New Orient Hotel Da Nang

The New Orient Hotel Da Nang, a Michelin Key Selected property, stands as a beacon of sophistication and comfort in the heart of Da Nang, Vietnam, consistently earning high praise from guests. Its blend of modern design, exceptional service, and a vibrant atmosphere makes it a highly recommended choice for travelers.

1. Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive, with the hotel boasting an impressive average rating of 9.3 on Agoda and 4.7 out of 5 on MakeMyTrip. On Booking.com, it scores a "Wonderful" 305 reviews with high marks for staff (9.6), comfort (9.5), cleanliness (9.3), and value for money (9.3). Guests frequently describe their stays as "fantastic," "memorable," and "excellent."

2. Key Highlights

Guests consistently laud the New Orient Hotel Da Nang for several standout features:

• Exceptional Service: The friendly, professional, and helpful staff receive frequent commendations.
• Modern Design & Ambiance: The hotel offers a captivating and elegant atmosphere with a seamless fusion of nature and urban sophistication.
• Excellent Facilities: The rooftop bar and swimming pool, along with spa facilities (including a hot tub, sauna, and steam room), a fitness center, and a garden, are highly appreciated. The central pool, often described as a courtyard, is a dominant and appealing feature.
• Convenient Location: Its central position allows for easy access to city attractions.
• Great Value: Guests often highlight the exceptional value for money the hotel provides.

3. Room Quality

The hotel features 99 to 111 elegantly appointed and beautifully designed rooms, renovated as recently as 2021. Rooms are described as spacious, comfortable, and clean, ensuring a good night's sleep. They are tastefully furnished with modern amenities, including air conditioning, free Wi-Fi, a mini-fridge bar, tea and coffee-making facilities, a personal safe, and a work desk. Many rooms offer balconies and private bathrooms, with upmarket options featuring soaking tubs. The design incorporates fresh flowers, teal color accents, and recessed lighting. Soundproofed rooms with soundproof windows contribute to a peaceful stay.

4. Dining Experience

Dining at the New Orient Hotel Da Nang is considered a delightful experience.

• Breakfast: The hotel serves a fantastic buffet breakfast with a great selection, including a variety of delectable dishes from around the world, Asian cuisine, local specialties, warm dishes, and fresh fruits. A continental breakfast is also available. While generally praised, one review did mention breakfast being "disappointed."
• Restaurants & Bars: The hotel offers a range of dining facilities, including Italian restaurant Bistecca, and a poolside bar. Guests have praised the delightful food, with each dish surpassing expectations. There is also the OQ Lounge Pub DnD for drinks and entertainment.

5. Service & Staff

The service and staff at New Orient Hotel Da Nang consistently receive glowing reviews. Guests repeatedly commend the staff for being friendly, professional, helpful, cooperative, and supportive. Specific individuals like Anh, Lua, Lucy, Jennie, Rose, and Felix have been singled out for their exceptional hospitality and attentiveness, assisting with everything from general requests to arranging trips to attractions like Ba Na Hills and Hoi An. The service is often described as outstanding and unlike what guests have experienced in other countries.

6. Location & Accessibility

The hotel boasts a prime and central location in Da Nang, situated just 1 km from the city center and a 10-minute drive from Da Nang International Airport. It offers easy accessibility to iconic landmarks such as the Han River Bridge, Dragon Bridge, and Han Market. The Museum of Da Nang is also within a few blocks, and the hotel is a 6-minute walk from TRE Boutique Massage. Public transport options, including local bus services and the Da Nang Bus Station, are easily accessible, connecting guests to attractions like the Marble Mountains and My Khe Beach.

7. Value & Pricing

New Orient Hotel Da Nang is highly regarded for its exceptional value for money. With an average price of around $55 per night, it provides great value compared to the city's average room rate of $74. The typical room rate in the past month was approximately 1,187,877.2 VND (around $48 USD), which is lower than the city's average of 1,563,631.59 VND (around $64 USD).

8. Common Complaints

While overall feedback is overwhelmingly positive, a few minor points of criticism have been noted:

• Gym Size: One guest mentioned the gym being "a bit small."
• Breakfast Disappointment: An isolated review indicated disappointment with the breakfast, though this is contrary to the general positive feedback on dining.

It's important to note that these seem to be isolated comments, and the vast majority of reviews highlight a highly satisfying guest experience.

Sources

1. michelin.com
2. agoda.com
3. makemytrip.com
4. booking.com
5. neworienthoteldanang.com
6. danang-hotels.com
7. agoda.com
8. hoteldanang.net
9. trip.com