Hotel BEI SCHUMANN

Hotel BEI SCHUMANN in Kirschau, Germany, a distinguished Michelin One-Key property, consistently receives exceptional guest feedback, solidifying its reputation as a premier luxury and wellness destination.

Overall Rating & Sentiment

The general consensus for Hotel BEI SCHUMANN is overwhelmingly positive, with guests frequently describing it as "exceptional" and a "dreamlike time out." Ratings on various platforms are consistently high, often in the 9 out of 10 range or higher, reflecting a superior guest experience. Its Michelin One-Key status underscores its recognition as a "very special stay."

Key Highlights

Guests consistently laud the hotel's expansive and impressive spa and wellness area, featuring nine saunas, indoor and outdoor pools, and even a unique "flying pool." The exceptional dining experiences, particularly the Italian restaurant and the extensive breakfast buffet, are frequently highlighted. The hotel's beautiful garden and lake, especially enjoyed during summer, contribute to its tranquil charm. Many guests appreciate the attentive and personalized "family-run" service.

Room Quality

The rooms at Hotel BEI SCHUMANN are described as stylish, individually decorated, and designed for comfort. They often feature blonde wood and warming textiles, reflecting the region's artisan heritage. Many accommodations boast captivating views of the undulating landscape, mountains, lake, or garden. The newer "Seeflügel" (lake wing) includes junior suites designed with sustainable eco-architecture and offers access to a suspended pool. Modern amenities such as free Wi-Fi, mini-bars, iPads, and flat-screen TVs are provided, with some suites even featuring private saunas or hot tubs.

Dining Experience

Hotel BEI SCHUMANN offers a diverse culinary landscape across its four on-site restaurants. The "Al Forno" Italian restaurant is highly praised for its excellent cuisine, including pizzas baked in an authentic stone oven. Breakfast is consistently described as "perfect" and "excellent," featuring a wide selection and a generous serving time until 12:00 PM. The "Gourmetrestaurant Juwel," set to reopen on April 1, 2026, is re-conceptualized to focus on regional, sustainable, and high-quality German cuisine with a relaxed, unpretentious service style. Other options include the "Weberstube" for regional cuisine and the "SPA-Restaurant Kirschgarten" for lighter wellness meals and breakfast. Guests can also enjoy drinks at the Kult-HIPPO bar, which offers an oriental ambiance with cocktails and shisha.

Service & Staff

The service and staff at Hotel BEI SCHUMANN receive consistent commendation for being "super," "very friendly," and "attentive." Guests frequently highlight the welcoming, family-like atmosphere, where staff are perceived as anticipating guests' needs and going above and beyond to ensure a comfortable stay. The professionalism and genuine hospitality of the team are recurring themes in positive feedback.

Location & Accessibility

Nestled in Kirschau, the hotel offers a tranquil retreat amid the picturesque green hills of Oberlausitz, approximately 150 meters from the town center. It serves as an ideal base for outdoor activities like cycling and hiking in the nearby Zittau Mountains, where guests can also explore charming listed timbered cottages. Attractions such as Monchswalder Berg and the UNESCO biosphere nature reserve are close by. Accessibility features include wheelchair-accessible parking, concierge, and registration desks. While Kirschau has a bus stop, the nearest train station is in Bautzen, about 10.4 km away, and Dresden Klotzsche airport is roughly a 52-minute drive.

Value & Pricing

As a 5-star superior property and a Michelin One-Key recipient, Hotel BEI SCHUMANN commands premium pricing. While specific rates fluctuate, typical nightly prices observed range from approximately $261 to upwards of $900 for various room types. Guests generally find the cost justifiable given the extensive amenities, high level of service, luxurious environment, and overall quality of the experience, often describing it as excellent value for the offering.

Common Complaints

Recurring complaints about Hotel BEI SCHUMANN are notably rare. The overwhelming sentiment in guest reviews is positive. Any minor issues mentioned are typically met with prompt attention and resolution by the hotel management, reflecting their commitment to guest satisfaction. One reviewer mentioned being disappointed but that it was addressed by the owner.

Sources

1. michelin.com
2. booking.com
3. trip.com
4. michelin.com
5. hotels.com
6. bei-schumann.de
7. holidaycheck.de
8. kayak.com
9. saxonyhotelsweb.com
10. planetofhotels.com
11. bei-schumann.de
12. youtube.com
13. bei-schumann.de
14. novacircle.com
15. restaurant-ranglisten.de
16. tageskarte.io
17. booking.com
18. youtube.com