The Chedi El Gouna
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Hotel Details
Location
The Chedi El Gouna · El Gouna, Egypt
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Expert Review: The Chedi El Gouna
The Chedi El Gouna, a Michelin Key Selected property in El Gouna, Egypt, consistently receives high praise as one of the best hotels in the country, offering an intimate, calm, and stylish luxury escape.
1. Overall Rating & Sentiment
The general sentiment for The Chedi El Gouna is overwhelmingly positive, with guests frequently describing it as an exceptional and wonderful resort. It boasts high cleanliness scores (9.4-9.8), and staff and comfort ratings consistently in the 9s. Recognized as Egypt's first 'Leading Hotel of The World,' it's celebrated for its intuitive luxury and timeless design, offering a tranquil and relaxing atmosphere. While some minor criticisms exist, the overall consensus points to a highly satisfying and memorable guest experience.
2. Key Highlights
Guests particularly adore the hotel's immaculate design and consistent aesthetic across all areas. The calm and peaceful atmosphere, especially at breakfast, dinner, and the beach, is a significant draw. The genuinely caring and attentive service from staff, along with a "superb" breakfast, are frequently highlighted. Other loved aspects include the beautifully kept gardens, the attentive pool service with cold towels and fruit, the private beach, and thoughtful details like beach bags in rooms. The hotel's boutique vibe contributes to its intimate feel, not resembling a large resort. A complimentary lagoon tour is also a nice touch.
3. Room Quality
The 82 rooms and suites are celebrated for their beautiful and consistent design, offering a sleek, modern, and understated aesthetic. They feature high-quality linens, pillows, towels, and bathroom fittings, with beds described as "fantastic" and "very comfy." Rooms are spacious, clean, and often designed with a tranquil concept, incorporating natural furniture, marble finishes, and a neutral, earthy color palette. Premium bedding and pillow menus contribute to guest comfort, alongside thoughtful amenities like 24-hour room service and air conditioning. Some beachfront rooms offer private balconies and ocean views. However, some guests have reported issues with room wear and tear, such as falling shower fittings, and inconsistent housekeeping.
4. Dining Experience
The dining experience is a major highlight, with breakfast frequently lauded as "probably the best in Egypt," featuring great variety, excellent quality, and proper barista coffee in a calm atmosphere. The main restaurant, "The Restaurant," offers international and local cuisines, including Arabic mezze, with options for buffet, à-la-carte, and set menus. It boasts natural stone flooring, teak wood, and local marble, with an outdoor terrace overlooking the pools and Red Sea. "Nihon," the fine-dining Japanese and Pan-Asian rooftop restaurant, is praised for its excellent sushi, spicy chicken salad, and sophisticated atmosphere with ocean and pool views. The Beach House provides a relaxed, Mediterranean menu for lazy lunches and oceanfront dinners, featuring fish, meats, tacos, and artisan pasta. While breakfast is highly rated, some guests felt dinner at the main restaurant could be rushed.
5. Service & Staff
The service and staff at The Chedi El Gouna are consistently described as outstanding. Guests commend their friendliness, politeness, attentiveness, and professionalism, with staff often remembering names and coffee orders. The General Manager is often present, and staff, including housekeepers, are genuinely interested in ensuring guest satisfaction. The WhatsApp service is efficient for requests. Small details, like golf cart drivers turning off headlights at night to avoid dazzling guests, are noted as exemplary.
6. Location & Accessibility
The Chedi El Gouna is situated on a private beach within El Gouna, an acclaimed eco-community known as a "zero-waste, self-sustaining community" and the first African town to win a Green Town Award. It's approximately 22 kilometers north of Hurghada, about a 30-minute to one-hour drive from Hurghada International Airport. The resort is conveniently located within a 10-minute walk of El Gouna Beach and the Red Sea. It's also a short distance to El Gouna's marinas and downtown, accessible by tuk-tuk or shuttle service. However, some guests have noted that the beach is on a man-made island, meaning fewer corals or fish directly offshore, and that nearby restaurants can be scarce and expensive. The hotel offers one accessible-compliant accommodation and accessible restrooms in all venues.
7. Value & Pricing
While offering a luxury experience, The Chedi El Gouna's prices can range from approximately $258 to $1112 per night, depending on the room type and booking. Many guests consider it worth the cost for the unparalleled luxury, design, and service. However, some have mentioned that both hotel dining and nearby restaurants can be on the pricier side, comparable to "London pricing."
