Hacienda Uayamon

Hacienda Uayamon: A Michelin Key Selected Oasis of History and Luxury in the Campeche Jungle

Hacienda Uayamon in Campeche, Mexico, a distinguished Michelin Key Selected property, offers a truly unique and luxurious escape where history and nature intertwine. Guests consistently rate their overall experience as "wonderful" to "absolutely fantastic," with an average score often exceeding 9.0 for aspects like staff, comfort, and location. The general sentiment highlights a profound sense of tranquility, romantic ambiance, and an exceptional immersion into a beautifully restored 18th-century henequen plantation.

Key Highlights

Guests are consistently captivated by the hacienda's stunning grounds and architectural beauty, which masterfully blend ancient ruins with chic contemporary design and lush tropical vegetation. The magical swimming pool, set within the old machine room with pillars rising from the water, is a frequent highlight, offering a unique and elegant experience. The sense of stepping back in time while enjoying modern amenities is a core appeal. The knowledgeable staff, peaceful atmosphere, and opportunities for birdwatching tours also receive high praise. The Michelin Key selection itself signifies the hotel's commitment to "exceptional comfort and warm hospitality."

Room Quality

Hacienda Uayamon features just twelve palatial rooms and suites, ensuring an intimate and personalized stay. These accommodations are individual casitas, formerly staff housing, or sprawling suites located in the hacienda's old hospital building. Rooms are described as lovely, spacious, clean, and beautifully decorated, exuding colonial style with high wood-beamed ceilings and black and white tiled floors. Modern luxuries are seamlessly integrated, including sumptuous king beds wrapped in Egyptian cotton bedding, plush bathrobes and slippers, and pampering bath amenities. Many rooms offer garden views, patios, and private entrances. Suites boast expansive bathrooms with glass doors opening to private outdoor whirlpool tubs and outdoor lounge areas, perfect for relaxation. Some guests particularly appreciate the inclusion of hammocks for a "Mayan style" sleep.

Dining Experience

The on-site restaurant, located within the owner's former home, is celebrated for its gastronomy, with one guest suggesting it's "definitely worth a Michelin star". The menu creatively incorporates local ingredients, many of which are grown in the hacienda's own gardens. Guests can enjoy regional dishes like queso relleno, cochinita pibil, and relleno negro, slow-cooked in traditional Mayan methods. Breakfast options include continental, vegetarian, and American, with a guest review score of 8.8. Dining at night, especially candlelit dinners on the outdoor patio or under the magnificent ceiba tree, is described as a magical and unforgettable affair.

Service & Staff

The staff at Hacienda Uayamon consistently receives very high ratings for being sweet, caring, attentive, and incredibly welcoming, scoring 9.6 for staff satisfaction. Guests frequently highlight the kind, professional, and helpful demeanor of the team, from concierge services to restaurant and housekeeping staff. The personalized service contributes significantly to the overall peaceful and relaxing atmosphere of the property.

Location & Accessibility

Hacienda Uayamon is strategically located in the heart of the jungle, approximately 30 minutes from the historic walled city of Campeche and about 25 minutes from Campeche Airport. Its secluded setting offers a unique opportunity for privacy and immersion in nature, distinguishing it from typical seaside resorts. The Mayan ruins of Edzná are a mere 30-minute drive away, making it an excellent base for archaeological exploration. While somewhat remote, the location is generally considered a highlight for those seeking tranquility and a connection with the natural and historical surroundings.

Value & Pricing

The average price per room at Hacienda Uayamon is around $316-$330 per night, with some guests noting prices can exceed $600. While many guests find the experience exceptional and worth the cost, some recent reviews suggest a "mixed feeling" regarding value, especially if certain amenities or services don't meet a perceived five-star standard for the price. However, the property generally receives high marks for value for money, scoring 8.7.

Common Complaints

Despite its many accolades, some recurring issues and criticisms have been noted by guests. These include occasional concerns about maintenance, such as ripped furniture or signs of decay in some buildings. A few guests have reported that rooms were not consistently clean, with mentions of spiders. Issues with plumbing, such as doors not closing properly or insufficient hot water for the outdoor bathtubs, have also been cited. While the pool is visually stunning, there have been complaints about it not being clean at times and lacking a heater, making it cold. Service, although generally praised, has sometimes been described as "very very slow" and inattentive, with reports of limited menu options and occasional stock issues (e.g., no butter at breakfast). Furthermore, some guests have been displeased with day visitors or groups using the pool area, which can detract from the private and exclusive atmosphere.

Sources

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