Schloss Fleesensee

Schloss Fleesensee, a Michelin Key Selected property located in Göhren-Lebbin, Germany, consistently receives high praise from guests for its blend of historic elegance and modern luxury. The hotel, set in a beautifully renovated 1842 neo-baroque palace, offers a comprehensive luxury experience, particularly appealing to those seeking relaxation, fine dining, and extensive recreational activities like golf and spa treatments.

1. Overall Rating & Sentiment

The general consensus for Schloss Fleesensee is overwhelmingly positive, with guests frequently rating it as "excellent" or "wonderful." It holds an average score of 8.8 on Booking.com from 791 reviews, with high marks for location (9.1), cleanliness (9.3), facilities (9.1), and comfort (9.3). On Trip.com, it boasts an 8.9/10 based on 55 reviews, indicating an outstanding blend of quality and value. The hotel is also recognized as a Tripadvisor® Travelers' Choice® Award 2023 recipient, placing it in the top 10% of Tripadvisor locations worldwide. Guests often describe their stays as relaxing and unforgettable.

2. Key Highlights

Guests consistently laud several aspects of Schloss Fleesensee:

• Design & Ambiance: The "beautiful setting in a fully renovated early 20th century neo-baroque palace with modern side buildings" is a recurring highlight. The opulent architecture, timeless atmosphere, and extensive landscaped park contribute to a magical and inviting feel.
• Amenities: The "amazing" and "extremely nice" SCHLOSS Spa, particularly after its expansion, is a major draw, featuring an outdoor pool, Finnish and bio saunas, a steam bath, and a fitness room. The direct access to Golf Fleesensee, one of Europe's largest golf resorts with multiple courses, is also a significant highlight for many.
• Dining: The exquisite breakfast buffet and high-quality dining options are frequently praised.
• Service: Many guests commend the "excellent staff who looked after us so well!" and the "discrete service".

3. Room Quality

Schloss Fleesensee offers 175 modern hotel rooms and exclusive suites, ranging from 27 to 70 square meters. The rooms and suites are elegantly furnished, designed with a timeless style, and offer modern comfort.

Key features include:

• Air conditioning.
• Mini-bar.
• Flat-screen TV with satellite channels.
• Private bathroom with bathrobes, slippers, free toiletries, hairdryer, and often a separate bathtub and walk-in shower.
• Coffee/tea making facilities and a Nespresso® capsule machine in some rooms.
• Free WiFi access.
• Some rooms and suites offer park views or terraces, and some suites even feature a private spa area or an outdoor sauna with panoramic views.
• Hypo-allergenic bedding and extra towels can be requested.
• Accessible rooms are available with extra-wide door frames, spacious bathrooms with grab rails, wheelchair-accessible showers, and height-adjustable shower chairs.

Guest feedback describes rooms as "nice and comfortable" and "quite, comfortable and relatively big".

4. Dining Experience

The culinary experience at Schloss Fleesensee is a significant highlight, emphasizing sophisticated and sustainable cuisine with fresh, regional ingredients, some of which are sourced from the hotel's own agriculture.

• Restaurants: The hotel features three restaurants.
  • Blüchers: This fine-dining restaurant, located in the former castle chapel, offers modern, classically French-inspired cuisine and is highly rated, with one guest describing the quality as "outstanding!".
  • Orangerie: A spacious and light-flooded restaurant with a terrace, serving a varied breakfast buffet, live cooking, and a daily changing evening buffet. Guests consistently praise the "exquisite breakfast and dining" and the "super delicious" breakfast and dinner at Orangerie.
  • Winter Garden and Castle Terrace: Offers a magnificent view of the castle park, perfect for enjoying coffee, cakes from the SCHLOSS patisserie, or drinks with savory snacks.
• Cuisine Philosophy: The hotel prides itself on chefs who passionately and honestly live the philosophy of using high-quality, varied, and fresh regional products, including produce, eggs, and Black Angus beef from their own farm. They even have their own vineyard since 2023.
• Other Options: There is also a stylish bar (Bar 1842) and a conservatory lounge.

5. Service & Staff

Guest feedback on service and staff is largely positive. Many guests highlight the staff's friendliness, attentiveness, and professionalism. They are often described as "excellent," "very friendly and helpful," and "attentive". The hotel aims to provide a "Toller rundum Service, sehr freundliche und zuvorkommende Mitarbeitende" (great all-round service, very friendly and courteous staff). Some reviews, however, mention mixed feedback regarding customer service, with some reporting long wait times during peak hours.

6. Location & Accessibility

Schloss Fleesensee is situated in the picturesque spa town of Göhren-Lebbin, in the heart of Germany's Mecklenburg Lake District. This location is praised for its "peaceful surroundings," "pure nature," and "calm environment".

• Attractions: The hotel is next to its own extensive park and the Golfclub Fleesensee, which features three 18-hole and two 9-hole golf courses. The Fleesensee lake and Aquafun Fleesensee adventure pool are only a few kilometers away, accessible on foot. Other nearby attractions include the historic old town of Waren (Müritz) and the Damerower Werder bison reserve.
• Transport: The hotel is easily accessible by car, being only 90 minutes from Berlin and two hours from Hamburg. Waren Train Station is 12 miles (20 km) away, and the A19 highway is 5 miles (8 km) away. The hotel also offers a shuttle service within the resort during summer months and provides free outdoor parking as well as a video-monitored underground car park for a fee. A helicopter landing pad is also available.

7. Value & Pricing

While Schloss Fleesensee is a luxury property, many guests feel it offers "exceptional value for money". The average room price is around $256 (249.46 EUR), compared to the city's average of $161 (237.73 EUR), suggesting that while it is more expensive, guests perceive the quality and amenities as justifying the cost. Guests have described the "luxury is worth the price".

8. Common Complaints

While overall satisfaction is high, some recurring issues and criticisms have been noted by guests:

• Spa Overcrowding: During peak times, the spa and pool areas can feel "quite cramped," with guests sometimes unable to find free loungers. Some reviews also mention ongoing construction in the spa area that may affect access to certain facilities.
• Cleanliness: There have been occasional complaints about cleanliness in certain areas, particularly within the spa section.
• Beverage Prices: Some guests find the prices for drinks, particularly in the evening, to be "sportlich" (steep) or "verdammt teuer" (damn expensive).
• Dining Value (occasional): While dining is generally praised, one review mentioned the dinner in the Orangerie as not being good value. Another cited the evening buffet at €45 as overpriced, especially when grill meat was frequently depleted.
• Room Housekeeping Inconsistency: One review noted that housekeeping could be "sehr unterschiedlich" (very inconsistent).
• Cold Outdoor Pool: Some guests have found the outdoor pool to be "too cold" or "not properly heated".

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