HUP Hotel

HUP Hotel in Mierlo, Netherlands, a Michelin Key Selected property, is widely acclaimed as a vibrant and highly family-friendly destination, particularly noted for its extensive sports and leisure facilities.

1. Overall Rating & Sentiment

HUP Hotel generally receives a "Very Good" rating, with an average score of 8.5 out of 10 based on over 1,000 reviews. The overall sentiment is overwhelmingly positive, with guests frequently highlighting the fun atmosphere and diverse activities available for all ages.

2. Key Highlights

Guests consistently praise HUP Hotel for its exceptional facilities, which include a sprawling sport center, indoor swimming pool, sauna, and bowling alleys. The unique and unusual interior design, often featuring a sporty theme, contributes to a fun and engaging atmosphere. The hotel is also lauded for being incredibly family-friendly, offering numerous activities for children, including free access to Monkey Town, a kids' club, and an indoor play area. Excellent breakfast is another recurring highlight.

3. Room Quality

The rooms at HUP Hotel are described as spacious, clean, and comfortable, featuring satellite TV, a work desk, and tea/coffee making facilities. Many rooms are decorated with a colorful, sportive theme, reflecting the hotel's overall ambiance. Family rooms, such as the Club Family room, are well-regarded for their thoughtful layout, often including bunk beds with individual TVs for children and large bathrooms with unique designs, like a football-motif floor. However, some guests have found the beds to be too soft and reported issues with low water pressure in showers. While generally clean, occasional mentions of dust or cobwebs have appeared in reviews. All rooms are equipped with air conditioning and free high-speed Wi-Fi.

4. Dining Experience

The dining experience at HUP Hotel is a strong point, with breakfast consistently receiving high praise. An extensive breakfast buffet is always included with the stay, offering a wide variety of options such as scrambled eggs, fresh bread, savory and sweet fillings, fruit, and cereal, with live cooking stations for fresh eggs. For dinner, guests can choose between Restaurant HUP EET for à la carte dishes and the informal BOWL & GRILL, where they can grill their own meat at the table. The sports bar is also noted for its good quality and reasonably priced food. However, some guests have mentioned limited options for lunch.

5. Service & Staff

The staff at HUP Hotel is frequently commended for their exceptional hospitality. Guests describe them as very friendly, helpful, kind, and polite, contributing significantly to a positive stay.

6. Location & Accessibility

HUP Hotel is situated in Mierlo, approximately a 20-minute drive from Eindhoven. It's conveniently located about 10 minutes by car from the center of Helmond and 15 minutes from the Dierenrijk Europa zoo. For nature enthusiasts, the Strabrechtse Heide is just 5 km away. The hotel offers a large private parking lot, though a fee of €7 per night applies for hotel guests (day guests using sports or meeting facilities park for free). Electric car charging stations are also available.

7. Value & Pricing

HUP Hotel scores 7.9 for value for money. While specific prices vary, a 1-night stay for two adults can start from approximately $128.49, excluding taxes and fees. The hotel often offers discounts for longer stays, with an 8% discount for two nights and an additional 15% for three or more nights. The inclusion of an extensive breakfast and access to a vast array of sports and leisure facilities often contributes to guests feeling they receive good value for the cost.

8. Common Complaints

While generally well-received, some recurring issues mentioned by guests include occasional concerns about room cleanliness, such as dusty areas or cobwebs. Some guests have found the beds to be too soft and have experienced low water pressure in the showers. The parking fee for hotel guests, especially when day guests can park for free, has been a point of minor criticism. Limited lunch options compared to the well-regarded breakfast and dinner have also been noted. Additionally, some reviews mention that the rooms might not be well sound-insulated, which could lead to disturbances from neighboring rooms.

Sources

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