NABOA Hotel Tulum

NABOA Hotel Tulum: A Harmonious Michelin-Key Selected Jungle Retreat

NABOA Hotel Tulum, a distinguished Michelin Key-selected property nestled in the heart of the Tulum jungle, consistently earns high praise for its serene ambiance, exquisite design, and exceptional service. Guests frequently describe their stays as unforgettable, highlighting the hotel as a hidden gem offering an authentic high-end experience rooted in local craftsmanship and a philosophy of "slow living."

1. Overall Rating & Sentiment

The overall rating for NABOA Hotel Tulum is overwhelmingly positive, with many guests awarding it perfect scores and describing it as "exceptional" and "phenomenal." The sentiment is one of profound satisfaction, with visitors often extending their stays due to the comfort and welcoming atmosphere. Its selection by the Michelin Guide further underscores its reputation for quality and a truly remarkable guest experience.

2. Key Highlights

Guests consistently rave about several key aspects of NABOA Hotel Tulum. The property's design is frequently lauded as beautiful, blending modern luxury with natural surroundings and traditional materials to create a soulful and calming aesthetic. The delicious food, friendly and attentive staff, and the quiet, peaceful atmosphere are also recurring highlights. The hotel offers a sense of privacy and a focus on unwinding and rejuvenation, making it an ideal escape from the hustle and bustle. Amenities such as an infinity swimming pool, lush gardens, a spacious terrace, and a wellness center contribute to a luxurious and relaxing stay.

3. Room Quality

NABOA Hotel Tulum features 10 exquisitely private suites that are solidly built and thoughtfully designed. The rooms are described as spacious, comfortable, spotless, and well-designed, with high-quality fixtures and furnishings that achieve a bohemian-luxe vibe without compromising comfort. Many suites boast open spaces and some even feature indoor-outdoor bathrooms, enhancing the connection with nature. Standard amenities include air conditioning, a minibar, flat-screen TV with satellite channels, a wardrobe, writing table, and a balcony or terrace with garden or pool views.

4. Dining Experience

The hotel's modern restaurant, LU_LO, and cocktail bar offer a compelling argument for a night in. The dining experience is consistently praised, with the food described as "delicious," "amazing," "thoughtful," and "nourishing." Guests appreciate that the meals are not overly expensive. The restaurant serves brunch, lunch, and dinner, and breakfast is particularly highlighted as delicious, with attentive staff. The head chef is credited with creating an exceptional menu.

5. Service & Staff

The service and staff at NABOA Hotel Tulum are consistently a major highlight. Guests describe the team as "friendly," "attentive," "kind," "welcoming," and "genuine," often going "above and beyond" to ensure a comfortable and memorable stay. Many feel a sense of being truly cared for and at home, contributing significantly to the hotel's relaxing atmosphere. One reviewer noted that while staff might be "village people," their efforts and warmth are commendable.

6. Location & Accessibility

NABOA Hotel Tulum is ideally situated in the heart of the Tulum jungle, offering a quiet and peaceful escape away from the busy tourist areas. While providing tranquility, it remains relatively close to key attractions. The Tulum Archaeological Site is approximately 5-6 miles (6 km) away, and Tulum Beach is about 2.5 miles (4.1 km) distant. Other nearby attractions include Holistika Art Walk (1.6 miles/2.6 km) and Parque Nacional Tulum (2.3 miles/3.7 km).

However, due to its secluded location, walking to town or the beach is not practical, and guests will need to use a car or taxis. Taxis to Tulum centro can cost around 300 pesos (approximately 12 quid). The roads immediately surrounding the property have been mentioned as being in poor condition. The hotel offers free private parking on-site, and a paid airport shuttle service and car hire are available, with Tulum International Airport located approximately 24 miles (38.6 km) away.

7. Value & Pricing

Guests generally consider NABOA Hotel Tulum to offer great value for money, especially given the high-end experience and exceptional service. Prices for a 1-night stay for two adults typically start from around $221.75 to $248, excluding taxes and fees.

8. Common Complaints

While overwhelmingly positive, a few minor points have been raised by guests. One isolated comment noted that music by the pool was occasionally too loud. Another guest experienced a power outage, though this was believed to be a broader issue affecting the entire area rather than just the hotel. The most common practical consideration, rather than a complaint about the hotel itself, is the necessity of having a mode of transport (car or taxi) to explore Tulum's town center and beaches, as the hotel's jungle location is not conducive to walking.

Sources

1. wanderlog.com
2. naboahotels.com
3. tablethotels.com
4. booking.com
5. expedia.com
6. michelin.com
7. booking.com
8. booking.com
9. tulumtownhotels.com
10. hotels-quintana-roo.com