Back to all hotels
The Balé Nusa Dua by LifestyleRetreats
Selected
Check Availability & Prices
Find the best rates for The Balé Nusa Dua by LifestyleRetreats.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
Nusa Dua
Indonesia, Asia
Explore More Hotels
Key Highlights
- ✓Guests consistently highlight several outstanding features:
- ✓Exceptional Hospitality:** Staff are described as "excellent," "lovely," "helpful," "friendly," "attentive," "cheerful," and "professional."
- ✓Mosquitoes:** Some guests mention that doors aren't perfectly sealed, necessitating the proper use of mosquito nets around the bed to avoid bites.
- ✓Aging Facilities (Minor):** A few reviews suggest that while beautiful, some parts of the property and equipment (like the gym) are "slightly tired and showing its age" or "not well-maintained."
Expert Review: The Balé Nusa Dua by LifestyleRetreats
The Balé Nusa Dua by LifestyleRetreats: A Serene Michelin Key Retreat in Bali
The Balé Nusa Dua, a Michelin Key Selected property, is widely lauded as a luxurious, adult-only sanctuary offering exceptional privacy and personalized service in the upscale enclave of Nusa Dua, Bali. Guests consistently praise its tranquil atmosphere, stunning private villas, and dedicated staff, making it a highly recommended destination for romantic getaways and those seeking quiet seclusion.
1. Overall Rating & Sentiment
The general consensus for The Balé Nusa Dua is overwhelmingly positive, with an impressive overall rating often exceeding 8.7 and reaching as high as 9.3 on various platforms. Guests frequently describe their stays as "absolutely amazing," "wonderful," and "superb from start to finish," with many expressing a strong desire to return. The sentiment emphasizes luxury, tranquility, and an unparalleled level of service.
2. Key Highlights
Guests consistently highlight several outstanding features:
- Service & Hospitality: The staff and service are almost universally praised as "exceptional," "amazing," "friendly," and "attentive." Many reviews note the personalized attention, with staff often knowing guests by name and anticipating their needs.
- Private Pools: Each of the 26 to 29 pavilions boasts its own private infinity pool, a feature guests absolutely adore for its size, cleanliness, and the refreshing, relaxing experience it provides.
- Design & Ambiance: The resort's design is described as modern, minimalist, chic, and Zen-inspired, utilizing clean lines, sleek dark woods, limestone, glass, and abundant water features to create a calming and luxurious environment. The "adults-only" policy contributes significantly to its quiet and secluded atmosphere.
- Privacy: The walled gardens surrounding each pavilion ensure total privacy, making guests feel as though they have the entire hotel to themselves.
- Amenities: Complimentary perks such as a 15-minute welcome massage, free soft drinks in the mini-bar, and free transportation within Nusa Dua or to local restaurants are highly appreciated. The resort also offers a spa, fitness center, private yoga rooms, and a quiet library.
3. Room Quality
The rooms, referred to as pavilions, are consistently described as spacious, luxurious, and comfortable. Key aspects include:
- Private Pool & Daybed: Every pavilion features a private infinity pool and a "bale bengong" (an open-air pillared veranda with a daybed), providing ample space for relaxation.
- Modern Design & Comfort: Interiors showcase a sleek, modern, and minimalist design with high-quality fabrics, huge king-size beds, and air conditioning.
- Luxurious Bathrooms: Bathrooms are often highlighted, featuring spacious designs with twin basins, sunken bathtubs, and both indoor and outdoor rain showers. Premium toiletries are provided.
- Thoughtful Touches: Guests appreciate details such as a jar of cookies by the bed and a selection of aromatic, handmade balms. Amenities include satellite TV, internet connections, and direct dial phones.
- Recent Renovations: Recent renovations have led to redesigned bathrooms and more enclosed gardens for enhanced privacy. Some guests, however, have noted that while the villas are beautiful, some areas might appear slightly outdated or worn and could benefit from further renovation.
4. Dining Experience
The dining experience at The Balé receives positive feedback, especially for breakfast and the variety of food options.
- Restaurants: The hotel features two main restaurants: Faces, an open-air gourmet restaurant serving Continental, international, and Indonesian cuisine, and Tapa Bistro, offering innovative Asian fusion tapas and cocktails. A wellness-oriented restaurant called Bliss also offers organic cuisine.
