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Outpost Inn

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Outpost Inn - Selected hotel in Highlands, United States

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Hotel Details

Location

1530 Franklin Rd, Highlands, NC 28741

United States, North America

Location

Outpost Inn · Highlands, United States

Key Highlights

  • Location: Its excellent location, just a short walk (about a quarter-mile or two minutes) from downtown Highlands, allows easy access to trails, restaurants, and shopping.
  • Outpost Inn boasts an "excellent" and "calm and convenient location" in Highlands, North Carolina.

Expert Review: Outpost Inn

Outpost Inn: A Charming Michelin Key Selected Retreat in the Highlands

The Outpost Inn in Highlands, North Carolina, a Michelin Key Selected property, consistently earns high praise for its unique blend of rustic charm and modern luxury, offering guests a memorable mountain getaway. It's often described as an inviting space that feels like a blend of a summer camp, a roadside motel, and an artist's retreat.

1. Overall Rating & Sentiment

The Outpost Inn enjoys an overwhelmingly positive sentiment, with many guests rating it as "Wonderful" or "Exceptional." On platforms like Airbnb, it boasts a perfect 5.0 out of 5 rating, indicating strong guest satisfaction. Reviewers frequently highlight the "great vibe," "cozy and clean" environment, and the overall welcoming atmosphere.

2. Key Highlights

Guests consistently love several aspects of the Outpost Inn:

  • Design & Atmosphere: The inn's "campy vibes" with mid-century nostalgia, hand-sewn quilts, record players, and wood-paneled lobby create a "playful, free-spirited energy." It's described as an "eclectic style" that is both comfortable and unique.
  • Amenities: The property offers thoughtful amenities such as four outdoor firepits (with s'mores kits available), bicycles for exploring the town, and a vibrant lobby that transforms from a coffeehouse by day to a natural wine and craft beer bar by night. Pet-friendly accommodations are also a significant draw for many.
  • Location: Its excellent location, just a short walk (about a quarter-mile or two minutes) from downtown Highlands, allows easy access to trails, restaurants, and shopping.
  • Service: The staff is frequently commended for being "very nice and genuine," "friendly and accommodating," and "helpful."

3. Room Quality

The 14 rooms at Outpost Inn are designed with "rustic styling and luxury creature comforts." Guests describe them as "cozy spaces" that are "immaculate and beautiful." Specific room features that receive praise include:

  • Comfort: Rooms are outfitted with world-class bedding, including Casper mattresses and Italian linens, ensuring a comfortable stay. Many mention the beds as "super comfy."
  • Design & Amenities: Each room has its own unique character, some offering fireplaces and most featuring vintage typewriters and record players. Luxury bathroom amenities, including robes and luxe toiletries (Bathing Culture and Aesop products), walk-in showers, and often heated bathroom floors, are highlighted. Modern amenities like flatscreen TVs, minibars with organic snacks, minifridges, and Bluetooth radios are also standard. Some rooms, like the Bunkhouse, are 185 sq ft with two full-size beds, while others are larger, such as the Standard King at 475 sq ft with a patio.

4. Dining Experience

While Outpost Inn doesn't have a full-service restaurant on-site, it offers a distinct and appreciated dining experience:

  • Coffeehouse & Wine Bar: The lobby functions as a full coffeehouse in the mornings (8 am-1 pm daily), serving espresso drinks and drip coffee. In the evenings (Thursday-Sunday, 5 pm till close), it transforms into a natural wine and craft beer bar, offering small, family-produced wine pours and light bites like an Appalachian charcuterie board. Guests enjoy complimentary coffee and banana bread in the morning.
  • Sister Property Connection: For full meals, guests can visit The Ruffed Grouse Tavern at Highlander Mountain House, a related property, which offers a full-service restaurant and bar.

5. Service & Staff

The staff at Outpost Inn consistently receives "Exceptional" ratings for their hospitality. Guests describe them as "very friendly and accommodating," "attentive," "helpful," and "genuine." Many reviewers mention specific staff members who made their stay feel special, highlighting personalized recommendations and a welcoming demeanor. The check-in process is also noted as exceptional.

6. Location & Accessibility

Outpost Inn boasts an "excellent" and "calm and convenient location" in Highlands, North Carolina.

  • Proximity to Attractions: It's just a short walk from downtown Highlands, making it easy for guests to explore local restaurants, shops, and art galleries. Nearby attractions also include hiking trails and scenic views.
  • Transport: The hotel offers bicycles for guests to explore the surrounding area. Free private parking is available on-site. The hotel is located approximately 57 miles from Asheville Regional Airport.

