Hospes Palacio de los Patos
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Hotel Details
Location
Granada
Spain, Europe
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Expert Review: Hospes Palacio de los Patos
Hospes Palacio de los Patos in Granada, a Michelin Key Selected property, consistently earns high praise for its luxurious ambiance, exceptional service, and striking design. It's widely regarded as a "wonderful" and "great" hotel, offering a top-tier experience in the heart of Granada.
1. Overall Rating & Sentiment
The overall sentiment for Hospes Palacio de los Patos is overwhelmingly positive, with guests frequently describing it as a "luxurious" and "stunning" hotel. It scores highly across various metrics, including food, service, and cleanliness, often receiving "exceptional" ratings from guests. The blend of historic grandeur and modern elegance contributes significantly to its appeal.
2. Key Highlights
Guests consistently laud several aspects of Hospes Palacio de los Patos. Its unique design, which seamlessly merges a beautifully restored 19th-century palace with a contemporary new annex, is a significant highlight. The service and staff are frequently described as excellent, attentive, and going "above and beyond" to ensure a pleasant stay. The hotel's central location in Granada and its serene atmosphere, including a garden with Arabian-style fountains, are also key attractions. The pristine spa facilities are another cherished amenity, offering a rejuvenating experience.
3. Room Quality
The rooms at Hospes Palacio de los Patos are excellently finished and offer two distinct design aesthetics. The rooms in the original 19th-century palace feature a contemporary take on the period look, with warm colors, designer furniture, mosaic floors, and original artistic ceiling drawings. In contrast, the rooms in the modern "Alabastro Building" annex are more minimalist and loft-style, characterized by bare walls and zen-flavored black wood furniture. Regardless of the style, rooms are described as spacious, clean, quiet, and filled with natural light. Standard amenities include air conditioning, flat-screen satellite TV, wooden floors, a safe, minibar, and private bathrooms equipped with a hairdryer, bathrobe, and slippers, along with complimentary Wi-Fi. Many guests have also appreciated complimentary room upgrades to beautiful and spacious suites.
4. Dining Experience
The hotel's Los Patos Restaurant is highly regarded for its delicate international dishes with an Andalusian influence, prepared using fresh, natural ingredients. The dining experience is often described as fine, with excellent food presentation and quality. Guests particularly enjoy the option of dining outdoors on the beautiful patio or garden terrace, creating a pleasant and relaxing atmosphere. Breakfast is noted as "wonderful" and is served buffet-style in the restaurant, with staff providing attentive service. The hotel also features a bar and offers 24-hour room service.
5. Service & Staff
The service and staff at Hospes Palacio de los Patos receive consistent commendation. Guests frequently highlight the staff's professionalism, friendliness, knowledge, and attentiveness. Many reviews mention staff going "above and beyond" with gestures such as offering room upgrades, welcome drinks, and personalized messages. The multilingual staff are also appreciated for their helpfulness and ability to provide a welcoming experience.
6. Location & Accessibility
Hospes Palacio de los Patos boasts an "excellent" and "very central" location in the historic center of Granada. It is conveniently situated within walking distance of many of Granada's main attractions and lively areas. The Granada Cathedral is approximately a 10-minute walk away, while the Alhambra can be reached in about 20 minutes on foot or a 10-minute taxi ride. While generally praised, some guests have noted that the location, despite being central, can be a "bit of a stroll" to some areas, and the immediate road outside can be noisy. For those arriving by car, valet parking is available for a daily fee. The hotel can also arrange airport transfers.
7. Value & Pricing
As a luxury boutique hotel and a Michelin Key Selected property, Hospes Palacio de los Patos commands a premium. While one review suggested rates are "a bit high for the area even by luxury hotel standards", others indicate it offers "luxury and elegance at an unbeatable price" for an average of $335 per room. Standard rooms can range from approximately $275 to $353, with suites typically priced between $504 and $563. It's important to note that breakfast is usually an additional charge, around €30.
8. Common Complaints
While overwhelmingly positive, some recurring minor criticisms have been noted by guests. The modern minimalist design of some rooms might be perceived as "a little cold" by certain visitors. Although centrally located, the road outside the hotel can be noisy, impacting the tranquility for some. One specific dining experience mentioned the garden service area felt "unwelcoming" due to its distance from the entrance. There have also been isolated instances of issues with discounts not being applied correctly at the restaurant. Additionally, some guests found the wooden floors in certain areas to be a bit noisy.
