La Chartreuse Haut-Bailly

La Chartreuse Haut-Bailly, a Michelin Key Selected property nestled in the picturesque vineyards of Léognan, Bordeaux, offers guests a truly enchanting and luxurious experience. Formerly known as Château Le Pape, this beautifully restored 18th-century chateau is consistently lauded for its tranquility, elegance, and exceptional service.

1. Overall Rating & Sentiment

La Chartreuse Haut-Bailly garners an exceptional reputation, with impressive overall ratings of 9.4 and 9.5 out of 10 from guests. The overwhelming sentiment is one of delight and satisfaction, with visitors frequently praising its serene atmosphere, refined charm, and the feeling of being immersed in a world of luxury.

2. Key Highlights

Guests consistently rave about the impeccable charm of the property, characterized by its classic 18th-century architecture, lush gardens, and vineyards stretching as far as the eye can see. Key highlights include the exceptional service, a sense of tranquility and elegance, and the property's array of amenities. These include an outdoor infinity pool with vineyard views, complimentary Wi-Fi, free parking, and free bike rentals, allowing guests to explore the beautiful wine country. The opportunity to unwind with a massage or explore the attached winery are also significant draws.

3. Room Quality

The rooms at La Chartreuse Haut-Bailly are described as tastefully decorated, blending modern comforts with traditional French elegance. Guests appreciate the spacious, beautiful, and very comfortable accommodations, featuring premium bedding, air conditioning, free Wi-Fi, and safes. Additional thoughtful touches include bathrobes, slippers, and soundproofing, ensuring a serene atmosphere. Room options vary from Double to Family, with sizes ranging from 29 m² to 58 m², and some offer charming views of the park, garden, or vineyards.

4. Dining Experience

A highly-rated continental buffet breakfast (scoring 9.2 from guest reviews) is served daily, often on a terrace overlooking the vineyards, and is praised for its quality and variety, including homemade products. For a more elaborate culinary experience, guests have the unique opportunity to enjoy a gastronomic lunch at La Table Privée of Château Haut-Bailly, located nearby, which can be preceded by a private tour and tasting of the estate's wines.

5. Service & Staff

The service and staff receive consistent accolades, described as exceptional, attentive, friendly, warm, and welcoming. Guests frequently mention feeling like royalty due to the personalized attention. The manager, Nicholas, is specifically noted for his amazing job, being very attentive and helpful, and ensuring every detail of the stay is tailored to perfection.

6. Location & Accessibility

La Chartreuse Haut-Bailly is ideally situated amidst the stunning vineyards of Léognan, placing guests in the heart of Bordeaux's renowned wine region. It offers a discreet and peaceful retreat, approximately 1.6 miles from the center of Léognan and about 800 meters from Château Haut-Bailly. While offering a tranquil escape, it remains accessible, with Bordeaux-Mérignac Airport located 19 km away and central Bordeaux attractions such as the Stone Bridge and Bordeaux Cathedral approximately 16 km distant. Free parking is available on-site, but it is important to note that the property does not have elevators, with upper floors accessible only by stairs.

7. Value & Pricing

The property is generally considered to offer good value for money, reflected in a guest rating of 9.3 for this aspect. Room rates typically start from approximately €235 to €349. Guests should be aware of potential additional fees, such as €40 per night for an extra bed for children aged 3-12, and possible charges for late check-in or check-out.

8. Common Complaints

While overwhelmingly positive, one review out of 19 on Expedia provided a "Terrible" rating, though specific details of the complaint were not readily available. A minor point of criticism that might affect some guests is the lack of elevators, meaning upper floors are only accessible via stairs. No other recurring issues or widespread criticisms are highlighted in guest feedback.

Sources

1. agoda.com
2. hotels.com
3. expedia.com
4. booking.com
5. booking.com
6. haut-bailly.com
7. haut-bailly.com
8. bordeaux-tourism.co.uk