Eburon Hotel
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Hotel Details
Location
Tongeren
Belgium, Europe
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Expert Review: Eburon Hotel
The Eburon Hotel in Tongeren, Belgium, a Michelin Key Selected property, consistently earns high praise for its unique blend of historical ambiance and modern luxury, set within a beautifully renovated former convent.
1. Overall Rating & Sentiment
The general consensus for Eburon Hotel is overwhelmingly positive, with guests frequently describing it as "modern and luxurious," "different and pleasant," and "very comfortable and clean". Review platforms often show strong ratings, for instance, Booking.com shows a 7.7 and Expedia an 8.4. More recent reviews on Booking.com reflect scores of 9.0 and 8.0, indicating continued guest satisfaction. Its recognition as a Michelin Key Selected property further underscores its high standards and unique appeal.
2. Key Highlights
Guests consistently laud several aspects of the Eburon Hotel. Its central location in the heart of Tongeren is a major draw. The hotel's modern design, combined with the historical charm of its former convent setting, creates a distinctive atmosphere. The spacious and well-equipped rooms are frequently highlighted, as is the excellent breakfast. The friendly, welcoming, and helpful staff also receives numerous commendations.
3. Room Quality
Rooms at Eburon Hotel are generally described as large, spacious, and spotlessly clean, offering a comfortable and quiet retreat. The design is modern, often featuring comfortable beds and impressive bathroom facilities, including large rain showers and, in some cases, a separate bath. Standard amenities across rooms include air conditioning, flat-screen TVs, and iPod docking stations. Some rooms feature an "open bathroom" concept. While most reviews are positive, some guests have noted that certain rooms could benefit from an update or show signs of wear.
4. Dining Experience
The hotel's breakfast receives high marks from guests, often described as "good" or "delicious". One guest even declared it the "best breakfast selection" they had experienced while traveling abroad. The breakfast is served as a continental buffet. For other meals, the Eburon Hotel features an on-site restaurant, Esaki, which offers an Oriental culinary experience with dishes ranging from fresh sushi to spicy Thai cuisine. There is also a bar/lounge area where guests can enjoy a drink. A minor complaint mentioned was the breakfast buffet being cleared earlier than advertised on Sundays, and occasionally the breakfast area being cold.
5. Service & Staff
The service and staff at Eburon Hotel are consistently praised for their friendliness, hospitality, and attentiveness. Guests appreciate the welcoming reception and the staff's willingness to assist with requests and resolve any issues promptly. The hotel also provides multilingual staff to cater to a diverse clientele.
6. Location & Accessibility
The Eburon Hotel boasts an excellent central location in Tongeren, Belgium's oldest city. It serves as an ideal base for exploring the city's rich history and attractions, being within easy walking distance of the Gallo-Roman Museum, the Basilica of Our Lady, and various shopping areas. Public transportation, including bus stops and the train station, is conveniently located nearby, typically within a 100-meter to 7-minute walk. For guests arriving by car, paid public parking is available directly next to the hotel at the Q-Park Julianus garage, and a free public parking option at De Motten is about a 10-minute walk away.
7. Value & Pricing
As a 4-star hotel and a Michelin Key Selected property, the Eburon Hotel is positioned as a quality establishment. Room rates can start from approximately €94, depending on the season and booking conditions. While buffet breakfast is often an additional cost (around EUR 20.50 for adults), guests generally feel the overall experience, given the quality of the rooms, service, and location, offers good value. Late check-out is available for an extra charge of €25.
8. Common Complaints
While largely positive, some recurring criticisms include:
- Some rooms or parts of the hotel (like the hallways) occasionally needing updates or feeling cold.
- The "open bathroom" design, while modern, might not appeal to all guests in terms of privacy.
- Minor issues such as a temporary lack of coffee in the room (which was quickly rectified) or the breakfast buffet being prematurely cleared on Sundays have been noted.
- Occasional reports of slow lifts or a musty smell in certain corridors.
Sources
Points to Consider
- •While largely positive, some recurring criticisms include:
- •Minor issues such as a temporary lack of coffee in the room (which was quickly rectified) or the breakfast buffet being prematurely cleared on Sundays have been noted.






