I've eaten after living in the country for almost three years! The staff was cordial and many spoke English. Highly recommend on all accounts!
Martin A
Just outside of Naples in the countryside you will find this hotel. We were quite surprised by the beauty of the area and this hotel is super romantic (for those of you that are interested. 1. Rooms- the rooms are very clean, well laid out with a hint of elegance. We stayed in the room with a small round plunge pool which was amazing as it is private, protected from the elements and tastefully don...
Minor
Amex FHR