- Breakfast: The à la carte breakfast is frequently praised as "delicious," "excellent," and "amazing," with a good variety of options. Guests appreciate the flexibility of having breakfast delivered to their room.
- Room Service: Room service is also highly rated, with guests finding the food "great" and the ordering process easy via a hotel app.
- Minor Criticisms: While generally positive, a few guests have found the dinner options to be "not tasty at all" or the breakfast menu to be repetitive with a small choice.
5. Service & Staff
The service and staff at The Balé Nusa Dua are consistently rated as one of the property's strongest assets, with a staff rating of 9.8 on Booking.com.
- Exceptional Hospitality: Staff are described as "excellent," "lovely," "helpful," "friendly," "attentive," "cheerful," and "professional."
- Personalized Attention: Many guests highlight the personalized service, noting that staff remember their names and proactively attend to their needs.
- Butlers: A dedicated team of butlers provides personalized service, assisting with any guest requirements.
- Efficiency: Requests, no matter how small, are promptly actioned. Guests appreciate the smooth and stress-free experience facilitated by the staff.
- Airport Shuttle & Local Transfers: The complimentary airport shuttle and free transportation services within Nusa Dua or to a local beach club and restaurants are highly valued for their convenience and efficiency.
6. Location & Accessibility
The Balé Nusa Dua is situated on a hillside in the prestigious Nusa Dua area, offering a blend of tranquility and accessibility.
- Proximity to Attractions: It is located near captivating landmarks and attractions, including Nusa Dua Beach (a short walk or 2-minute drive), Bali National Golf Course, and the exclusive Nusa Dua Resort Area. The resort provides free shuttle services to its exclusive beach clubs at Geger Beach and Nusa Dua areas.
- Transportation: The resort is about a 20-minute drive (12 km) from Ngurah Rai International Airport. Free shuttle services make it easy to access the Bali Collection for shopping and other local restaurants.
- Seclusion vs. Convenience: While offering a quiet and secluded atmosphere, some guests note that it is "cut off from the outside world" and not ideal for those seeking immediate access to shops, restaurants, and culture within walking distance. However, the free shuttle service largely mitigates this.
7. Value & Pricing
The Balé Nusa Dua is positioned as a luxury retreat, and its pricing reflects this.
- Worth the Cost: Many guests consider it to be well worth the cost, particularly for special occasions like honeymoons or luxury getaways. The inclusive nature of the stay (breakfast, mini-bar, massages, transfers) adds to its perceived value.
- Price Range: A one-bedroom pavilion costs approximately £327 per night, while a two-bedroom pavilion is around £527 per night, including breakfast, a 15-minute massage, free mini-bar, and free transportation. Other sources indicate rates from approximately $284 USD.
- Michelin Key Selection: Its selection as a Michelin Key property further validates its luxury and quality.
8. Common Complaints
While reviews are overwhelmingly positive, a few recurring issues or criticisms have been noted:
- Mosquitoes: Some guests mention that doors aren't perfectly sealed, necessitating the proper use of mosquito nets around the bed to avoid bites.
- Noise from Road: Villas located closer to the road can experience noise from passing cars.
- Aging Facilities (Minor): A few reviews suggest that while beautiful, some parts of the property and equipment (like the gym) are "slightly tired and showing its age" or "not well-maintained."
- Leaves in Pools: Due to surrounding trees, private pools might accumulate leaves and twigs, though this is a minor aesthetic concern.
- Limited Sea View: The resort is not directly adjacent to the beach, meaning most rooms do not offer a sea view.
- Many Steps: The property can have a lot of stairs, which might be physically challenging for some guests or less suitable for families with elderly members.
- Wifi Speed: One guest noted that the Wi-Fi could be faster.
- Spa Cost/Quality: One review mentioned the spa being "expensive and unprofessional," which contrasts with generally positive feedback about the spa facilities.
Sources
Points to Consider
- •Minor Criticisms:** While generally positive, a few guests have found the dinner options to be "not tasty at all" or the breakfast menu to be repetitive with a small choice.
- •While reviews are overwhelmingly positive, a few recurring issues or criticisms have been noted:
- •Leaves in Pools:** Due to surrounding trees, private pools might accumulate leaves and twigs, though this is a minor aesthetic concern.
Hyatt
IHG
Marriott