Eden Locke

Eden Locke, a Michelin Key Selected property in Edinburgh, consistently receives high praise for its stylish aparthotel concept, exceptional location, and outstanding service. Guests frequently highlight its blend of boutique hotel chic with the conveniences of a self-catering apartment.

Overall Rating & Sentiment

Eden Locke generally garners an overwhelmingly positive sentiment, with guests frequently describing their stays as "excellent," "fabulous," and "a wonderful stay". Review scores often reflect this, with high ratings for cleanliness, comfort, staff, and particularly location. The overall feeling is that of a "cozy, chic, and perfectly located" urban oasis.

Key Highlights

Guests consistently love Eden Locke for several key aspects:

• Design-led Aparthotel Concept: The hotel's unique aparthotel model, offering studios and suites with fully equipped kitchens and lounge areas, is a major draw, especially for longer stays.
• Exceptional Location: Its prime position on George Street in Edinburgh's New Town is repeatedly cited as a top highlight, offering easy access to attractions, shopping, and dining.
• Friendly and Helpful Staff: The staff receives widespread acclaim for their friendliness, knowledge, and willingness to assist with everything from luggage storage to travel suggestions.
• Stylish Interiors: The aesthetically pleasing design by Grzywinski+Pons, featuring muted pastel hues and thoughtful furnishings, contributes significantly to the hotel's appeal.
• Mayvn Cafe & Bar: The on-site coffee shop and wine bar, Mayvn, is a popular amenity, serving as a vibrant co-working space and a spot for delicious coffee, snacks, and evening drinks.

Room Quality

The rooms at Eden Locke, referred to as studios and suites, are consistently described as "brilliant," "spacious," "beautiful," and "well-maintained". They are thoughtfully designed, often feeling like small, cozy studio apartments, and are praised for their comfort and modern aesthetic. Each unit includes a fully equipped kitchen with a dishwasher, oven, microwave, toaster, fridge, stovetop, and often a washer/dryer, making them ideal for self-catering. Guests appreciate the "Locke Dream Bed" for a restful sleep, along with smart TVs, fast Wi-Fi, and creative storage solutions. Design features include signature L-shaped sofas and muted pastel colors. Some accessible studios offer underfloor heating and open-plan layouts.

Dining Experience

The primary dining experience at Eden Locke is centered around Mayvn Cafe, located in the lobby. By day, it functions as a vibrant coffee spot and co-working space, offering continental breakfast, expertly brewed coffee, bagels, pastries, and snacks. In the evenings, Mayvn transforms into a cozy late-night cafe and wine bar, serving a curated selection of natural wines, local craft beers, cocktails, and light bites. It's a popular spot not just for guests but also for Edinburgh locals, known for its excellent coffee and inviting atmosphere.

Service & Staff

The service and staff at Eden Locke receive overwhelmingly positive feedback. Guests frequently commend them as "friendly," "helpful," "knowledgeable," and "fabulous". Staff members are noted for their efficiency, such as arranging early morning cars and securely storing luggage for early arrivals. Many reviews highlight specific positive interactions, emphasizing the welcoming and accommodating nature of the team.

Location & Accessibility

Eden Locke boasts an "excellent" and "ideal" central location on George Street in Edinburgh's New Town, a UNESCO Heritage Site. It is conveniently situated within easy walking distance of major attractions and transport links:

• Attractions: Princes Street (3-minute walk), Princes Street Gardens (3-minute walk), Edinburgh Castle (10-16 minute walk), Royal Mile (0.7 miles), and Dean Village (9-minute walk) are all easily accessible on foot.
• Shopping & Dining: The hotel is surrounded by high-end shops, restaurants, and bars on George Street and Princes Street, with Rose Street also nearby for pubs and eateries.
• Transport: Waverley Train Station is a 5-15 minute walk, and tram stops like Princes Street (7 minutes) and St Andrew Square (12 minutes) are also close by.

Value & Pricing

Eden Locke is generally considered good value, offering a blend of comfort, style, and modern amenities. Room rates have been noted to average between $201 and $250, which is typically in line with the overall average hotel room rates in Edinburgh. Another source suggests a typical room rate of around 104.98 GBP. While some guests perceive the value as excellent, others have occasionally felt it was lacking, particularly if combined with other minor complaints.

Common Complaints

While overwhelmingly positive, a few recurring minor criticisms have been noted by guests:

• Room Lighting: Some guests have found certain rooms to be "quite dark" or noted that the lighting was on the dimmer side, especially in lower ground floor rooms.
• Key Card Issues: There have been isolated instances of key cards not working initially, causing slight inconvenience.
• Noise Levels: A few reviews mentioned issues with noise levels, though the central location often balances this.
• Cleaning Service: One comment indicated that cleaning staff sometimes did not change towels despite requests.
• Limited Amenities (General): While rooms are well-equipped, a minority of guests felt the overall amenities were limited, and some found the value for price to be lacking.

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