7. Value & Pricing

Guests generally consider Outpost Inn to be a good value, with a "Value for money" rating of 8.8 on Booking.com. Prices can range from approximately $134 to $631, depending on the room type and season. Many guests feel it's "such a great place for the money" and offers a good balance of luxury and charm for the cost.

8. Common Complaints

While reviews are overwhelmingly positive, a few minor points of criticism have been noted:

  • Noise: Some guests have mentioned hearing people in the room above them, suggesting that light sleepers might prefer an upper-level room.
  • Room Specifics: One reviewer noted that the bathroom in a specific room (Room 107) had limited privacy, and the heater in their room was not working optimally upon arrival, though a space heater was provided to resolve the issue. Another mentioned a shower leak.
  • Privacy (Motel Style): One guest noted that the "motel style set up" of their room meant they had to keep blinds closed for privacy when getting dressed.
  • Entry Lock: A specific detail about the keypad entry system was mentioned, where turning the inside door lock a certain way could prevent the room from locking from the outside.

Overall, the Outpost Inn stands out as a highly recommended destination in Highlands, offering a unique and memorable experience with its distinctive style, excellent amenities, and attentive service.

Sources

  1. tablethotels.com
  2. thelocalpalate.com
  3. booking.com
  4. booking.com
  5. kayak.com
  6. airbnb.com
  7. expedia.com
  8. outpostinnhighlands.com
  9. momondo.com
  10. resy.com
  11. postcard.inc
  12. booking.com

Points to Consider

  • While reviews are overwhelmingly positive, a few minor points of criticism have been noted:

Google Reviews

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4.5

217 reviews

Recent Guest Reviews

Morgan Banda

Local Guide2 months ago

Where to start! We visit Highlands often and have stayed in almost every hotel and this is a gem! My husband and I came to celebrate my birthday and had the absolute best time. When we arrived Alex made us feel right and home and was so sweet and welcoming! We stayed in one of the smaller rooms and absolutely loved it - it was perfect for us, cozy and relaxing with so many cute touches and details...

Response from the owner

Morgan!! You all are amazing!!! It was such a pleasure to get to know you both and we are so honored you chose our little mountain inn!! Guests like you are why we do this!! Wishing your family the Me...

Francie Keener

Local Guidea month ago

I had a very lovely NYE stay the Outpost Inn. I brought my dog with me and we stayed in Room #11, the queen terrace. It was perfect! You have your own deck and no other rooms on either side. The fireplace unfortunately did not work, they said they could not get anyone out to fix till after my stay but did give me 20%off. The coffee/wine bqr is so homey and relaxing! The staff were friendly and sp...

Response from the owner

Thank you for the kind words Francie🙏🙏🙏 we can’t wait for your return🫶✌️⚡️

Jack

2 months ago

We recently stayed for my wife’s birthday and it was an outstanding experience! We’ve been to Highlands multiple times, had our wedding there, etc., but this weekend really stood out. We stayed in the Petite room, which was labeled perfectly...cozy without feeling cramped. The thoughtful design details made the room feel intentional and unique. The highlight was spending time at the wine bar. We...

Response from the owner

Wow Jack- thank you so much for the kind words!! What a true pleasure to host you all, and we hope you have a wonder Christmas and a Happy New Year!! Please come back soon!!❤️✨🎄🔥⚡️🙏

Emily Jane

2 weeks ago

Decided to do a one night staycation for Valentine’s Day and we couldn’t be happier with our stay. Alex is amazing, the lobby is so cozy and great for making new friends, and our room was very relaxing. The charm this place has, you can tell it is made to make you feel like you’re just visiting a friend.

Response from the owner

Thank you for the kind words Emily!!! You get us!!!✌️✨❤️

Alex Adams

2 months ago

My wife and I stayed here for a long weekend for our anniversary. From the moment we stepped foot on property the entire staff was so welcoming! The room was great and has a nice, cozy charm. We enjoyed the fire pits around the property and the coffee shop/wine bar is a must. You even get a free coffee and banana bread daily! Special shoutout to Alex who made the stay feel like home and was so acc...

Response from the owner

Wowww Alex thank you so much for the kind words!!! We love what we do here and so glad you felt that!! Happiest Holidays to you and your family and please come back soon!!🎄🙏🫶✨🥰

Rusty Krueger

3 months ago

From start to finish, our stay at the Outpost Inn (Room #8) was stellar. Alex, Jason, and the staff welcomed us with open arms as if we were family. Both the common space and our room were cozy, quiet, and beautifully appointed. The coffee and wine bar adds to the warm, relaxed atmosphere, and the vinyl record players throughout the property are a wonderful vintage touch. It was truly a top-notch...

Response from the owner

Thank you for the incredibly kind words Rusty- what a pleasure to host you all and we can’t wait to see you again!! 🫶✨🙏⚡️

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