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La Maison Palmier

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La Maison Palmier - Selected hotel in Abidjan, Côte d'Ivoire

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Hotel Details

Location

Rue des Jardins, Abidjan, Côte d'Ivoire

Côte d'Ivoire, Africa

Location

La Maison Palmier · Abidjan, Côte d'Ivoire

Key Highlights

  • Exceptional Customer Service: Attentive, friendly, professional, and welcoming staff are frequently mentioned as a standout feature, contributing significantly to a memorable stay.
  • Food Quality vs. Price: A few guests have mentioned that the food quality, while good, might not always perfectly align with the price point for all dining options beyond breakfast.

Expert Review: La Maison Palmier

La Maison Palmier, Abidjan: A Michelin Key Selected Oasis of Luxury

La Maison Palmier in Abidjan, a Michelin Key Selected property and a member of Design Hotels, consistently garners high praise for its luxurious ambiance, exceptional service, and sophisticated design, offering a tranquil retreat in the vibrant city of Abidjan.

1. Overall Rating & Sentiment

The general consensus for La Maison Palmier is overwhelmingly positive, with an impressive overall rating of 9.0 out of 10, often described as "wonderful" by guests. Visitors frequently highlight the hotel as an unexpected oasis of luxury and tranquility, a beautiful establishment that offers a truly relaxing experience.

2. Key Highlights

Guests consistently rave about several key aspects of La Maison Palmier:

  • Ambiance & Design: The hotel is celebrated for its stunning contemporary design blended with tropical elements, featuring lush greenery, over 200 varieties of palm trees, terrazzo floors, local art, and bespoke carpets, creating a serene and inviting atmosphere. It's described as a "leafy oasis" and Abidjan's first boutique hotel.
  • Exceptional Customer Service: Attentive, friendly, professional, and welcoming staff are frequently mentioned as a standout feature, contributing significantly to a memorable stay.
  • Amenities: The facilities are highly rated at 9.2, with guests particularly enjoying the gorgeous outdoor swimming pool, well-equipped 24-hour gym (where guests can connect their music), and spa and wellness center offering treatments from Biologique Recherche.

3. Room Quality

La Maison Palmier offers 72 well-appointed rooms and suites, ranging from Standard Single Rooms to Presidential Suites. Guests consistently find the rooms spacious, comfortable, and well-designed. Rooms feature air conditioning, private bathrooms, free toiletries, garden views, flat-screen TVs, refrigerators, and complimentary Wi-Fi. The interior design blends sophisticated lines with Old World details and local artwork. Guestrooms are warm and welcoming, boasting expansive garden-view windows, bespoke furnishings, wood paneling, and terrazzo floors. Bathrooms are light-filled and styled with cream and sage-colored tiles and Art Deco-influenced mirrors. Hypo-allergenic bedding, Egyptian cotton sheets, pillowtop mattresses, and laptop-compatible safes further enhance comfort.

4. Dining Experience

The hotel's restaurant, Le Bistrot Palmier, offers French, Mediterranean, and seafood cuisine, with an international staff overseen by renowned French chef Matthieu Gasnier. Guests have praised the delicious food and quality of the restaurant, considering it among the best in Abidjan. Breakfast is consistently described as amazing, simple, and delicious. While some guests found breakfast adequate but not memorable, the overall sentiment regarding dining is positive. Cocktails at the bar are also highly rated.

5. Service & Staff

The service and staff receive exceptional marks, rated at 9.4. Guests describe the staff as extremely professional, respectful, welcoming, helpful, and attentive. Many reviewers emphasize feeling "like at home" due to the warm hospitality. The efficient and rapid service is frequently highlighted.

6. Location & Accessibility

Located in the leafy residential enclave of Cocody, specifically Rue des Jardins X, Carrefour Duncan, La Maison Palmier offers a tranquil setting away from the city's high-rises. It's described as a quiet residential neighborhood. While it's an oasis removed from the bustle, it is still only about 15 minutes from the business center. The hotel provides a complimentary two-way airport shuttle service to/from Abidjan International Airport Felix-Houphouet-Boigny, which is approximately 19.6 km away, though traffic in Abidjan can impact travel times. Nearby attractions include Abidjan Zoo and Galerie Cecile Fakhoury.

