Palazzo Marziale
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Hotel Details
Location
Palazzo Marziale · Sorrento, Italy
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Key Highlights
- ✓Palazzo Marziale boasts an "excellent location" in the heart of Sorrento's historical center.
Expert Review: Palazzo Marziale
Palazzo Marziale, a Michelin Key Selected property in Sorrento, Italy, consistently garners high praise for its elegant charm, exceptional service, and prime location. Housed in a beautifully restored 15th-century aristocratic palazzo, it offers guests a blend of historical grandeur and modern luxury.
Overall Rating & Sentiment
The general consensus for Palazzo Marziale is overwhelmingly positive, with guests frequently describing their stays as "wonderful" and praising the hotel's unique character and well-appointed rooms. Many express a strong desire to return, highlighting it as a perfect blend of quiet seclusion and easy access to local attractions.
Key Highlights
Guests consistently laud several aspects of Palazzo Marziale:
- Service & Hospitality: The personalized and attentive service from the staff and concierge is a standout feature. They are frequently described as friendly, helpful, and going "above and beyond" to enhance the guest experience.
- Location: The hotel's position in Sorrento's historical center, opposite the Cloister of San Francesco, is considered perfect for exploring the town. It offers easy access to shops, restaurants, ferries, and trains, while still providing a quiet oasis.
- Design & Ambiance: The chic boutique hotel showcases its aristocratic heritage with impressive courtyards, dark stone columns, soaring arches, and a graceful pale-pink façade. The two-story atrium, adorned with flowers and vines, provides a warm and peaceful welcome.
- Amenities: Standard amenities include free Wi-Fi, air conditioning, minibars, flat-screen TVs, and complimentary toiletries.
Room Quality
Palazzo Marziale offers a variety of meticulously designed rooms, including Superior, Deluxe, Classic, and Junior Suites, each combining comfort with sophistication. Rooms feature antique wood furniture, artwork in gilded frames, and luxurious bedding, creating an "old-fashioned air" with modern touches.
- Design and Comfort: Many rooms boast parquet floors and Murano glass chandeliers. Bathrooms are generously proportioned, often clad in fine marble, and stocked with delightful Ortygia Ambra Nera bath amenities.
- Features: Rooms are air-conditioned and include flat-screen TVs, minibars, electric kettles, and ironing facilities.
- Views and Balconies: Some rooms offer picturesque views of the bustling surroundings, while others have French balconies facing an interior patio or tranquil Piazza San Francesco. Junior suites may feature a small balcony.
Dining Experience
The hotel provides a memorable dining experience, particularly noted for its breakfast.
- Breakfast: A sumptuous breakfast buffet, featuring homemade pastries and freshly baked bread, is served each morning on fine china in a mural-lined dining area. In-room breakfast and special diet menus are also available.
- On-site Restaurants: Palazzo Marziale is home to two dining establishments, including the Marzialino restaurant, which offers local flavors in a vibrant street-level setting, and Terrazza Marziale, which features traditional Mediterranean and Sorrentine cuisine with a focus on high-quality regional ingredients. When the weather permits, coffee or aperitivos can be enjoyed on the hotel's terrace.
Service & Staff
The service at Palazzo Marziale is consistently highlighted as exceptional. The staff is described as courteous, friendly, and dedicated to creating a perfect stay for each guest. They go "above and beyond" to assist with requests, from organizing personalized tours of the Sorrento peninsula and excursions to the Amalfi Coast to arranging car hire, transfers, and private cooking classes. A 24-hour reception is available for convenience.
Location & Accessibility
Palazzo Marziale boasts an "excellent location" in the heart of Sorrento's historical center.
- Proximity to Attractions: It is situated directly opposite the tranquil 14th-century Cloister of San Francesco and is just a stone's throw from Piazza Tasso, which is only 300 meters away. The picturesque Bay of Naples is 750 meters away, and the Marina Piccola, offering ferry services, is a 10-minute walk. The beach is also just 100 meters away.
- Transport: The hotel is well-connected for exploring the region. Capodichino Airport is approximately 55 kilometers away. For guests arriving by car, a private car park is available with a free shuttle service to and from the hotel.
Value & Pricing
While considered "pricey," guests often state that Palazzo Marziale is "worth it" for the experience it provides. Room rates can start from around €312, with prices potentially varying, and some bookings found for around $196.
Common Complaints
Despite the overwhelmingly positive feedback, some recurring issues have been mentioned:
- Room Size: A few reviews have noted concerns regarding room size.
- Noise Levels: Some guests have mentioned issues with noise levels, though others have praised the quietness of their rooms despite the central location.
- Air Conditioning: Air conditioning has occasionally been cited as a point of criticism.
- Arrival Process: While generally well-handled by staff, arrival can be "a little tricky" for some guests.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, some recurring issues have been mentioned:
- •Room Size: A few reviews have noted concerns regarding room size.
- •Noise Levels: Some guests have mentioned issues with noise levels, though others have praised the quietness of their rooms despite the central location.
- •Air Conditioning: Air conditioning has occasionally been cited as a point of criticism.
Google Reviews
200 reviews
Recent Guest Reviews
Alan Haynie
DO NOT DO BUSINESS WITH THIS HOTEL!!! We had to cancel our trip due to a house flood, & canceled our reservation within the cancelation policy period, but because I had already paid they decided to keep our money. They are only interested in screwing over their customers. They literally provided zero services to us & felt it was appropriate to keep almost $1000 of our money because they are in ...
Dan Theriault
This was a stellar choice for our hotel during our stay in Sorrento! It is located mere steps from the downtown area. The hotel and it's suites are beautiful and luxurious. The breakfast buffet was second-to-none. The staff are polite and very friendly. We couldn't ask for more.....and WILL be returning!
Brandon Ross
A 5 star experience in Sorrento! This is an amazing place to stay! Right in the heart of town and a wonderful place to home base. The last time we were in Sorrento we stayed on the hill above the city, which provided incredible views but was less convenient in getting to shops and restaurants. Marziale was the perfect combination of quiet seclusion and easy access. I loved the rooms! The ho...
Heesu Jung
Room was nice and clean, interior was beautiful, people were kind. My mom really liked amenities they offer. Breakfast was not the best I've had in Italy, but still nice enough and they keep it fresh and new all the time. Especially Caprese salad that we had was way better than the one we had in some other restaurant around in Sorrento. Location is the best part. Good to walk around Sorrento insid...
Mr. D
Firstly the service of the staff is superb especially Cartello, he went above and beyond in assisting my partner who is pregnant. The location is perfect, staff super friendly, rooms clean and comfortable. We would definitely stay here again when visiting Sorrento 🫶🫶🫶
Alex Newman
Fantastic hotel in an outstanding location in the heart of Sorrento. Steps away from the town elevator to get down to the port/beach clubs. A little pricey but worth the splurge. Breakfast is a self service feast, and their terrace is a great place for Happy Hour or a night cap. Service is outstanding. Recommend staying here. King Beds in Europe, a rarity!
