Petronilla is a Selected hotel located in Bergamo, Italy. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Petronilla have?

Petronilla has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Petronilla located?

Petronilla is located in Bergamo, Italy, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Petronilla?

You can view more details and booking information for Petronilla through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Petronilla | Selected in Bergamo, Italy

Name: Petronilla
Address: Via San Giacomo, 10, 24129 Bergamo BG, Italy, Bergamo, Europe, Italy
Rating: 4.5

Key Highlights

✓Exceptional Service:** The staff's warmth, helpfulness, and professionalism are almost universally lauded.
✓Petronilla features 14 unique rooms, each designed with its own atmosphere and aesthetic. Guests describe the rooms as beautifully designed, spacious, clean, and comfortable. Key features include:

Expert Review: Petronilla

Petronilla, Bergamo: A Michelin Key Boutique Gem

Nestled in the heart of Bergamo's lower city, Citta Bassa, Petronilla stands out as a Michelin Key Selected property, celebrated for its unique blend of contemporary design, exceptional service, and intimate atmosphere. This 4-star boutique hotel offers a tranquil retreat, consistently earning high praise from guests for its personalized approach to hospitality.

1. Overall Rating & Sentiment

The general consensus for Petronilla is overwhelmingly positive, with guests frequently describing their stays as "wonderful" and "impeccable." Booking.com reviews highlight outstanding scores, including 9.9 for staff, 9.6 for comfort and location, and 9.5 for cleanliness. Many guests express a strong desire to return, citing the overall excellence of their experience.

2. Key Highlights

Guests consistently praise several aspects of Petronilla:

Exceptional Service: The staff's warmth, helpfulness, and professionalism are almost universally lauded.
Unique Design: The hotel and its 14 rooms showcase a distinctive style, combining 1950s charm with Bauhaus influences and contemporary art, including reproductions inspired by artists like Hopper and Caravaggio.
Superb Breakfast: The complimentary buffet breakfast, featuring homemade and local products, receives rave reviews.
Prime Location: Situated in the historic San Lazzaro area of Citta Bassa, the hotel offers easy access to shopping, public transport, and walking distance to key attractions.
Wellness Amenities: Guests appreciate the on-site spa lounge, sauna, hot tub, and fitness center for relaxation.

3. Room Quality

Petronilla features 14 unique rooms, each designed with its own atmosphere and aesthetic. Guests describe the rooms as beautifully designed, spacious, clean, and comfortable. Key features include:

Modern art and contemporary design elements.
High-speed internet and flat-screen TVs with satellite channels.
Mini-fridges/mini-bars.
Premium bedding, pillow menus, Frette Italian sheets, and down comforters for enhanced comfort.
Spacious bathrooms with bidets, walk-in showers or separate toilets, hair dryers, bathrobes, and complimentary toiletries. Some deluxe rooms even offer balconies with views of the courtyard or city.

4. Dining Experience

A highlight of the Petronilla experience is the complimentary buffet breakfast, often served in the charming courtyard during warmer months. It's described as extensive, varied, and plentiful, featuring homemade food, local ingredients, pastries, charcuterie, cheeses, freshly squeezed juices, fruit cakes, and made-to-order omelets. The hotel is also attentive to dietary needs, offering gluten-free, lactose-free, and vegan options upon request. The Petronilla restaurant offers Italian dishes, and there's a lounge bar for relaxing drinks.

5. Service & Staff

The staff at Petronilla consistently receives the highest marks, with a Booking.com rating of 9.9. Guests frequently highlight the team's exceptional friendliness, helpfulness, and professional demeanor. They are praised for their attentiveness, personalized care, and willingness to assist with everything from restaurant recommendations to parking arrangements and tour organization. The multilingual staff ensures a welcoming experience for international guests.

6. Location & Accessibility

Petronilla is ideally located in Bergamo's Citta Bassa district, specifically in the historic San Lazzaro area. This central yet quiet position places guests within easy walking distance of major shopping areas, the Quadriportico del Sentierone, and various attractions. Public bus stops are just 100 meters away, and Bergamo Train Station is a 15-minute walk, providing excellent transport links. Bergamo Orio al Serio Airport (BGY) is also conveniently located, just a 10-minute drive away. While in the lower city, it remains accessible to the historic Upper Town (Città Alta) via a 13-minute stroll to Porta San Giacomo or by public transport.

7. Value & Pricing

While specific pricing varies by date and room type, Petronilla offers a strong value proposition given its Michelin Key selection, boutique charm, and high level of service. Prices for a standard room can start around $158-$166 per night, with deluxe rooms costing more. Guests often feel that the experience justifies the cost, considering it one of the best hotels they've stayed in.

8. Common Complaints

While overwhelmingly positive, one Michelin review noted the breakfast as "disorganized" but still "very nice." However, this appears to be an isolated comment, as the vast majority of feedback praises the breakfast highly for its variety and quality. Otherwise, there are no recurring significant complaints.