Hotel EME Catedral Mercer
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Hotel Details
Location
Hotel EME Catedral Mercer · Sevilla, Spain
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Key Highlights
- ✓Exceptional Location: Situated directly next to Seville Cathedral and the Giralda, the hotel offers unparalleled views and immediate access to major attractions.
- ✓Modern Design within Historic Architecture: The hotel beautifully blends contemporary design with its historic 16th-century façade and classic Andalusian courtyards.
- ✓Excellent Service: Numerous reviews praise the friendly, helpful, and professional staff.
Expert Review: Hotel EME Catedral Mercer
Hotel EME Catedral Mercer, a Michelin Key Selected property in Seville, Spain, consistently receives high praise for its exceptional location, stylish design, and attentive service, offering a luxurious and unique stay in the heart of the city.
1. Overall Rating & Sentiment
The general consensus for Hotel EME Catedral Mercer is overwhelmingly positive, with guests frequently describing their stays as "amazing," "perfect," and "unforgettable." It holds an average guest review score of 8.4 out of 10, with particularly high marks for location (9.7), staff (9.2), and comfort (9.0). The hotel is recognized by the Michelin Guide for a "very special stay."
2. Key Highlights
Guests consistently highlight several key aspects that make Hotel EME Catedral Mercer stand out:
- Exceptional Location: Situated directly next to Seville Cathedral and the Giralda, the hotel offers unparalleled views and immediate access to major attractions.
- Stunning Rooftop Pool & Bar: The panoramic rooftop terrace with a swimming pool and bar provides breathtaking views of the Cathedral and La Giralda, making it a popular spot for both guests and locals.
- Modern Design within Historic Architecture: The hotel beautifully blends contemporary design with its historic 16th-century façade and classic Andalusian courtyards.
- Excellent Service: Numerous reviews praise the friendly, helpful, and professional staff.
- Spa and Wellness Facilities: The hotel offers a spa with a thermal circuit, a 24-hour gym, and various treatments, providing a relaxing escape.
3. Room Quality
The 68 rooms at EME Catedral Mercer Hotel feature a modern design, with a stylish palette of cream, white, and black with red accents. Rooms are generally described as spacious and comfortable, with amenities such as flat-screen TVs, minibars, air conditioning, and free WiFi. Private bathrooms come with hairdryers. Some rooms offer balconies, while many boast striking views of the Giralda and the Cathedral. Higher-category rooms like Standard Rooms and Junior Suites may feature terraces with hot tubs and deep soaking tubs in the bathroom. Guests have noted complimentary touches like cava and chocolate-dipped strawberries upon arrival.
4. Dining Experience
The hotel offers a variety of dining options:
- Breakfast: A buffet breakfast is served daily, featuring natural juices, fresh fruits, artisan pastries, homemade yogurts, cheeses, cold cuts, and cakes. Guests can also order cooked-to-order dishes like scrambled eggs with mushrooms or smoked salmon and cream cheese omelettes. Breakfast can be enjoyed in the pleasant living room or via room service.
- Restaurants: EME Catedral Mercer features two main restaurants: Al Lado, offering Italian and Mediterranean cuisine, and Mi Arma, serving local cuisine with a terrace view of La Giralda.
- Bars: La Terraza del EME is the popular rooftop bar with panoramic views, and The Corner is a lobby bar perfect for a coffee or cocktail. There's also a tapas bar, La Esquina del Bacalao, offering alfresco dining on some evenings.
5. Service & Staff
Guest feedback consistently highlights the excellent service and wonderful staff. Many reviews mention the reception staff as being "amazing," "super friendly," and "exceptional," often going above and beyond to assist with site tour tickets and local information. The concierge service is also highly praised for being helpful with bookings and making stays hassle-free.
6. Location & Accessibility
The hotel boasts an "unbeatable" and "perfect" location in Seville's picturesque Santa Cruz district, directly facing the Seville Cathedral and just 197 feet from La Giralda. This central position allows guests to easily walk to major points of interest like the Royal Alcázar and the General Archive of the Indies, as well as exclusive shopping areas and various dining options. The hotel is approximately 20 minutes from Seville airport. Private parking is available.
7. Value & Pricing
Hotel EME Catedral Mercer is considered a luxury 5-star property, and its pricing reflects this. While specific prices fluctuate, average deals are around $270 per night, with recent lows found at $161 per night. May is typically the most expensive month to stay, with prices rising by an average of 40%, while February can see a 40% drop, making it the cheapest month. Guests generally feel the experience is worth the cost due to the prime location, luxurious facilities, and high level of service.
8. Common Complaints
While reviews are largely positive, some recurring issues or criticisms have been noted:
- Dim Room Lighting: Some guests have mentioned that the lighting in certain rooms can be dim.
- Noise from Rooftop Bar: Top-floor rooms may experience noise from the popular rooftop bar, especially for guests looking to sleep early. There have also been general complaints about lacking soundproofing throughout the hotel.
- Slow Bar Staff: One review mentioned the bar staff being "extremely slow."
- Pool Water Level: A minor complaint noted a very low pool water level, though this was in the context of extreme heat.
- Room Configuration: In some instances, the wardrobe has been reported as inaccessible due to furniture configuration, and some basic rooms overlooking courtyards may have limited natural light.
Sources
Points to Consider
- •While reviews are largely positive, some recurring issues or criticisms have been noted:
- •Pool Water Level: A minor complaint noted a very low pool water level, though this was in the context of extreme heat.
Google Reviews
2,571 reviews
Recent Guest Reviews
Kathy Rupp
The most wonderful and central place to stay for a 3 day visit! We were lucky enough to have a balcony room on the opposite side to the cathedral. It was still wonderful with gorgeous views of the little alleys and a lovely patio for relaxing in the afternoon sun. Comfortable and lovely bathtub! The rooftop bar was fun but after an initial drink we went exploring the tapas bars. The spa facilities...
Rosa Reyes
The staff is super rude, the rooms are super loud, you can hear everything from the street the whole night (because they don’t have sealed windows), the spa si falling apart, (debris is coming from the ceiling), the gym is NOT working, they offer “especial celebration decoration” and is just plastic petals, the whole hotel is a tourist trap. I don’t know how, a place like this is allowed to exist ...
Alisha S
This was, without question, the worst “5-star” hotel experience I’ve had anywhere in the world. The property suffers from shockingly poor soundproofing, sparsely furnished rooms, inconsistent service, and – most troubling – hostile and racially biased behavior from housekeeping staff. The suites facing the cathedral offer a stunning view, but the lack of sound insulation renders them nearly uninh...
Rob Laird
Many rooms face “inside” which can be very noisy as they open into a shared space for light. Great rooftop. Staff is very helpful. The scent they pump through the hotel is too much and out of touch with modern boutique hotels. Really takes away from the experience.
Pete Cogle
We stayed here for 4 nights in September 2025. What an amazing hotel in the perfect location to see the sights of Seville. The sky bars are very popular and open to the public although there is a doorman. The rooftop pool is great although not very warm. Obviously, being in the centre of town it could be noisy at night. We had a top floor room so the sky bar was directly above us. Being so close t...
Liliana Grosu
This hotel has a lovely terrace bar on 4 floor. We went for drinks and the amazing view. Service was quick, staff was very nice. Overall an excellent experience!
