Parkhotel Maximilian

Parkhotel Maximilian in Ottobeuren, Germany, a Michelin Key Selected property, is highly regarded as a serene retreat blending modern comfort with the natural beauty of the Allgäu region. Guests consistently praise its tranquil setting, excellent amenities, and warm hospitality.

Overall Rating & Sentiment

The general consensus for Parkhotel Maximilian is overwhelmingly positive, with strong ratings across various platforms. Hotels.com shows a 9.2 for cleanliness, 9.0 for staff & service, and 8.8 for location. Booking.com reflects a "Very Good" rating of 8.2 out of 10 from over 2,500 reviews, with high scores for location (8.9), cleanliness (8.5), comfort (8.6), and staff (8.4). Trip.com shows an 8.6/10 rating. Many guests describe their stays as relaxing and enjoyable, often highlighting the peaceful atmosphere and friendly staff.

Key Highlights

Guests consistently love the hotel's extensive wellness facilities, including a full-service spa, outdoor pool, Finnish garden sauna, and fitness room, which underwent a complete refurbishment in 2023. The breakfast buffet receives frequent accolades for its quality and variety. The quiet location amidst a lush park and close to the forest is another major draw. The hotel is noted for its modern amenities, complimentary Wi-Fi, and free parking.

Room Quality

Rooms at Parkhotel Maximilian are described as cozy, modern, comfortable, and notably spacious, ranging from 29m² to 50m². Many rooms feature balconies, offering views of the surrounding greenery. Guests appreciate the comfortable, large beds, which are 2.10 meters in length. Each room is equipped with a private bathroom (with either a bathtub or shower), bathrobes, slippers, a hairdryer, minibar, safe, desk, and a 32-inch flat-screen TV. Soundproofing and free Wi-Fi are standard, and allergy-friendly rooms are available. Some newer rooms in an annex building also feature air conditioning.

Dining Experience

The on-site Restaurant Maximilian offers a unique "symbiosis" of regional Allgäu cuisine and Mediterranean delicacies, with a strong emphasis on fresh, local ingredients from nearby suppliers. It is open for breakfast, lunch, and dinner, providing options for alfresco dining with garden views during warmer months. The breakfast buffet is particularly praised for its extensive and varied selection, including freshly baked bread, regional cheese specialties, homemade jams, fresh fruit, yogurts, superfoods, salmon, scrambled eggs, bacon, and a selection of teas and freshly squeezed juices. The "s'mäxle" bar provides a relaxed atmosphere for drinks.

Service & Staff

The staff at Parkhotel Maximilian are frequently highlighted for their helpfulness, friendliness, and professionalism. Guests often mention receiving warm hospitality and personalized care, with multilingual staff available to assist. Many reviews commend the attentive service, especially during meals and at check-in.

Location & Accessibility

The hotel boasts a prime, quiet location nestled in a lush park on the Allgäu countryside, just above the monastery and at the edge of a forest. This offers a serene retreat with easy access to hiking and cycling trails. It is conveniently located within walking distance (around 0.8 km) of Ottobeuren town center and the impressive Ottobeuren Abbey (0.65 km). Memmingen Airport (FMM) is approximately 6.9 km away, making it easily accessible for travelers. The hotel offers free private parking, including accessible parking, and an area shuttle service is available for a fee.

Value & Pricing

The Parkhotel Maximilian is generally considered to offer good value for money, with rates starting from approximately US$99 or EUR85 per night. Expedia lists prices for one night for two adults starting at 129.20€. The hotel frequently offers special packages and deals, including stays with pampering boards and massages.

Common Complaints

While generally highly rated, some guests have reported recurring issues. A notable concern mentioned by some is the difficulty in contacting the hotel by phone or email, with calls sometimes leading to automated messages. There have also been criticisms regarding the breakfast buffet's lack of clear labeling for ingredients and allergens, which can be problematic for guests with dietary restrictions. Some guests have experienced minor issues with the wellness area, such as slippery floors, poorly signposted saunas, a pool that was too cold for winter use, or occasional non-functioning steam baths and infrared cabins. Infrequent room cleaning (only trash emptied) has also been reported by a few guests during longer stays. Minor technical glitches, like non-functional elevators or room keys, have also been mentioned.

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