Malmaison Aberdeen

Malmaison Aberdeen: A Comprehensive Review (Michelin Key Selected Property)

Malmaison Aberdeen consistently offers a luxurious and stylish experience, earning its distinction as a Michelin Key Selected property. Guests frequently praise its distinctive design, comfortable rooms, and exceptional dining, making it a highly regarded destination in Aberdeen.

1. Overall Rating & Sentiment

The general consensus for Malmaison Aberdeen is overwhelmingly positive, with many guests rating their stays as "Exceptional" or "Superb." Review scores frequently hit 9.0 and 10.0 out of 10, reflecting high satisfaction. The sentiment is consistently one of delight and contentment, with visitors often highlighting a sense of luxury and relaxation.

2. Key Highlights

Guests consistently love several aspects of Malmaison Aberdeen:

• Design & Atmosphere: The hotel is celebrated for its "dark and swanky" aesthetic, featuring "chic mixtures of classic décor and modern coloring" that create an atmosphere of decadence. The "Scottish boutique" elements and deep colors contribute to a luxurious feel throughout.
• Service & Staff: The staff are frequently described as "lovely," "friendly," "excellent," and "very welcoming," with many guests appreciating their attentiveness and professionalism.
• Dining & Bar: The on-site Chez Mal Brasserie, bar, and Whisky Snug are significant draws, providing "exceptional" food and a vibrant atmosphere.
• Comfort: Rooms are consistently noted for being comfortable and spotless, with "super comfortable" beds.

3. Room Quality

Malmaison Aberdeen's rooms are a key highlight, often exceeding guest expectations. They are described as "spacious and comfortable," featuring "updated and contemporary" décor. Each room boasts unique design differences within the consistent luxurious theme. Guests have been delighted by unexpected upgrades to "absolutely gorgeous" suites. Rooms provide excellent amenities, including an "excellent range of free toiletries" and opportunities for relaxing baths.

4. Dining Experience

The dining experience at Malmaison Aberdeen receives high praise. The Chez Mal Brasserie serves British cuisine for breakfast, lunch, and dinner, with guests describing the food as "delicious" and "exceptional." Dishes are often noted for being "classic with a contemporary twist and excellent taste." While some find the food "a little pricey," the quality is generally considered worth it. Breakfast, in particular, is highlighted as excellent. The hotel also features a popular bar and a distinctive Whisky Snug, adding to the culinary and social offerings.

5. Service & Staff

The staff at Malmaison Aberdeen are a recurring point of positive feedback. They are consistently described as "friendly," "attentive," "lovely," and "very welcoming." Guests appreciate their professionalism and the excellent service provided from arrival to departure. One reviewer specifically lauded a therapist at the spa as "probably the best masseuse I have had experience by far."

6. Location & Accessibility

Malmaison Aberdeen is situated in the city's West End, offering a convenient and central location. It's ideal for visiting Aberdeen's sights and is within a 10-minute drive of attractions like Union Square Shopping Centre and the University of Aberdeen. The hotel provides on-site parking, though this can sometimes be a "bun fight" due to limited spaces. It's approximately a 20-30 minute drive from Aberdeen Airport, with a taxi costing around £25.

7. Value & Pricing

Guests often consider Malmaison Aberdeen to offer "great value for money," especially when taking advantage of package deals. While some food items are noted as "a little pricey," the overall quality of the experience often justifies the cost. The hotel is perceived as providing "London-quality" accommodation in Aberdeen's market, suggesting a higher-end boutique experience that many find to be a worthwhile investment.

8. Common Complaints

While feedback is largely positive, some recurring issues have been noted:

• Parking: The limited number of parking spaces can lead to a "bun fight" for guests, which is a common point of frustration.
• Spa Facilities: On occasion, spa facilities like the steam room have been reported as not working, disappointing guests who arrived early to use them.
• EV Charging: There is no facility for electric vehicle charging within a reasonable distance of the hotel.

Sources

1. booking.com
2. agoda.com
3. hotels.com
4. theayelife.com
5. michelin.com
6. michelin.com
7. michelin.com
8. spabreaks.com