Les Cîmes
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Hotel Details
Location
Les Cîmes · Le Grand Bornand, France
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Expert Review: Les Cîmes
Les Cîmes, Le Grand Bornand: A Michelin Key Selected Alpine Gem
Les Cîmes, a charming chalet-hotel nestled in the heart of Le Grand-Bornand, has garnered significant acclaim, earning its place as a Michelin Key Selected property. Guests consistently praise its authentic Alpine atmosphere, exceptional service, and prime location, making it a highly recommended destination for those seeking comfort and tranquility in the mountains.
Overall Rating & Sentiment
The general consensus for Les Cîmes is overwhelmingly positive, boasting an "Excellent" satisfaction rating of 92% based on over 500 reviews across various platforms. Guests frequently describe their stays as "very good," "perfect," and a "dream stay". The sentiment highlights a warm, welcoming, and memorable experience.
Key Highlights
Guests consistently laud the hotel's warm welcome and the exceptionally friendly and attentive staff. The authentic chalet design and cozy atmosphere are frequently mentioned, contributing to a sense of well-being and disconnection from daily life. Its privileged location, both in the village and near the ski slopes, is a major draw. The hotel's spa facilities, including a sauna, hammam, and hot tub, are also a significant highlight for relaxation after a day in the mountains. Furthermore, the excellent breakfast receives high praise from numerous visitors.
Room Quality
Les Cîmes offers 5 rooms and 3 suites, each designed to provide comfort and pleasure amidst the mountains. The accommodations are described as "cosy," "well-decorated," and "ravishing," retaining an "old-fashioned Alpine charm". Many rooms and suites feature balconies or terraces that offer beautiful mountain views, allowing guests to savor the majestic surroundings. Some superior suites also include private spa baths or hot tubs for an enhanced experience. However, some guests have noted that certain rooms can feel a bit cramped with "too much stuff," and a recurring minor criticism concerns the shower design in some bathrooms, where the lack of a fixed showerhead or proper shield can lead to water spilling onto the bathroom floor.
Dining Experience
The dining experience at Les Cîmes is a standout feature, particularly the breakfast. It is consistently lauded as "excellent," "delicious," and "remarkably varied and of quality". Guests particularly appreciate the homemade cakes, jams, local cold cuts, and cheeses offered. Beyond breakfast, the hotel also provides a popular brunch service, available by reservation, featuring a selection of local and homemade produce. A rustic lounge bar is also available, providing a perfect spot for après-ski drinks or a relaxing evening.
Service & Staff
The hospitality at Les Cîmes is frequently highlighted as a cornerstone of its appeal. Guests consistently describe the staff and owners as "extremely friendly," "warm," "attentive," and "professional". Many reviews commend their dedication to guest well-being and their flexibility, making visitors feel truly cared for. The team's recommendations for local restaurants are also appreciated.
Location & Accessibility
The hotel boasts an enviable location in Le Grand-Bornand, often described as being in the "heart of the village". It is exceptionally convenient for winter sports enthusiasts, situated just "100m from the slopes" in Chinaillon. Beyond skiing, Les Cîmes serves as an ideal base for exploring the Aravis mountains in warmer months, offering easy access to hiking and cycling routes, including the famous Col de la Colombière. It's also recognized as a great stopping point on the scenic Route des Grandes Alpes. Annecy is approximately 35 km away, making it accessible for day trips.
Value & Pricing
While many guests rate the price category positively, some feedback suggests that the breakfast, although excellent, can be "a bit expensive". There are also occasional comments regarding the "overall value for price," with some guests feeling that room size and amenities could be more competitive for the cost. Typical pricing for a double room starts from approximately €149.00 to €159.00 (room only), with breakfast options pushing the price higher, such as €199.00 for a double room with breakfast.
Common Complaints
Despite the overwhelmingly positive reviews, a few recurring issues have been mentioned by guests. The most specific complaint pertains to the design of some showers, where the lack of a fixed head or a proper screen can result in water splashing throughout the bathroom. Another minor point raised by a guest was the feeling of a room being "equiped with too much stuff which gave us little room to move inside". While the breakfast is highly praised, some guests find it to be "a bit expensive" when offered separately. Additionally, one review mentioned general "issues with bed comfort" and "overall value for price" concerning room size and amenities.
Sources
Google Reviews
163 reviews
Recent Guest Reviews
Sanjib Dhar
The most charming, pleasant hotel I have ever stayed in. Staff were amazing and the hotel is in a great location for skiing
Response from the owner
Dear Sanjib<br><br>We do thank you for your very gentle message ! <br>The satisfaction of our guests is our main concern, we are deeply happy you enjoyed your stay with us and our ski resort.<br>We ar...
Janet Partridge
This is our third visit and we love it at Les Cimes. The rooms are cosy and the ambience is lovely. The staff are excellent and can't do enough to help. Breakfast is a big hit with our party, not to mention cocktail hour and purchases are always made at the shop. All in all an amazing experience. We'll be back!
Response from the owner
Dear Mrs. Partridge<br><br>We would like to thank you for your warm comment, which we will share with our entire team. We are delighted that you liked everything about us, from morning to night. It wa...
Mathilde Perot
Love this place! Staff is incredible and the sweetest! The shop is filled with amazing clothes. The Spa is awesome and massages are great. My favorite remains the brunch!!!! SO good you'll come everyday!!! (picture is a view from the balcony)
Dan Martyr
Fantastic place! Booked a weekend here last minute, staff helped arrange everything including how to arrive, lift passes, parking, late night access. Fluent english :) Hotel itself is fantastic, very alpine and room had a fantastic balcony looking out towards the pistes, best view I've had in a ski resort. Spa was great for relaxing after a day of skiing, and nice warm dry boots in the morning ...
Nikolay Sokolov
We have just returned from a weekend getaway at the Les Cimes Hotel. The experience was fantastic! The rooms were clean, comfortable and cozy. Hotel staff was very welcoming and friendy.
Response from the owner
Dear Guest, Thank you for evaluating your stay with us at Hôtel Chalet Les Cimes****. We hope to have the opportunity to welcome you again at Le Chinaillon.
Hélène
A pretty hotel in a small village with a great breakfast in a cosy "alpine deco" - room. Furniture in our room (mattresses, chairs) were somewhat worn-out and one might get a bit of a back pain from the beds.
