AMANOR Hotel Chiang Mai

AMANOR Hotel Chiang Mai: A Comprehensive Review of a Michelin Key Selected Property

AMANOR Hotel Chiang Mai stands out as a luxurious boutique hotel in Chiang Mai, consistently praised for its blend of urban sophistication, thoughtful design, and exceptional service. Recognized as a Michelin Key Selected property, it offers a premium experience in the vibrant Nimman neighborhood.

1. Overall Rating & Sentiment

The general consensus for AMANOR Hotel Chiang Mai is overwhelmingly positive, with an "exceptional" rating of 9.1 out of 10, and some platforms showing as high as 9.7. Guests frequently commend the hotel for its outstanding overall experience, with 67% of verified customer reviews giving positive remarks about wellness amenities. It scores highly across the board, particularly for comfort (9.3), service (9.4), and cleanliness (9.3).

2. Key Highlights

Guests consistently rave about several aspects of AMANOR Hotel Chiang Mai:

• Exceptional Service: The attentive and professional staff are frequently highlighted for their warm hospitality and efficient service, often going "above and beyond" to ensure a memorable stay.
• Strategic Location: Nestled in the trendy Nimman (Nimmanhaemin) district, the hotel offers convenient access to chic boutiques, cafes, art galleries, and restaurants.
• Chic Design & Ambiance: The hotel boasts a modern aesthetic that skillfully blends Asian-inspired interiors with a touch of "sixties-era glamour," creating a stylish and comfortable atmosphere.
• Rooftop Pool & Bar: The rooftop infinity pool and ARISE Rooftop Bar are significant draws, offering a relaxing spot with gorgeous views of the city lights and northern Thailand's hills, especially at sunset.
• Spacious Suites: The rooms, often described as "sanctuaries," are noted for their generous size and thoughtful amenities, with some suites featuring private outdoor hot tubs.

3. Room Quality

The 62 rooms and suites at AMANOR Hotel Chiang Mai are frequently described as gorgeous, spacious, and impeccably clean, providing a comfortable sanctuary. Standard amenities include extremely comfortable king-sized beds with Egyptian cotton sheets, free Wi-Fi, and all-natural bath products. Many suites feature an outdoor spa bath on the balcony, and some offer garden, city, or mountain views. However, one guest noted that a large multipurpose unit in the center of the room could feel intrusive, making access to the bed a bit awkward. Additionally, a workstation chair was found uncomfortable, lacking a proper back. While generally peaceful, one review mentioned thin walls, allowing for noise from neighbors and door slamming.

4. Dining Experience

The hotel's onsite restaurant, Lumi (also referred to as Italics), serves modern Italian cuisine, with some Thai options available. It is equipped with a state-of-the-art show kitchen and a pizza oven. The culinary experience, particularly breakfast, receives mixed but generally positive feedback. Guests often praise the delicious breakfast options, high-quality ingredients, and variety, which typically includes both a buffet and à la carte selections. However, one specific review found the buffet selection limited and the à la carte dishes (like eggs, waffles, and French toast) "not particularly delicious," despite quick and fantastic service. Dinner at the hotel restaurant has been described as exceptional by some guests.

5. Service & Staff

The service and staff at AMANOR Hotel Chiang Mai are consistently lauded as excellent. Guests appreciate the warm, friendly, and highly professional team who are frequently commended for their attentiveness, constant smiles, and eagerness to assist. Staff members often go "above and beyond" to ensure a memorable stay, greeting guests by name and promptly fulfilling requests.

6. Location & Accessibility

The hotel is ideally situated in the "hip" and "trendy" Nimman (Nimmanhaemin) neighborhood, known for its vibrant array of cafes, boutique shops, art galleries, and cocktail bars. This strategic location makes it convenient for exploring Chiang Mai's attractions, with easy access to shopping and dining. It's approximately a 9 to 15-minute drive from Chiang Mai International Airport and about 2.9 kilometers from the heart of Chiang Mai.

7. Value & Pricing

AMANOR Hotel Chiang Mai offers a premium experience, with room prices typically ranging from $251 to $300, which is considerably higher than the city's average hotel room rate of $51 to $75. Despite the higher price point, many guests find it offers excellent value for a luxury stay, especially when utilizing loyalty points. The quality amenities, modern design, and exceptional service contribute to its perceived worth.

8. Common Complaints

While reviews are overwhelmingly positive, a few minor criticisms have been noted:

• Breakfast Quality Inconsistency: One review indicated that the breakfast buffet had a limited selection and the à la carte food wasn't particularly flavorful, despite excellent service.
• Room Layout/Furniture: A "massive multipurpose unit" in some rooms was described as intrusive, and the workstation chair lacked comfort.
• Noise Transfer: Some guests reported thin walls, leading to occasional noise from neighboring rooms or doors.
• Minor Service Lapses: One guest noted a lack of proactive hospitality, such as not being offered tea or coffee while waiting for their room at check-in.
• Expectation Misalignment: A few reviews, while positive overall, suggested that the hotel didn't always fully meet their expectations for a "five-star" establishment in all aspects, or mentioned minor issues with cleanliness or room design.

Sources

1. agoda.com
2. booking.com
3. upgradedpoints.com
4. michelin.com
5. booking.com
6. slh.com
7. expedia.com
8. trip.com
9. booking.com
10. kayak.com