Kimpton Schofield Hotel

The Kimpton Schofield Hotel in Cleveland, a Michelin Key Selected property, generally receives high praise for its prime location, exceptional service, and boutique charm. Guests consistently commend the hotel's blend of historic elegance and modern amenities, making it a popular choice for both business and leisure travelers.

Overall Rating & Sentiment

The general consensus for the Kimpton Schofield Hotel is overwhelmingly positive, with an average rating often falling in the "Very Good" to "Great" range. On platforms like Booking.com, it holds an 8.0 rating, while the Michelin Guide provides a high score of 17.7 out of 20, based on verified guest reviews. Many guests describe their stays as exceptional, highlighting the hotel as a "perfect weekend getaway spot".

Key Highlights

Guests frequently laud several aspects of the Kimpton Schofield Hotel. Its location is a standout feature, offering easy walking access to major attractions. The friendly and helpful staff consistently receive numerous compliments for their attentiveness and politeness. The design of the hotel, which tastefully blends the building's 1902 Victorian facade with a cool, classic, and modern interior, is also a significant draw, featuring pale wood, dark slate, linen sofas, and copper accents. Amenities like the complimentary nightly wine hour and morning coffee/tea service are well-loved Kimpton hallmarks. The hotel's strong pet-friendly policy, offering treats, beds, and bowls, further enhances its appeal.

Room Quality

Rooms at the Kimpton Schofield Hotel are generally described as spacious, clean, and comfortable. Guests particularly appreciate the supremely comfortable pillow-top beds and silky, smooth Frette linens, ensuring a restful night's sleep. The bathrooms are often highlighted for their beauty, featuring open shower concepts with excellent water pressure and luxury Atelier Bloem bath amenities. While the design is largely modern and understated, with artistic touches like Victorian-era light boxes and plants, a few recent reviews have suggested that some rooms and amenities might be starting to feel slightly dated.

Dining Experience

The hotel's on-site restaurant, Betts, serves classic American dishes with an emphasis on fresh, quality, and locally sourced ingredients. Breakfast and weekend brunch are particularly popular with both hotel guests and locals, with the "Bubbie's board" (an assemble-your-own salmon bagel platter) being a signature item. The service at Betts is noted as swift, and the food quality is generally described as decent to gourmet. The craft cocktail bar is a lively spot, especially during happy hour.

Service & Staff

The service and staff at the Kimpton Schofield Hotel consistently receive exceptional feedback. Guests frequently describe the team as amazing, attentive, exceptionally helpful, and very friendly. From front desk interactions to valet service, the hospitality is a key reason many guests enjoy their stay and express a desire to return.

Location & Accessibility

The Kimpton Schofield Hotel boasts an excellent downtown Cleveland location at the corner of East 9th and Euclid. This central position allows guests to easily walk to numerous major attractions, including Rocket Mortgage FieldHouse, Progressive Field, the Rock and Roll Hall of Fame (about a 10-minute walk), and Playhouse Square. Conveniently, a Heinen's Grocery Store, known for its local produce and prepared foods, is located directly opposite the hotel. Public transport options are also accessible, with the Tower City - Public Square underground station about a 10-minute walk away.

Value & Pricing

While some older reviews praise the Kimpton Schofield Hotel for offering "great value for the money", more recent feedback indicates some guest dissatisfaction regarding value, particularly concerning parking fees and limited breakfast options. Standard rooms can range from approximately $199 to $395 per night, with suites ranging from $418 to $524. Average weeknight prices are around $212, and weekend nights average $222. Valet parking is available but comes with a significant fee, typically $52 plus tax per night, with additional charges for oversized vehicles.

Common Complaints

Despite the high satisfaction, some recurring issues are mentioned by guests. Noise levels from the street are a frequent concern, with some guests recommending a white noise machine for a better night's sleep. The valet parking fees are also a common point of criticism, with some guests finding them exorbitant and others opting for nearby parking garages as a more affordable alternative. Occasionally, guests have expressed minor dissatisfactions with service quality and limited breakfast options. One guest reported a cleanliness issue with a piece of used chewing gum in their room and found some amenities to be a little dated.

Sources

1. michelin.com
2. booking.com
3. travelupdate.com
4. clevelandboutiquehotels.com
5. kayak.com
6. clevelandtophotels.com
7. luxurylifestylemag.co.uk