City Solei

City Solei in Poznań, Poland, a Michelin Key Selected property, consistently receives high praise from guests for its unique charm, exceptional service, and prime location. It is lauded as a boutique hotel that offers a memorable and personalized experience.

1. Overall Rating & Sentiment

City Solei garners an impressive overall rating, with guests frequently describing their stays as "perfect," "wonderful," and "exceptional." It boasts a remarkable overall rating of 9.2 on Agoda and 9.3/10 based on 49 reviews on Trip.com, highlighting its outstanding blend of quality and value. The general sentiment is overwhelmingly positive, with many guests expressing a desire to return.

2. Key Highlights

Guests consistently highlight several standout features of City Solei:

• Exceptional Service & Personalization: The dedicated and friendly staff go above and beyond, providing personalized touches that make guests feel valued and special.
• Unique Design & Atmosphere: The hotel's modern aesthetics, memorable artwork, and individual room themes (inspired by cities like New York, Kyoto, or Havana) create a distinctive and cozy atmosphere.
• Prime Location: Its central position offers easy access to Poznań's vibrant attractions, making it ideal for exploring the city.
• Thoughtful Amenities & Comfort: Guests appreciate the well-appointed rooms, comfortable beds, and little extras like welcome drinks, daily weather reports, and local candies.

3. Room Quality

The 22 rooms at City Solei are celebrated for their distinctive and appealing design. Each room features a unique interior décor, often inspired by world-class cities, offering a "quirky but cozy" vibe. Guests describe them as beautifully decorated and spacious, with some even including an additional room or an outdoor terrace. All rooms are air-conditioned and equipped with free Wi-Fi, an LCD TV with cable, a safe, a minibar, and tea and coffee making facilities. Private bathrooms come with complimentary toiletries, including wonderful-smelling soaps and shower gels, and bathrobes are provided. A key highlight is the "incredibly comfortable" beds, with guests even having the option to choose their preferred pillow type via a pre-arrival survey. Allergy-friendly rooms are also available.

4. Dining Experience

The hotel's restaurant offers a delightful dining experience, particularly noted for its breakfast. Guests can enjoy both a buffet and an à la carte breakfast, which is praised for being very good to excellent. The breakfast features fresh, high-quality ingredients, with a wide selection including classic scrambled eggs with tomatoes and feta, shakshuka, French toast with elderflower syrup, and vegan options like tofu scramble. Aromatic coffee and fresh bread are also part of the offering. For convenience, 24-hour room service is available, allowing guests to order a variety of dishes to their room.

5. Service & Staff

The service and staff at City Solei consistently receive glowing reviews. They are described as exceptional, incredibly nice, friendly, helpful, caring, and attentive. Guests frequently mention the personalized approach, noting pre-arrival surveys for pillow preferences, welcome drinks, handwritten notes, and even the option to choose from available rooms without extra charge. The staff's dedication and willingness to assist with any request ensure that every guest feels valued and well taken care of, making the stay truly memorable through "many pleasant little touches."

6. Location & Accessibility

City Solei boasts a fantastic and convenient location in Poznań's Chwaliszewo district. It is just a 5-minute walk from the Old Market Square, providing guests with easy access to the city's vibrant attractions, cultural landmarks, and bustling nightlife. Nearby attractions include the Rogalowe Cultural Museum (approximately 0.37 km to 400 meters away) and the Poznań Goats (0.42 km away). While some reviews state it's walkable to the central train station, Poznan Glowny Station is approximately 2.7 km to 3.57 km away. A taxi rank is conveniently located right outside the hotel, and a local bus stop (Wielka) is also nearby.

7. Value & Pricing

City Solei is considered to offer exceptional value for money, allowing guests to enjoy a luxurious experience without being excessively expensive. The average room price is around $97, which is comparable to the average hotel room price in Poznań ($93), while providing a boutique and high-quality experience. Prices can start from as low as US$65. Public parking is available on-site for PLN 69 per day, and pets are welcome with an additional charge ranging from PLN 40 to 80 per night. The hotel has a clear children's policy, allowing children of all ages, with infants (up to 3 years) staying free in a cot or existing bed, and fees applying for older children using existing or extra beds.

8. Common Complaints

While overwhelmingly positive, previous reviews have mentioned some minor issues, such as motion sensor lighting in rooms. However, the hotel has addressed this by installing thick curtains, demonstrating their responsiveness to guest feedback. Guests with children who are concerned about outdoor spaces like balconies or terraces are advised to contact the property directly to ensure a suitable room.

Sources

1. agoda.com
2. booking.com
3. michelin.com
4. booking.com
5. citysolei.pl
6. citysolei.pl
7. trip.com
8. booking.com
9. poznan-hotels.com
10. expedia.com
11. hotels.com
12. hotels-poznan.com
13. wanderlog.com