Nobu Santorini

Nobu Santorini, a Michelin Key Selected property, offers a luxurious and stylish experience on the iconic Greek island, blending traditional Cycladic architecture with modern Japanese minimalism. While generally lauded for its stunning aesthetics and prime location, some aspects of service and privacy have drawn attention.

1. Overall Rating & Sentiment

The overall sentiment for Nobu Santorini is largely positive, with guests frequently praising its luxurious atmosphere, chic design, and unparalleled views. It is often described as an exceptional and memorable destination. However, some guest experiences suggest that while the physical property is stunning, there have been some initial inconsistencies in service, possibly due to the hotel opening in 2022. A recent concern has also emerged regarding a potential closure due to "structural damage," leading to unresponsiveness from the hotel, which is a significant issue for potential bookings.

2. Key Highlights

Guests consistently rave about several key highlights at Nobu Santorini:

• Breathtaking Views: The hotel boasts panoramic views of the caldera and the shimmering Aegean Sea from its clifftop location in Imerovigli, often described as equally mesmerizing and less crowded than Oia's famous sunsets.
• Dual-Level Infinity Pool: A beautiful and central feature of the property, the infinity pool offers phenomenal caldera views and is a popular spot for relaxation.
• Unique Design: The property showcases a sleek fusion of traditional Cycladic style with Japanese minimalism, incorporating whitewashed stone, clean lines, and local art.
• Renowned Nobu Restaurant: As the first Nobu Hotel and restaurant in Greece, it is a significant draw, offering a high-end dining experience.
• Secluded yet Accessible Location: Positioned along the famous Fira-Oia hiking trail, it provides a quiet escape from the crowds while still being within a short distance of Santorini's main towns by taxi or on foot.

3. Room Quality

Nobu Santorini comprises 25 suites and villas, all designed with modern cool luxury and minimal Japanese tradition. Rooms feature comfortable king-sized beds with Simmons luxury mattresses, minimalist decor, and expansive bathrooms equipped with Natura Bissé toiletries. A highlight for many is the private terrace with stunning views, and many accommodations come with private plunge pools or Jacuzzis. However, some ground-floor rooms have been noted to lack privacy, as they are close to public areas or the hiking trail, making guests reluctant to use their private Jacuzzis. Additionally, some villas, while spacious, may not offer caldera views, instead looking out over the island's opposite side.

4. Dining Experience

The dining experience at Nobu Santorini is a central attraction, centered around its signature Nobu Restaurant.

• Nobu Restaurant: This is the country's first Nobu Restaurant, serving a sophisticated blend of Peruvian-inflected Japanese fare with influences from Greek and Mediterranean traditions. Popular dishes include Yellowtail Sashimi with Jalapeño, Black Cod Miso, Nobu Tacos, Wagyu Dumplings, and Rock Shrimps Tempura. The Omakase multi-course tasting menu is also available for a comprehensive culinary journey. The restaurant is set in an open-air pergola beside the pool, offering spectacular sunset views.
• Breakfast: Served until noon on a terrace above the reception area, breakfast includes international classics and Nobu-style favorites like the "Full English," Scrambled Egg Donburi, Matsuhisa Benedict, Chia Pudding, and local Kagianas. Some initial feedback mentioned issues with incorrect breakfast orders and slow service.
• Lunch: Mediterranean dishes and rotating "off the menu specials" are served, along with heartier options like Fried Umami Chicken Wings and Wagyu Beef Sando.

5. Service & Staff

Guest feedback on service and staff has been a mix of highly positive and some constructive criticism. Many guests describe the staff as extremely courteous, attentive, and friendly. The Guest Relations Supervisor, Anna, has received specific praise for going "above and beyond" in recommending restaurants and making stays memorable. However, some early reviews noted service issues such as incorrect breakfast orders and slow service, suggesting a need for more polished training in certain areas.

6. Location & Accessibility

Nobu Santorini is situated in a secluded spot on the outskirts of Imerovigli, known as "the balcony of the Aegean" for its high-point caldera views. This location offers a unique advantage: it's isolated enough to provide a peaceful escape from the island's often overwhelming tourist crowds, yet conveniently close to Santorini's most famous towns and villages. The hotel is directly on the popular Fira-Oia hiking trail, providing easy access for those who wish to explore on foot. Accessibility is also good, with a 15-minute drive to Santorini (Thira) International Airport and a 40-minute drive to the seaport.

7. Value & Pricing

Nobu Santorini is positioned as a high-end luxury property, and its pricing reflects this. During high season, entry-level room rates have been noted to be well above €1000 per night. While subsequent seasons saw more "reasonably priced" rates starting from around €681 per night in high season, it remains one of the most expensive hotels on the island. The Omakase tasting menu at the restaurant costs €160 per person. Some reviewers felt that the initial high prices were excessive given the occasional service issues and privacy concerns. The hotel also offers a "Nobu for The Day" package at €480 for two guests, including breakfast, lunch, and champagne, providing an option for a taste of the Nobu experience without an overnight stay.

8. Common Complaints

While largely positive, some recurring issues and criticisms have been noted:

• Lack of Privacy: A significant complaint revolves around the lack of privacy in some ground-floor rooms and the upper pool area. The hotel is located adjacent to the Fira-Oia hiking trail, meaning hikers frequently pass by and can view guests lounging by the pool or on ground-floor terraces.
• Service Inconsistencies: Some guests reported initial issues with service, such as incorrect breakfast orders and slow service, suggesting that the staff might have needed further training in the hotel's early operational period.
• Villa Views: Not all villas offer the coveted caldera views, with some looking out over the opposite side of the island.
• Structural Damage/Closure: A concerning recent development is the reported closure of the hotel for an indefinite period due to "structural damage," with guests experiencing unresponsiveness from the hotel regarding existing bookings. This suggests a major operational issue that potential guests should be aware of.

Sources

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