8. Common Complaints
Despite the overwhelmingly positive feedback, some recurring issues have been noted by guests. These include occasional room wear and tear (e.g., broken shower arms) and inconsistent housekeeping quality. A significant point of frustration for some has been "upselling" attempts, such as pushing "Golden Menus," Tripadvisor reviews, or the hair salon. Other criticisms include overpriced and poorly maintained bicycles, inappropriate music choices (German rap, loud pop) in dining areas and at the beach club, and the absence of complimentary bottled water at loungers. Some guests also experienced smoke drifting from the grill into the restaurant. Additionally, some found the hotel's beach to be rocky.
Sources
Google Reviews
622 reviews
Recent Guest Reviews
Nikola Macoskova
Our favorite hotel in El Gouna (and we had a chance to visit a few in the area) to spend the nice day by the pool. It’s just very beautiful done, pool is heated in the colder months as well, the service is great and it’s very chilled. It gives you a feeling of luxury adults only hotel, but kids are allowed (which is great as we have a little one). Also the gym is well equipped and the sauna is als...
Response from the owner
Dear Mrs. Macoskova,<br><br>Thank you so much for your lovely review and for choosing The Chedi El Gouna as your favorite hotel in El Gouna. It truly means a great deal to us, especially knowing you h...
J. Swirta
Paradise on Earth!!! I really wanted to cry when I had to leave. The service is outstanding and the staff feels like a family and you can see they’re all hard-working, but they always have a smile and they’re very respectful and I was alone traveling. My room was like a room in the Maldives and I enjoyed my breakfast and dinner by the pool, which was a perfect and romantic location to have dinner ...
Response from the owner
Dear J. Swirta,<br><br>Thank you from the bottom of our hearts for your incredibly touching words. Knowing that you felt so connected to the experience — and even found it hard to leave — truly means ...
Chahna Gorania
We recently stayed at The Chedi El Gouna for 5 nights. Without a doubt, it is the most luxurious hotel in the area. The décor throughout the hotel is absolutely stunning, and waking up in our sea view room overlooking the coastline was a treat every single morning. The pool area is just as impressive — calm, beautifully designed and relaxing. The service was exceptional from start to finish. We ...
Response from the owner
Dear Mrs. Chahna Gorania,<br>Thank you so much for sharing such a detailed and wonderful review of your recent stay at The Chedi El Gouna. We are delighted to know that you found our hotel to be the m...
Georgia Lynas
I don’t even know where to start. You will absolutely not regret booking this hotel. We had a complimentary upgrade to beachside rooms, waking up to a view of the sea was pure magic. This hotel literally blew our minds, we arrived from Luxor for some rest and relaxation and we were blown away from start to finish. The hotel itself is stylish and modern, the sea is crystal clear and the food is wo...
Response from the owner
Dear Ms. Lynas,<br>Thank you sincerely for sharing such a heartfelt and glowing review. We are truly delighted to know that your stay with us was nothing short of magical, and that the experience prov...
Rachel A
Phenomenal stay at the Chedi El Gouna! We left yesterday and already miss the Chedi El Gouna! Some of our highlights: 1/ Special shout out to our housekeeper Hosam who was so lovely and made sure our room was in great condition. He was also amazing with towel art so we got to come back to a new creation each day! 2/ Breakfast buffet is definitely a must with a great selection of food and drinks!...
Response from the owner
Dear Mrs. Rachel,<br>Thank you so much for sharing your phenomenal review! We are thrilled to hear that your stay at The Chedi El Gouna was such a memorable experience.<br>Your kind words about our te...
Jess Singh
We had such a great stay at The Chedi in El Gouna. The resort is absolutely beautiful — peaceful, spotless, and one of those places where you feel relaxed the moment you arrive. A big thank you to Macarious George, our Experience Ambassador. He took amazing care of us and made everything easy. Everyone on the staff was incredibly kind and welcoming. Sama, Mai, and Matilda at the spa are absolutel...
Response from the owner
Dear Mrs. Jess Singh,<br><br>Thank you very much for your wonderful review and for sharing your experience at The Chedi El Gouna.<br><br>We are thrilled to hear that you enjoyed the peaceful and beaut...
Accor
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