Excelsior Pesaro
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Hotel Details
Location
Excelsior Pesaro · Pesaro, Italy
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Key Highlights
- ✓Exceptional Service: The staff is frequently commended for being attentive, friendly, accommodating, professional, and going "above and beyond" for guests.
Expert Review: Excelsior Pesaro
Excelsior Pesaro: A Comprehensive Review of a Michelin Key Selected Property
The Excelsior Pesaro, a Michelin Key Selected property, consistently receives high praise for its elegant 1950s-inspired design, exceptional service, and prime beachfront location in Pesaro, Italy. Guests frequently rate their stays as "superb" with an average score of 9.4 out of 10 on various platforms.
Overall Rating & Sentiment
The general consensus for Excelsior Pesaro is overwhelmingly positive, with guests frequently describing their experience as "lovely," "amazing," and "exceptional." The hotel is often lauded for its high-class atmosphere and impeccable standards, making it a top choice for a luxurious retreat on the Adriatic Riviera.
Key Highlights
Guests consistently highlight several standout features of Excelsior Pesaro:
- Private Beach & Lido Club: The hotel boasts an exclusive private beach with comfortable loungers, large umbrellas, and even hot tubs, providing a serene and stylish seaside experience.
- Exceptional Service: The staff is frequently commended for being attentive, friendly, accommodating, professional, and going "above and beyond" for guests.
- Design & Ambiance: The hotel's design, blending contemporary style with nostalgic 1950s elements, including mirror-polished chrome lamps and elegant leather details, creates a sophisticated and timeless atmosphere.
- Spa & Wellness: The elevated spa and pool area, offering sea views and a range of facilities including a heated indoor pool with hydromassage, sauna, and Turkish bath, is a significant draw.
- Delicious Breakfast: The breakfast buffet is repeatedly praised for its variety, abundance, freshness, and high quality, often including made-to-order omelets.
Room Quality
Excelsior Pesaro offers nearly 50 to 52 soundproofed and air-conditioned rooms and suites, designed with a serene ambiance. The decor features elegant white furnishings, cream walls, aged leather, wood, and ecru fabrics. Rooms are described as pleasantly spacious and immaculately clean. Higher category rooms and suites often include private balconies with direct ocean views, and some bathrooms feature marble and sea-view showers. Guests report comfortable beds and pillows, contributing to a regenerating rest.
Dining Experience
The hotel features two main restaurants, including Restaurant 59 (named after its 1950s inspiration), which serves authentic dishes from the Marche region, seafood specialties, and a selection of local and Italian wines. A beach bar/bistro, Lido Bistrò, provides light lunches, cocktails, and traditional Marche cuisine. The breakfast buffet is a highlight, offering a generous spread of fresh vegetables, fruits, hot and cold dishes, and à la carte options, all meticulously prepared. Michelin-starred chef Stefano Ciotti has also contributed to the hotel's gastronomic offerings, focusing on local Italian flavors with a refined touch.
Service & Staff
The service at Excelsior Pesaro is consistently rated as excellent, with a staff score of 9.7 on Booking.com. Guests frequently commend the team for their warmth, friendliness, professionalism, and willingness to go the extra mile. Many note the staff's fluency in English, enhancing the guest experience.
Location & Accessibility
The Excelsior Pesaro boasts a prime beachfront location, directly on its private beach. It is also conveniently situated within a short walking distance to Pesaro's city center, offering easy access to piazzas, various restaurants, shops, and cultural attractions such as Rocca Costanza Pesaro and the Big Sphere A. Pomodoro. Pesaro train station is approximately a 5-minute drive from the hotel. The Federico Fellini International Airport is located 35 km away.
Value & Pricing
Guests generally consider Excelsior Pesaro to offer excellent value for money, with a rating of 8.7 for value. While prices can vary significantly depending on the season, with rates starting from around $175 in the low season (April) and increasing in the high season (August) to an average of $382 for a weeknight, the quality of amenities, service, and location is perceived to justify the cost. A city tax of EUR 4.00 per person per night is applied for up to 7 nights, with children under 14 exempt.
Common Complaints
While overwhelmingly positive, some minor criticisms have been noted by guests:
- Noise: One review mentioned a noisy bar nearby with loud music and revelers late at night.
- Spa Rules Enforcement: Some guests reported issues with spa rules not being consistently enforced, such as children in the spa under the allowed age and loud phone calls disrupting the tranquility.
- Additional Costs: Parking can be expensive. It has also been noted that beach chairs may incur an additional cost.
- Isolated Refund Issue: An older, isolated complaint mentioned an instance of the hotel failing to provide a promised refund, leading to formal complaints from the guest.
Sources
Points to Consider
- •While overwhelmingly positive, some minor criticisms have been noted by guests:
- •Spa Rules Enforcement: Some guests reported issues with spa rules not being consistently enforced, such as children in the spa under the allowed age and loud phone calls disrupting the tranquility.
- •Isolated Refund Issue: An older, isolated complaint mentioned an instance of the hotel failing to provide a promised refund, leading to formal complaints from the guest.
Google Reviews
929 reviews
Recent Guest Reviews
Alfons Cox
During our road trip through Lombardy and Marche, we spent four nights at Hotel Excelsior in Pesaro, a five-star hotel that truly stands out for anyone looking to take their stay to the next level. Upon arrival, we were personally welcomed by the hotel manager, who even parked our car in a reserved spot – a super-luxurious valet service. Throughout our stay, he frequently checked in to see if eve...
Elena Gaffuri
Wonderful room, 6th floor, sea view. The bed was really comfortable, the room was elegant, silent, spacious. The breakfast offered a big choice and the waitress were really kind. You feel like a princess and if you love the sea… that’s the paradise.
Eloïse Guidi
Beautiful hotel by the beach. Breakfast very big buffet. Room spacious with view. They have one accessible room for wheelchair users. There is parking. Spa is super nice with indoor pool and sauna. The beach is super nice.
Mirana Dragoiu
This hotel is really beautiful, both modern and classic, designed with taste and attention to details and to their guests comfort, with a superb serviced and well kept beach. Room was great, full sea view, comfortable bed, everything is spotless clean, a detail I liked is that I found a beach bag in the room, I could use everyday, very thoughtful. Breakfast was very nice and lunch was served on th...
Ania Gozdzik
I wanted to go somewhere to relax and be comfortable. This hotel had beautiful and spacious rooms. Our room overlooked the sea. The service throughout our stay was superior. The service on the beach, with your reserved beach chairs to the room service. The breakfast had a variety of healthy options. The onsite restaurant is a must try. The bathrooms were beautiful and I enjoyed the toiletries. Th...
Response from the owner
Dear Ania,<br>Thank you very much for your kind and thoughtful review. We are truly honored that you chose our hotel as your place to relax and find comfort.<br><br>It brings us great joy to hear that...
Bernhard Rotteveel
The hotel, location and great food is truly phenomenal. The personal service and warm welcome is hard to find nowadays. Thank you for the unforgettable stay. We’ll be back. 100%
Response from the owner
Dear Bernhard<br>Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed the hotel, our location, and the food. Your kind words about our personal service and warm ...