7. Value & Pricing

With a value-for-money rating of 8.4, La Maison Palmier is recognized as a luxury option in Abidjan. While specific price ranges were not provided in the search results, the overall sentiment suggests that guests generally feel the experience justifies the cost, especially given the high quality of service, design, and amenities.

8. Common Complaints

While overwhelmingly positive, some minor criticisms have been noted:

  • Food Quality vs. Price: A few guests have mentioned that the food quality, while good, might not always perfectly align with the price point for all dining options beyond breakfast.
  • Potential Noise Issues: One review briefly mentioned potential noise issues, though this was not a widespread complaint.
  • Compact Pool Size: One reviewer described the pool as compact.

Sources

  1. booking.com
  2. 10xtravel.com
  3. traveloka.com
  4. marriott.com
  5. designhotels.com
  6. tablethotels.com
  7. booking.com
  8. agoda.com
  9. expedia.com
  10. lamaisonpalmier.com
  11. hotelabidjan.net
  12. marriott.com
  13. milesopedia.com
  14. hotels.com

Points to Consider

  • While overwhelmingly positive, some minor criticisms have been noted:
  • Potential Noise Issues: One review briefly mentioned potential noise issues, though this was not a widespread complaint.

Google Reviews

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4.5

528 reviews

Recent Guest Reviews

K. Moya

Local Guidea month ago

A BIG YES! I really enjoyed my stay at La Maison Palmier! The service was excellent. The staff responded to our every need and were flexible with our requests. Dinner options were great, perhaps slightly overpriced for the portions. The breakfast was delightful (minus the horrible hot chocolate) lots of fresh ingredients and options for a full and healthy breakfast. The rooms are stunning! The pl...

Response from the owner

Dear Moya,<br><br>Thank you for your kind appreciation and for your stay with us. We really appreciate the fact that you took your time to give us detailed and precious feedback. We would be pleased t...

Alexandra Torres-Ribeiro

Local Guide3 months ago

Really enjoyed my 4 nights stay. The overall hotel design is beautiful, you feel like in a little jungle oasis. The place isn’t too big; makes it more intimate, cozy. It’s relaxing. My room was also pretty, aesthetically speaking. Comfortable bed, and the room was always tidy. Really gives good vibes. The breakfast was excellent. Great variety and quality. And most importantly: good coffee! Als...

Response from the owner

Dear Mrs TORRES-RIBEIRO,<br><br>Thank you very much for this kind and motivating appreciation.<br><br>We are very pleased to learn that you've been satisfied with our services and enjoyed your experie...

Maria Kolobova

Local Guidea month ago

A real oasis in Abidjan! A bit far up North in an empty neighborhood, but ideal for a relaxing getaway from the hectic city. Great cocktails; modern, comfortable, quiet rooms; stylish decor and lovely pool area.

Response from the owner

Dear Maria,<br><br>Thank you for your kind appreciation and for your stay with us. We really appreciate the fact that you took your time to give us detailed and precious feedback. We would be pleased ...

l2etranger

Local Guide7 months ago

This location is the best in every aspect of the dining experience. I just went there few times with friends and family and the atmosphere, the ambiance, the welcoming hospitality from the people,...amazing. I kinda was caught by surprise with the friendliness through out the time spent there with the group of people we were in such a select establishment. Great food and music in quite a cozy and...

Response from the owner

Dear guest,<br><br>Thank you very much for this kind and motivating appreciation.<br><br>Your feedback is precious to us and it is a great pleasure to learn that our services are appreciated.<br><br>...

shaun hodgins

Local GuideEdited 6 months ago

Hands down the best hotel and customer service in the region. The staff and services provided have created a truly memorable experience. I can’t thank the team enough for making me feel like family over the past year. Their warmth, professionalism, and attention to detail set a standard that’s hard to match.

Response from the owner

Dear Mr HODGINS,<br><br>Thank you very much for your comment and for choosing La Maison Palmier.<br><br>It is a great pleasure to have you as a guest and to learn that our ervices are appreciated.<br>...

Céline A.

Local GuideEdited 10 months ago

The restaurant still offers fresh, flavorful and well-balanced meals. Easter brunch was excellent. Cocktails are crafted to perfection. Review from 2 years ago: came here for lunch and had a pleasant experience. They offered a lunch prix-fix menu which I appreciated. The food was fresh, tasty and nicely presented. The portion sizes are perfect for me, but likely too small for the average ivorian....

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