What is Saraca Hotel Lucknow?

Saraca Hotel Lucknow is a Selected hotel located in Lucknow, India. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Saraca Hotel Lucknow have?

Saraca Hotel Lucknow has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Saraca Hotel Lucknow located?

Saraca Hotel Lucknow is located in Lucknow, India, in the Asia region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Saraca Hotel Lucknow?

You can view more details and booking information for Saraca Hotel Lucknow through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Saraca Hotel Lucknow | Selected in Lucknow, India

Name: Saraca Hotel Lucknow
Address: Lucknow, Asia, India
Rating: 4.5

Saraca Hotel Lucknow, a distinguished Michelin Key Selected property, offers a unique blend of heritage charm and modern luxury in the heart of Lucknow, India. Originally a 1936 Art Deco bungalow, the hotel was lovingly restored in 2016, providing an opulent Awadhi experience.

1. Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive, with the hotel consistently receiving high ratings. It boasts an impressive 4.3 out of 5 rating on Goibibo from 295 reviews, with 59% rating their stay as excellent. Booking.com rates it 8.3 out of 10 ("Very Good") from 392 reviews, and Agoda gives it an "Excellent" 8.5. Guests frequently describe their stays as "amazing," "excellent," and "highly recommendable," praising its comfort, hospitality, and beautiful property.

2. Key Highlights

Guests consistently laud Saraca Hotel Lucknow for its blend of old-world heritage and contemporary comforts. Key highlights include:

Design & Ambiance: A beautiful heritage property with elegant Art Deco architecture, royal décor, and tranquil courtyards and terraces that bring alive the magic of Lucknow's Nawabi culture.
Service & Hospitality: Exceptional staff known for their warmth, attentiveness, and efficiency.
Culinary Experience: "Awesome food" with a variety of excellent dining options.
Location: Prime and central location, offering convenience and easy access to city attractions.
Amenities: Modern facilities including a fitness center, a year-round outdoor swimming pool, a bar/lounge, and free WiFi. Cultural walks and culinary excursions are also offered.

3. Room Quality

Saraca Hotel Lucknow offers 41 elegantly appointed rooms and suites, blending Lakhnavi heritage with modern amenities. Rooms are generally described as spacious, clean, warm, comfortable, and well-maintained. They feature details like hand-carved headboards, antique wooden chairs, and traditional Chikan embroidery, often opening onto colorfully tiled patios and terraces. Amenities typically include air-conditioning, flat-screen TVs, tea/coffee makers, bathrobes, slippers, complimentary toiletries, and free WiFi. Room types include Awadh Rooms, Residency Rooms, Imperial Suites, and Heritage Suites, with Imperial Suites offering features like four-poster beds and bathtubs.

4. Dining Experience

The dining experience at Saraca Hotel Lucknow is a significant highlight for many guests. The hotel features multiple distinct dining venues:

Azrak: The signature restaurant, recipient of the "Best restaurant of Lucknow" at the Food Connoisseurs Awards 2024, specializes in authentic Awadhi, Hyderabadi, and Rajasthani cuisines, with live music and a vibrant ambiance.
1936 Ristorante: Offers an al fresco European dining experience.
Asian Table: A culinary gem for pan-Asian fare.
Jalsa: An exclusive private diner providing Middle Eastern gourmet cuisine under an Arabian-style canopy.
Saraca Rooftop Lounge: Blends Lucknow's elegance with panoramic views, inventive cocktails, and live music.

Breakfast is consistently praised as excellent and generous, with a buffet option available for a surcharge (approximately INR 750 per person). Guests have lauded the food quality, often mentioning delicious Mughalai cuisine and standout dishes like mutton nihari.

5. Service & Staff

The service and staff at Saraca Hotel Lucknow receive glowing reviews, frequently highlighted as a major strength. Guests describe the staff as "wonderful," "courteous," "efficient," "attentive," "warm," and "hospitable." Many reviews specifically mention individuals like Ankit Trivedi at reception, Abdullah and Ankur from housekeeping, and the restaurant team (Shweta, Naveen, Pankaj, Ayush), who go the extra mile to ensure guest satisfaction. The management is also noted for being friendly and responsive to feedback.

6. Location & Accessibility

The hotel boasts a prime and central location on The Mall Avenue, making it a preferred destination for travelers seeking convenience. It offers excellent connectivity, being just 30-40 minutes from Chaudhary Charan Singh International Airport and minutes away from Charbagh Railway Station and metro lines. Key attractions such as Lucknow University, Lucknow Zoo, State Museum Lucknow, and the shopping hub of Hazratganj are easily accessible. Its proximity to state government offices, embassies, and IT hubs also makes it ideal for business travelers.

7. Value & Pricing

Saraca Hotel Lucknow is generally considered an excellent value heritage hotel. Prices for a night typically range from approximately ₹ 5,240 to ₹ 13,666, with an average around ₹ 9,640, though rates can vary based on travel dates and room type. While some guests noted food prices to be "a little high," the overall experience and quality of service often justify the cost.

8. Common Complaints

Despite the high praise, a few recurring issues or criticisms have been noted:

Room Inconsistencies: Some guests have reported that actual room sizes did not match advertised dimensions, leading to dissatisfaction. There have also been instances of broken in-room amenities.
Dining Availability: Occasionally, the restaurant or bar may be unavailable due to private events, which can be frustrating for guests.
Food Quality (Specific Instances): While generally praised, one review mentioned room service food being bland/tasteless and drinks being sugary with no alcohol. A significant concern raised in one instance was the sighting of a rat on the dessert table during the buffet, though the hotel stated immediate corrective action was taken.
Event Space Limitations: For larger events, particularly weddings with around 200 guests, the property may feel crowded due to space constraints, and securing a large number of rooms (e.g., 40) can be challenging due to varied room layouts and advance bookings.
Hot Water Issues: A very rare complaint mentioned rooms not having hot water early in the morning, which was subsequently resolved by the staff.