Andaz Pattaya Jomtien Beach
One Michelin Key
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Hotel Details
Location
Chon Buri
Thailand, Asia
Brand
Andaz
Hotel Group
Hyatt
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Expert Review: Andaz Pattaya Jomtien Beach
Andaz Pattaya Jomtien Beach, a Hyatt property, stands out as a luxurious and tranquil retreat on Thailand's eastern Gulf coast, earning a prestigious One Michelin Key distinction for its very special stay experience. The resort opened in 2023, offering a fresh take on upscale hospitality in the Na Jomtien area.
1. Overall Rating & Sentiment
The overall sentiment for Andaz Pattaya Jomtien Beach is overwhelmingly positive, with guests frequently describing it as a beautiful, calming, and exceptional stay. Many consider it among the best hotels in Pattaya, praising its modern design, cleanliness, and the attentiveness of the staff. The One Michelin Key award further solidifies its reputation for providing high-quality hospitality.
2. Key Highlights
Guests consistently laud the hotel's stunning beachfront location, offering peaceful surroundings and beautiful views. The property boasts a modern, well-designed aesthetic with lush tropical gardens and abundant greenery that creates a serene atmosphere. Amenities such as the three distinct outdoor swimming pools (including a lap pool, a family-friendly lagoon pool with a waterslide, and a beachfront infinity pool) are highly appreciated. The resort also offers a private beach area and a fitness center.
3. Room Quality
Rooms, suites, and villas at Andaz Pattaya Jomtien Beach are described as spacious, comfortable, impeccably clean, and tastefully designed. They feature elegant decor with natural wood elements and often open onto views of the lush tropical garden, lagoon pool, or the ocean. Many rooms include large patios with daybeds, and some even offer direct pool access. Thoughtful details like complimentary insect repellent and a well-stocked minibar (with some free items) contribute to guest comfort.
4. Dining Experience
The dining experience at Andaz Pattaya Jomtien Beach is a major highlight for many guests. The resort features a selection of four main dining options, including Wok Wok for Thai comfort food, La Cucina for Italian cuisine, Village Butcher for premium steaks, and Fish Club for beachfront grilled seafood. The breakfast buffet is frequently cited as "one of the best" guests have ever experienced, offering a wide array of Asian and Western options, a la carte dishes, a noodle station, and a popular mango and sticky rice cart. Fresh, perfectly prepared food and beautiful presentation are common themes in reviews. The resort also has a Ruen Thai tea house for tea and tranquility.
5. Service & Staff
The service and staff receive high praise for their warmth, attentiveness, helpfulness, and friendly demeanor. Guests have noted the staff's efforts to make stays effortless, from check-in to personalized touches like remembering guest preferences for drinks or gym routines. The hospitality is often highlighted as stellar and contributes significantly to the positive guest experience.
6. Location & Accessibility
Andaz Pattaya Jomtien Beach is situated in Na Jomtien, approximately 30 minutes south of Pattaya City. This location offers a peaceful and secluded sanctuary, appealing to those seeking a relaxing escape rather than the bustling nightlife of central Pattaya. While a car is recommended for exploring further afield, the resort is a short drive from attractions like Suan Nong Nuch Gardens and Yanasangvararam Temple. It provides direct access to the private Tawanron Beach.
7. Value & Pricing
Many guests perceive the Andaz Pattaya Jomtien Beach as offering excellent value for a luxury resort. Some have reported booking rooms, including suites and lagoon access accommodations, using loyalty points, enhancing the perceived value significantly. While specific cash prices vary, one review mentioned a deluxe king suite (upgraded via status) costing around $278.81 USD per night, indicating a competitive rate for a property of this caliber and Michelin Key status.
8. Common Complaints
While generally highly rated, some recurring issues have been noted. During peak seasons, breakfast can become crowded and chaotic, with occasional queues and slower service for coffee. Some guests have experienced mosquitoes in their rooms, suggesting that housekeeping might occasionally leave doors open during cleaning. There have been isolated reports of minor service inconsistencies, such as delays in receiving a la carte dining orders or initial mix-ups with bed types upon check-in. Additionally, some guests have observed trash on the beach, despite the hotel's efforts to clean it. Occasional issues with room lighting systems have also been mentioned. While generally peaceful, some guests during certain times have found the resort lively with children, which might detract from a "peaceful relaxation" experience for some.
Sources
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
Hyatt
