What is The St. Regis Lhasa Resort?

The St. Regis Lhasa Resort is a Selected hotel located in Lhasa, China. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does The St. Regis Lhasa Resort have?

The St. Regis Lhasa Resort has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is The St. Regis Lhasa Resort located?

The St. Regis Lhasa Resort is located in Lhasa, China, in the Asia region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book The St. Regis Lhasa Resort?

You can view more details and booking information for The St. Regis Lhasa Resort through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

The St. Regis Lhasa Resort | Selected in Lhasa, China

Name: The St. Regis Lhasa Resort
Address: Lhasa, Asia, China
Rating: 4.5

Expert Review: The St. Regis Lhasa Resort

The St. Regis Lhasa Resort: A Comprehensive Review of Lhasa's Michelin Key Selected Luxury Escape

The St. Regis Lhasa Resort stands as a prominent luxury destination in Lhasa, China, recognized with a Michelin Key selection. Situated at a high altitude, it offers guests an opulent retreat blending traditional Tibetan aesthetics with modern comforts and breathtaking views of the Himalayas and the iconic Potala Palace.

1. Overall Rating & Sentiment

The general consensus for The St. Regis Lhasa Resort is largely positive, with guests frequently praising its luxurious ambiance, comfortable accommodations, and stunning location. Review platforms show strong ratings, including an average of 4.3 out of 5 stars on Expedia and Marriott based on hundreds of reviews. Agoda users give it an impressive overall rating of 8.9 out of 10, with high scores for comfort (9.5) and location (9.3). While individual experiences may vary, the overwhelming sentiment highlights an unforgettable luxury stay.

2. Key Highlights

Guests consistently laud several aspects of the resort:

Location & Views: The resort's prime position offers panoramic vistas of the surrounding mountains and, for many rooms, direct views of the majestic Potala Palace.
Design & Ambiance: The hotel's architecture and interiors beautifully integrate traditional Tibetan style with contemporary luxury, featuring rich decor, an on-site art gallery, private gardens, and a library.
Unique Amenities: The Iridium Spa, known for its traditional Tibetan herbal treatments, and the distinctive "Golden Energy Pool" with its acid-yellow lighting and cabana-style seating, are frequently mentioned as standout features. Some rooms, particularly oxygen rooms, offer complimentary oxygen machines to help guests acclimate to the high altitude.
Service & Hospitality: The multilingual staff often receives commendations for being friendly and attentive, contributing to a memorable stay.

3. Room Quality

The resort boasts between 162 and 198 spacious rooms, suites, and villas, designed for ultimate comfort and luxury. Rooms typically range from 51 square meters for Classic Deluxe options to expansive suites like the Lhasa Suite (118 sqm/1270 sqft) and Everest Suite (1916 sqft). Key features include:

Comfort: Premium bedding, heated floors, and plush furnishings contribute to a cozy and relaxing environment.
Design: Interiors are described as calming and subdued, with warm lighting, stained woodcraft, woolen carpets, and subtle Tibetan motifs.
Amenities: Each room is equipped with modern conveniences such as laptop-compatible safes, marble baths, plasma TVs, high-speed internet, mini-bars, and 24-hour room service. Some rooms also feature balconies or terraces. "Oxygen rooms" are specifically designed with oxygen machines to assist guests with altitude sickness.

4. Dining Experience

The St. Regis Lhasa Resort offers a diverse culinary journey with three distinct restaurants, a tearoom, and a wine bar.

Si Zi Kang: Specializes in high-concept Tibetan and Nepalese cuisine.
Yan Ting: Offers a range of regional Chinese dishes, including Cantonese, Sichuanese, and Hunanese specialties, with private dining rooms available.
Social: Features an international buffet and also provides Tibetan cooking courses.
Breakfast: Generally well-regarded, offering a buffet and continental options. If not included in the room rate, breakfast costs approximately 208 CNY for adults and 104 CNY for children.

5. Service & Staff

The resort's staff are frequently highlighted for their friendly and attentive nature, with many guests praising the multilingual capabilities of the front office team. The signature St. Regis Butler Service is also a key offering, aiming to provide tailored accommodation experiences. However, some guests have noted inconsistencies, with experiences varying from exceptional to feeling more like standard front desk service. There have also been reports of occasional communication challenges and confusion during check-in, particularly concerning confirmed upgrades.

6. Location & Accessibility

The St. Regis Lhasa Resort is conveniently located at 22 Jiangsu Road in the Chengguan District, placing it in a prime city center position. Its accessibility to major attractions is a significant advantage:

Nearby Attractions: It's a short 15-minute walk to Jokhang Temple and Barkhor Street, a vibrant area for experiencing traditional culture. The iconic Potala Palace is approximately 1.9 miles (3 kilometers) away, with some rooms boasting direct views.
Further Exploration: Norbulingka is about a 15-minute taxi ride, and the Sera and Drepung Monasteries are within a 20-30 minute drive.
Transport & Parking: The resort offers free parking, valet parking, and has accessible features.

7. Value & Pricing

As a luxury property and a Michelin Key selection, The St. Regis Lhasa Resort is positioned at the higher end of the pricing spectrum in Lhasa. The average room price is around $263, significantly higher than the city's average of $85. Specific room types vary in price: premium rooms start at $186, junior suites at $209, rooms with Potala Palace views at $250, and larger suites can go up to $320 for a Lhasa Suite. While it represents a considerable investment, many guests feel it offers exceptional value for money given the unparalleled luxury, service, and unique location. Marriott Bonvoy members also have the option to redeem points, though cash rates sometimes offer better value.

8. Common Complaints

While generally positive, some recurring issues and criticisms have been noted by guests:

Maintenance Issues: Occasional reports of water stains on carpets in hallways and rooms, cigarette odors in desk areas, and urine odors in bathrooms have surfaced. One guest also reported a flooded shower.
Dining Inconsistencies: While breakfast is generally good, some guests have expressed dissatisfaction with the quality of certain dishes, such as overcooked steamed eggs or undercooked Benedict eggs.
Service Discrepancies: The signature Butler Service has sometimes been described as less personalized or proactive than expected from a St. Regis property, occasionally falling short of the brand's reputation. Language barriers beyond basic English have also been cited as an issue with some staff members.
Property Navigation: The multi-building layout and the lobby being on the third floor can be confusing for guests, leading to navigation challenges.
Temporary Facility Closures: As of a recent announcement, the fitness center and swimming pool were temporarily out of service.